Useful Guides

An Introduction to Completing the Provider Information Return (PIR)

An introduction to the PIR by Sheila Scott, OBE - Chief Executive of the National Care Association and Care Strategy...

Q&A Guide: Successful registration with the Care Quality Commission

Click here to download this guide » Introduction Care Quality Commission (CQC) registration is a mandatory pre-requisite for every provider of adult...

Q&A Guide: The CQC Fit Person Interview

Click here to download this guide » Introduction The Care Quality Commission (CQC) fit person interview is a source of much anxiety...

Good hydration as an integrated element of high quality care in residential and domiciliary care settings

Download the guide here » Introduction Nothing quite brings the importance of water to the fore like a heatwave. Although a number...

The QCS guide to quality assurance

Click here to download this guide » Introduction The CQC’s guide ‘Essential Standards of Quality and Safety’ is intended to enable us...

Catching the bug for infection control

Click here to download this guide » Introduction Infection control occupies a pivotal position in the regulatory fabric of today’s health and...

A guide to launching a domiciliary care agency

Click here to download this guide » Welcome Setting up a new business is often a daunting task. There are many things...

Future-proof care standards: Achieving high quality adult social care in Wales with compliance management

How compliance management enables Welsh adult social care providers to future-proof against forthcoming compliance shocks Download this guide here » Introduction The Care...