Sales Operations Analyst

The Sales Operations Analyst role is an integral part of the dynamic QCS sales team.  

Responsible for the day-to-day support of the company’s sales team by creating, evaluating, and optimising data sets and sales applications. The Sales Operations Analyst manages sales administration, oversees business analytics and attainment planning, and direct Sales Force enablement. The Sales Operations Analyst is principally focused on delivering: 

• An increase in sales effectiveness  
• Ability to maintain order during times of rapid company growth 
• A means to process and evaluate data effectively 
• A sustainable infrastructure in which sales can grow 
• Providing ongoing support for the more complex needs of major accounts and groups 

You’ll love being on the QCS team because:   

• We are a dynamic, high achieving company that supports everyone who works for us to realise their full potential  
• We listen to our people and we trust them  
• We provide our people with the tools and the backing to turn outstanding ideas into successful innovations that improve lives  

• We have a strong set of shared values – ‘Do the Right Thing’, ‘Make it Better’, ‘Play for the Team’ and ‘Get it Done’ – that together form the cornerstones of our culture  

The job that needs doing:  

• Updating weekly/monthly target information within Salesforce and V4 
• Calculation of team commissions for AM and NB 
• Tracking KPI data daily and weekly 
• Enforcing sales team carry out their regular operational tasks (e.g. phone number checking) 
• Maintaining data integrity within Salesforce – Ensuring accurate completion of Salesforce records by Sales agents 
• Reconciling weekly sales data in V4 vs Salesforce 
• Dealing with invoice queries and ensuring all sales are appropriately invoiced 
• Promote Salesforce/Pardot usage by Sales agents 
• Optimise use of Salesforce and train team where necessary 
• Identify areas for improvement in sales process and tools 
• Pipeline forecasting and reporting 
• Report creation and maintenance in Power BI and Salesforce 
• Management of Sales collateral library – including creating and maintaining a list of pre-sales FAQs 
• Co-ordination, compilation and enforcement of Sales best practice (tools, materials and process) 

Where is this opportunity based?   

At QCS we are advocates of flexible working, understanding life happens outside of work. Working from home and flexibility of hours is a normal part of our Everyday Flex working style. Our people are expected to visit the QCS Hub at Stockley Park, Uxbridge a minimum of once per calendar month.  

The benefits of working at QCS:  

This is a full-time, permanent opportunity with an established and friendly team. We all enjoy 29 days annual leave, get spoiled by the benefits and treats in Perkbox and enjoy the lifestyle that comes with an Everyday Flex working style. We are well supported to ensure we have the tools, equipment, and the training we need to be successful in our roles.