Policy Manager

  • on application
  • Content Operations
  • UK Remote Working

Is this the career opportunity you’ve been searching for? 

As the Policy Manager at Quality Compliance Systems (QCS), you will lead and manage the policy team for the UK’s leading care management system. You will ensure the QCS policy and policy related content continues to lead the industry in care compliance, policy writing and outstanding care quality, so we can continue helping everyone who cares to do a great job! 

You’ll love being on the QCS team because:  

  • We are a dynamic, high achieving company that supports everyone who works for us to realise their full potential 
  • We listen to our people and we trust them 
  • We provide our people with the tools and the backing to turn outstanding ideas into successful innovations that improve lives 
  • We have a strong set of shared values – ‘Do the Right Thing’, ‘Make it Better’, ‘Play for the Team’ and ‘Get it Done’ – that together form the cornerstones of our culture 


What you get to do as Policy Manager at QCS: 

  • Be the guiding light for the QCS Policy Team. Take strategic direction from the Head of Social Care to lead the day-to-day maintenance of the policy and policy related content  
  • Work cohesively with the QCS Content, Customer Experience, IT and Marketing teams towards our shared goal of helping everyone who cares to do a great job 
  • Ensure the QCS policy and policy related content continues to lead the industry in care compliance, policy writing and outstanding care quality 
  • Provide sector advice, guidance and support to Sales, Marketing and Customer Experience teams 


Your skills and attributes that will make you successful in this role: 

  • Conscientious and thorough 
  • Known as the “organised one” 
  • Capable of managing multiple priorities 
  • Sincere, willing and helpful  
  • A capable problem solver  
  • A bit pedantic  
  • Work at a faster than average pace 
  • Growth mindset 


Where is the QCS Policy Manager job based?  

At QCS we are advocates of flexible working, understanding life happens outside of work. Working from home and flexibility of hours is a normal part of our Everyday Flex working style. Our people are expected to visit the QCS Hub in Uxbridge, Middlesex once per calendar month. 

The benefits of working at QCS: 

This is a full-time, permanent opportunity with an established and friendly team. We all enjoy 29 days annual leave, get spoiled by the benefits and treats in Perkbox and enjoy the lifestyle that comes with an Everyday Flex working style. We are well supported to ensure we have the tools, equipment, and the training we need to be successful in our roles.  

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