Policy reviewed and converted to the new QCS format. The policy now promotes a culture of Service User inclusion, where staff encourage Service Users to be as independent as possible. It also details the level of training required in order for staff to be responsible for bowel monitoring. This policy is part of the promotion of the continence framework and includes references and resources to support best practice.
New policy. Policy refers to responsibilities as well as the health and welfare of staff using mobile phones. Refers to legislation in relation to driving and use of mobile phones.
New policy. Monitoring of business performance is a regulatory requirement and vital to allow both the manager and the provider to have insight into the functioning of the service. This policy details the framework for monitoring and provides guidance on completion of the associated templates that are in the forms section of the policy.
This policy reflects the specific issues experienced in Northern Ireland with regard to medication errors, includes supporting forms to increase effectiveness of auditing.
New policy. The Service User Guide reflects Data Protection, Accessible Information and complaints. Information on withdrawal of services to bring Service User Guide in line with policy.
New policy containing information regarding safety, end of life care and partnership participation. Reference to GDPR and Data Protection Act 2018 included.
A new policy which reflects legislation and best industry practice and includes the need for training. The policy describes the appropriate action required in a domiciliary care setting where blood spillage kits are unlikely to be used.