Are we still reporting Friends and Family Test for NHS contract holders?

22nd February 2021

Are we still reporting Friends and Family Test for NHS contract holders?

Are we still reporting Friends and Family Test for NHS contract holders?

FFT reporting was temporarily suspended last year due to the coronavirus pandemic. Although FFT data submissions resumed for acute and community providers (including independent sector providers) from December 2020, NHS England will make a further announcement about GP and dental practices in due course https://www.england.nhs.uk/fft/fft-guidance/

In the meantime, the last FFT data published was in February 2020 https://www.england.nhs.uk/publication/friends-and-family-test-data-february-2020/ and showed 90% of responders would recommend their GP surgery and 6% would not recommend (96% and 1% for Dental)


*All information is correct at the time of publishing.


What would you like to ask Tracy?

Tracy has worked in general practice management for over 13 years with a passion for turning around vulnerable or struggling practices and making a difference to patients. Tracy has been a Care Quality Commission (CQC) Practice Manager Specialist Adviser since 2014 along with being a peer appraiser, national trainer, dementia friend champion and a trustee board member with her local Healthwatch.

Tracy also worked nationally for 18 months as the General Practice Development and Primary Care Network (PCN) Lead supporting practices, PCNs and federations.

Tracy is a chartered fellow with the Chartered Management Institute (CMI) and a fellow with the Institute of Leadership and Management (ILM) holding postgraduate qualifications in strategic leadership.







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