Confidently Compliant. Always Inspection-Ready.

GP compliance software helps general practices manage policies, procedures, audits, evidence and CQC inspection preparation (see our CQC Information Hub) in one place. QCS gives your practice current guidance, audit tools, mock inspections, feedback support and Lyra – AI for care, so your team can work from the same trusted information and show evidence when anyone asks.

QCS helps your practice prepare for CQC and stay on top of GP practice CQC compliance by keeping policies current, supporting audits, guiding mock inspections and helping you track actions. Instead of preparing everything at the last minute, your team can build inspection readiness into daily work and keep clearer evidence of what has been reviewed, improved and shared.

Yes. QCS includes policies and procedures written for general practice and primary care settings (QCS Compliance Centre). They are designed to help your team understand what to do, apply guidance consistently and keep documents easier to access. This helps reduce old versions, mixed messages and time spent searching for the right policy.

Yes. QCS Audit Centre helps GP practices schedule, complete and review audits in one place. You can use ready-made templatesready-made general practice audit tools, including an infection control audit template for GP practices, adapt audits to your practice, track actions and show how quality is being monitored. This gives practice managers and leaders clearer evidence of improvement and governance activity.

Lyra is the voice of 100 experts, QCS’s AI for care. It helps users ask questions and get trusted answers in seconds, grounded in QCS expert-maintained content. For GP practices, Lyra can help staff find guidance faster, reduce time spent searching and support more consistent answers across the team.

QCS can support practice managers, partners, clinical leads, governance leads and wider practice teams. Managers can use it to organise compliance work, leaders can use it to see evidence and staff can use it to find guidance they trust. It helps every role work from the same current information.

Yes. QCS helps connect policies, audits, mock inspections, feedback and action tracking, so evidence is easier to find when needed. This helps your practice show what guidance was in place, what checks were completed, what actions were taken and how quality and compliance are being managed.

Yes. Alongside policies and audits, QCS includes practical resources such as a practice nurse competencies checklist, helping you evidence skills and supervision across your clinical team.

For patient feedback, instead of relying on a static GP patient survey questionnaire (PDF), QCS Feedback Surveys lets you gather, evidence and act on feedback digitally, with results you can share with your team and inspectors.

GP practices need policies covering areas such as safeguarding, infection prevention and control, complaints, confidentiality and information governance, chaperoning, medicines management and health and safety. QCS provides GP practice policies written for primary care and keeps them updated as guidance changes, so your team always works from the current version.

There is no single rule. Some audits, such as infection control, typically run at least annually, while others are monthly or quarterly depending on risk. What matters to the CQC is a regular, planned audit cycle with actions followed through. QCS Audit Centre helps you schedule recurring audits, track actions and evidence your clinical governance.