Policies and Procedures for Care & Nursing Homes

Welsh Care Inspectorate Management System

  • Supports CIW Registration – Get over the first hurdle of The Care Standards Act 2000
  • Saves Time — How long would it take you to create and update 1900+ pages of guidance?
  • Our documents are fully customised to you as required by the CIW

The QCS Welsh Care Inspectorate Management System has been designed to meet the compliance requirements of adult social care organisations in an ever-changing regulatory landscape led by the Care Inspectorate Wales (CIW).

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

  • Access Right

    Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Ongoing Support and Guidance for Adult Social Care in Wales

  1. Simple to use

    online interface for all care home activity in Wales

  2. Fully comprehensive approach

    Up to 1900+ pages with 300+ easy to follow dental policies and procedures, available in Word and PDF

  3. Upload your own documents

    to supplement the system for an even more comprehensive and personalised adult social care compliance tool

  4. Online customisation

    lets you change any of the up to 130+ fields that are customised to your care home

  5. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS Text messages for urgent adult social care system updates

  6. Supports CIW Registration

    Get over the first hurdle of The Care Standards Act 2000

  7. Supports QA

    Meets the CIW Definition of Quality Assurance for on-going compliance

  8. Fully customised documents

    Our documents are fully customised to you as required by the CIW

  9. Helps with staff training

    and Continuing Professional Development (CPD)

  10. Stay up to date

    Keep in step with all the CIW and legislative changes

  11. Peace of mind

    Know you are compliant and that we keep you up to date

Time saver

Keep in step with all the CIW and legislative changes

Welsh Care Inspectorate Management System

The needs of adults in social care can often be acute and the CIW inspects and regulates the administration of that care in a variety of settings.  Providing a service which fulfils the obligation of acceptable standards of care for service users is one that is enshrined in The Care Standards Act 2000 and monitored by the CIW.

Demands on service providers can be challenging, not least of which, is meeting the regulatory framework set out by the CIW.  Our full care management system, no matter what the care setting, meets those challenges head on by providing all the key processes and policies which must be in place for a care business to legally fulfil its duty of care, whether providing effective care plans, risk assessments or service user related material like guides and contracts.  We’ve even translated an entire service user handbook into Welsh, to help you put the needs of the service user first and to demonstrate to the CIW just how focused on care your organisation is proving to be.

All of your compliance needs have been met with our comprehensive library of policies and procedures that are accessible both online and in paper format, with constant reference to mandatory CIW action points.  They are regularly updated by our panel of expert of contributors, with all changes made available online and sent in the mail in paper format.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • Absolutely brilliant system

    Absolutely brilliant system, I honestly don't know how we managed without it very user friendly. There is a policy and procedure for all our needs and more. Audits for everything you could want, We don't have to worry about policy updates they are all done automatically keeping us up to date with all new policy and procedure. I would highly recommend this system. Helen
  • very good hope to carry on doing…

    very good hope to carry on doing business with you and to open my business and succeed with your help Tegan
  • The help I have received from 3 members…

    The help I have received from 3 members of QCS staff has been excellent and I have been treated with respect and a valued customer. Vanita was really helpful when trialling the 24 hour free trial and then helping me with setting up the full system. Marissa was really helpful and patient when helping me with completing the registration page so I was able to become compliant with the system. Kate was really helpful with helping me learn how to… Karen

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Annual Plan Full Payment +VAT Monthly Plan 12 monthly payments +VAT
£1995.00 £166.25

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0333 405 33 33

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