Meet Quality Compliance Systems

It’s what we do together that sets us apart

Aamir Ali Scrum Master

Born in Pakistan but schooled in Dubai, Aamir returned to his native country to train as a computer scientist at the prestigious Air University in Islamabad. He completed his education by studying for a Master’s degree in Computer Software Engineering at the University of Leicester. Having worked for Quality Compliance Systems (QCS) for over a decade, he has been Scrum Master for the last three years.  So what does his role entail and how does it add value to QCS?

“As Scrum Master, my job is all about delivering value and empowering teams to be as efficient and productive as possible. Essentially, I ensure that there are no bottlenecks between the software development, the project management teams and the wider organisation. Scrum is an iterative process that encourages continuous improvement by pre-empting challenges and finding solutions to them before they become insurmountable barriers. With any organisational and development challenges ironed out before testing begins, Scrum, which promotes agility, ensures that projects are not only delivered on time but add the value that was initially promised.”

What does a typical day look like?

“Scrum facilitates continuous improvement. That’s what we’re all striving for and so each day the first thing I do when I get into the office is touch base with the three teams that I work alongside. From those interactions, we’ll identify potential weaknesses in the system, which we’ll then try to solve collaboratively as a team. It’s my job to help the various teams to fix any glitches without any delays to the project.”

What’s it like to work at QCS?

“QCS is a great place to work. There’s a ‘can do’ culture in the company which is empowering. While everyone works hard to achieve stretching targets, there’s a collegiate spirit which always prevails. I really appreciate the fact that my efforts never go unnoticed by the company and I’m left with a great sense of satisfaction when a project has been completed.

QCS also operates a flexi-time and home working policy. Working from home enables me to get more work done every day, while the generous holiday allowance allows me to take long holidays back home, and catch up with elderly relatives.”

How do you live the QCS values? 

“Having a background in software development has many advantages. It frees me up to fix technical issues if the software development team is busy. It also serves as a good example of living the three of the four QCS values: ‘do the right thing’, ’play for the team’ and ‘make it better’.

If, for example, I spot a glitch in the system that needs to be fixed quickly, I’ll investigate the different solutions open to me. If it becomes apparent that the repair that take two hours out of my day is the best one for my colleagues and the business in the long term, then I’ll always take this option.

As Scrum Master, the last value – ‘getting it done’ is particularly important to me. Why? Because in the very rare event that there’s a system outage, we’re dedicated to getting the system back on line whatever the time of day or night.”

What are your hobbies?

“I love spending free time with my friends and family. When I’m on my own, I really enjoy reading technology blogs and staying up-to-date with emerging technologies. Cricket is one of my passions. When I was younger I played a fair bit, but these days I’m content to watch the professionals play on television.”

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