Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

Is a care home in the UK allowed to change the resident’s doctor’s surgeries without notifying the family?

Is a care home in the UK allowed to change the resident's doctor's surgeries without notifying the family?

Any change to a service user’s plan of care should be discussed and agreed with the service user. If the service user is not able to consent to a change in their plan of care, then a person(s) who has the power of attorney to represent them should be consulted, and a decision about care should be made in their best interests.

Lindsay Rees

Lindsay joined QCS in May 2022 as the Head of Social Care Content following 17 years working as senior leader in Adult Social Care. She is a qualified adult nurse and has previously held operational leadership roles including, registered manager, regional support manager, regional clinical quality manager, head of quality and director of health.


What would you like to ask our Specialists?

Have you got a social care question that you just can't find the answer to? Our team of sector specialists is here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

We try to answer as many of your questions as possible. We give priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit: https://www.qcs.co.uk/team/

Please note that our specialists cannot offer answers to matters requiring legal advice. Please do have a look at our website https://www.qcs.co.uk at other answers provided by our experts and in our Expert Insights section https://www.qcs.co.uk/blog. There is a wealth of information here freely accessible that could help you.

Important note: We are not in any way affiliated or connected to the Care Quality Commission, Care Inspectorate Scotland, or Care Inspectorate Wales. If your query relates to someone who is at risk of harm or in danger, you must follow your local safeguarding procedures. It is important that you speak to your regulator who will provide you with the best guidance and support.







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