GP Policy Lead – Australia

  • TBC
  • Policy
  • AUS Remote Working

Quality Compliance Systems (QCS) is the leading provider of customised Care, Dental & GP sector policies, procedures and mock inspection toolkits in a software offering within the UK. QCS is launching a similar offering within the Australian market. QCS strives to build a trusted and respected brand based on the quality of our content and our commitment to supporting Care providers to deliver outstanding care and achieving our purpose of creating a fairer and more compassionate world.  

The QCS Policy Team comprises of administrators, policy and procedure writers and external subject specialists for Domiciliary Care, Nursing and Care Homes as well as GP and Dental Services.  The team ensure that QCS is continuously offering a product and services portfolio to support our customer’s ability to meet regulatory requirements, deliver outstanding care and ensure evidenced based best practice is followed. The policies and procedures reflect the unique requirements for each regulatory authority and ensure a product for each nation and sector. QCS has strived to build a widely trusted and respected brand based on the quality of our content and our commitment to help support providers in delivering outstanding care and the Policy Team play an important part in QCS. 

Our GP Policy Lead in Australia will:

  • Produce evidence based, sector specific content ensuring accuracy and quality within policy and procedures 
  • Work collaboratively with the Policy Team Administrators to ensure the consistent flow of documents 
  • Adhere to and review policy and content review processes and systems. 
  • Meet with policy team and operations/customer care and marketing teams to review and improve the delivery of content and policy update and blogs. 
  • Work collaboratively with the Policy Team on system and policy issues.
  • Learn and build care sector knowledge and keep up to date with changes. 
  • Learn about QCS's products or services and keep up to date with changes. 
  • Constantly re-evaluate processes, recommending and driving change where needed.
  • Provide sector advice, guidance and support to Sales, Marketing and Customer Care.

Required skills of our GP Policy Lead:

  • Subject knowledge specialist 
  • Excellent spoken and written English and a capable proof-reader
  • High level of accuracy 
  • Possess analytical skills 
  • Able to work under pressure in a fast-paced environment 
  • To manage deadlines and escalate any challenges to the deadline
  • Express own views & constructively challenge with alternative views 
  • Be self-confident when dealing with colleagues and external parties 

We are proud of our values based culture. These values are what got us to where we are, from a £30k a year business, into a business that supports thousands of care providers across the UK. They are also the values that will help us achieve our long-term goal of helping 3 million people a day enjoy a better quality of life.  

We believe everything we do should revolve around these core values: 

Do the Right Thing  -  Make it Better -  Play for the Team -  Get it Done 

If our values resonate with you, you are confident of your expertise and are passionate about supporting the delivery of outstanding GP care - this could be the ideal opportunity for you.

We are accepting applications Nationwide. At QCS we are well equipped for all employees to work remotely. Our systems are Cloud based allowing us, in normal conditions, to provide our Teams with Everyday Flex and therefore the transition to 100% remote working was seamless.  We also like pets, kids and saying "hello" to family so please do not be deterred from applying if you have a full house. At QCS we are all working together to find our way to balance our responsibilities between our work duties and our personal lives in these new circumstances. Prior to Covid-19 we already had our EveryDay Flex policy, remote and flexible working is and will remain a part of the QCS culture.

If you require additional information regarding this opportunity, please email

To apply for the opportunity please use the Apply Now button.

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