Head of Social Care Content

  • £55k to £75k
  • Content Operations
  • Everyday Flex

Is this the career opportunity you’ve been searching for? 

As Head of Social Care Content at Quality Compliance Systems (QCS), you will lead the social care content strategy for the UK’s leading care management system. Your experience in social care combined with you passion for information and guidance provision will ensure that we stay aware of what is happening in social care across the UK, both in terms of what our customers need now and what they will need in the future so we can continue helping everyone who cares to do a great job. 

You’ll love being on the QCS team because:  

  • We are a dynamic, high achieving company that supports everyone who works for us to realise their full potential 
  • We listen to our people and we trust them 
  • We provide our people with the tools and the backing to turn outstanding ideas into successful innovations that improve lives 
  • We have a strong set of shared values – ‘Do the Right Thing’, ‘Make it Better’, ‘Play for the Team’ and ‘Get it Done’ – that together form the cornerstones of our culture 


What you get to do as the Head of Social Care Content at QCS: 

  • Define and implement the QCS social care content strategy 
  • Lead the QCS Content and Policy teams 
  • Work across all relevant company functions to ensure high quality policy and content information is delivered to our customers 
  • Ensure the QCS content and services portfolio continues to lead the industry in care compliance, policy writing and outstanding care quality 
  • Provide sector advice, guidance and support to the QCS Sales, Marketing and Customer Experience teams 
  • Identify opportunities for QCS product and services to contribute to the improvement of care in the UK 
  • Continue to develop both personally and professionally and be seen as a thought leader within the social care sector across the UK 


Your skills and attributes that will make you successful in this role: 

  • Extensive and proven social care sector knowledge   
  • Your social care passion is broad, you want to make everything better 
  • Rapport builder 
  • Natural confidence, extraverted, and enthusiastic 
  • Presenting ignites you and you hold the room 
  • Sense of urgency for goal achievement 
  • People want to be on your team 
  • Quick response, “I’m on it!” 
  • Creative problem solving 
  • Capable of managing multiple priorities  
  • You always follow through 
  • Stakeholder management, with a natural ability to communicate at all levels 
  • Growth mindset 


Where is the QCS Head of Social Care Content based?  

At QCS we are advocates of flexible working, understanding life happens outside of work. Working from home and flexibility of hours is a normal part of our Everyday Flex working style. Our people are expected to visit the QCS Hub in Stockley Park, Uxbridge UB11 once per calendar month. 

The benefits of working at QCS: 

This is a full-time, permanent opportunity with an established and friendly team. We all enjoy 29 days annual leave, get spoiled by the benefits and treats in Perkbox and enjoy the lifestyle that comes with an Everyday Flex working style. We are well supported to ensure we have the tools, equipment, and the training we need to be successful in our roles.  

If you have questions about this opportunity you are welcome to ring our Talent Team on 07973 354065 but if you already love what you have read above, click the apply now button and let’s get to know one another.

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