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Root Cause Analysis Toolkit



Root cause analysis is an important tool that can be used to determine how an incident has occurred. It should be used for any service user incident, as it can identify contributory factors related to the incident.

The process involves considering what happened, how it happened and why it happened. With those answered, the tool can help you identify areas that need to be changed or developed to mitigate the risk of reoccurrence and demonstrate safe and effective care and support to service users.

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Root cause analysis is an important tool that can be used to determine how an incident has occurred. It should be used for any service user incident, as it can identify contributory factors related to the incident.

The process involves considering what happened, how it happened and why it happened. With those answered, the tool can help you identify areas that need to be changed or developed to mitigate the risk of reoccurrence and demonstrate safe and effective care and support to service users.

Regulation 20 Duty of Candour