Welsh Care Inspectorate Management System
The needs of adults in social care can often be acute and the CIW inspects and regulates the administration of that care in a variety of settings. Providing a service which fulfils the obligation of acceptable standards of care for service users is one that is enshrined in The Care Standards Act 2000 and monitored by the CIW.
Demands on service providers can be challenging, not least of which, is meeting the regulatory framework set out by the CIW. Our full care management system, no matter what the care setting, meets those challenges head on by providing all the key processes and policies which must be in place for a care business to legally fulfil its duty of care, whether providing effective care plans, risk assessments or service user related material like guides and contracts. We’ve even translated an entire service user handbook into Welsh, to help you put the needs of the service user first and to demonstrate to the CIW just how focused on care your organisation is proving to be.
All of your compliance needs have been met with our comprehensive library of policies and procedures that are accessible both online and in paper format, with constant reference to mandatory CIW action points. They are regularly updated by our panel of expert of contributors, with all changes made available online and sent in the mail in paper format.