General Practice - England | QCS

Excellence in General Practice Management

We’re more than just a digital provider; we are your dedicated companion on your journey to Practice Management excellence.

 

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Why GPs Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in General Practice

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

Don’t just listen to us, what do our amazing customers say about QCS?

Discover how QCS Compliance Centre transforms the way you manage your general practice by providing comprehensive resources and tailored documents. Our integrated system, including QCS Audit Centre and QCS Dementia Centre simplifies compliance, ensuring that your practice is ahead of regulatory changes and delivers exceptional patient care.

How Can QCS Help?

QCS Compliance Centre

Policies and procedures – always up to date and aligned with CQC standards. We make compliance management easy so you can focus on what matters most – delivering quality care.

 

QCS Audit Centre

Ease the pain of auditing and evidencing regulatory compliance. Immediately start delivering evidence of good governance and continuous improvement.

 

QCS Dementia Centre

Provide outstanding dementia care with evidence-based tools. Compassionate and supportive resources for supporting patients with dementia, ensuring tailored care for individuals with unique requirements.

 

“The QCS system and App has freed up our staff’s time to focus on their clients and deliver excellent levels of care.”
Kieron Brennan, All About Home Care

Why You Will Love Using QCS

Easy-to-use online interface to save you time and hassle

Policies, resources, toolkits and best practice guidance created by leading experts in compliance

Every policy is automatically kept up to date

Quickly establish and maintain a comprehensive audit program through the exceptionally user-friendly interface

Promote good governance across all of the services you offer

Academically evidenced & validated PAL Cognitive Assessment and Engagement Measure created by Jackie Pool, QCS Dementia Care Champion

Your digital resource hub of evidence-based tools and content offering real-life guidance

A wide range of wraparound content helps you to engage your team with easy-to-understand policy & best practice content

Easily accessible 24/7, anywhere, on any device

Explore our policy database

for General Practices

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FPG03 – Leadership and Management Policy and Procedure

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FSG00 – Satisfaction Surveys Policy and Procedure

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FSGC1 – Patients and Their Families Survey – Caring

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FSGC2 – Staff and Other Health Professionals Survey – Caring

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FSGE1 – Patients and Their Families Survey – Effective

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FSGE2 – Staff and Other Health Professionals Survey – Effective

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FSGR1 – Patients and Their Families Survey – Responsive

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FSGR2 – Staff and Other Health Professionals Survey – Responsive

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FSGS1 – Patients and Their Families Survey – Safe

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FSGS2 – Staff and Other Health Professionals Survey – Safe

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FSGW1 – Patients and Their Families Survey – Well-led

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FSGW2 – Staff and Other Health Professionals Survey – Well-led

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GAB00 – Statement of Purpose Policy and Procedure

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GAB03 – Business Expenses Policy and Procedure

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GAB04 – Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure

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GAB05 – Business Plan Policy and Procedure

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GAB11 – Stock Control Policy and Procedure

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GAB12 – Tender Information Policy and Procedure

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GAB13 – Register of Other Interests Policy and Procedure

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GAB14 – Purchasing Policy and Procedure

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GAB16 – Receipt of Delivered Goods Policy and Procedure

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GAB20 – Visitors Policy and Procedure

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GAC01 – Access to Information Policy and Procedure

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GAC02 – Administration Communication Plan Policy and Procedure

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GAC03 – Communication Policy and Procedure

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GAC06 – Monitoring of Business Communication Policy and Procedure

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GAC07 – Care Quality Commission Notification Policy and Procedure

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GAC08 – Computer, Email and Internet Usage Policy and Procedure

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GAC09 – Financial Administration Policy and Procedure

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GAC10 – Policy Management Policy and Procedure

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GAC11 – Record Keeping Policy and Procedure

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GAC18 – Mobile Phone and Portable Device Use Policy and Procedure

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GAF01 – Fees Policy and Procedure

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GAR41 – Fit and Proper Person – Directors (CQC), Policy and Procedure

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GAB02 – Business Continuity Policy and Procedure

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GPM24 – Death in Service Policy and Procedure

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GAB18 – Practice Merger and Closure Policy and Procedure

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GCH02 – Infection Control and Decontamination Policy and Procedure

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GCH08 – Clinical Waste Disposal Policy and Procedure

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GHS10 – Personal Protective Equipment (PPE) Policy and Procedure

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GHS13 – Pandemic Policy and Procedure

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GHS21 – Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure

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GAB06 – Archiving, Disposal and Storing of Records Policy and Procedure

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GCP02 – Information Governance, Data Protection and Confidentiality Policy and Procedure

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GDPR01 – Overarching UK GDPR Policy and Procedure

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GDPR02 – Appointing a Data Protection Officer Policy and Procedure

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GDPR03 – Data Security and Data Retention Policy and Procedure

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GDPR05 – Subject Access Requests Policy and Procedure

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GDPR06 – Breach Notification Policy and Procedure

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GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

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GDPR08 – Website Privacy and Cookies Policy and Procedure

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GDPR09 – External and Employee Privacy Policy and Procedure

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GDPRF02 – Appointment of a Data Protection Officer

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GDPRF03 – Template Subject Access Request Letter

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GDPRF04 – Cookies Example Policy Statement

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GDPRF05 – Template Privacy Policy – Employees

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GDPRF06 – Template Privacy Policy – External

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GDPRF07 – Breach Notification Process Map

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GDPRF08 – Website Privacy Statement

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GDPRF09 – Consent Authorisation Form – Person with Capacity

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GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

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GDPRF11 – Subject Access Request

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GAB15 – Anti-Bribery Policy and Procedure

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GPE08 – Gender Pay Reporting Policy and Procedure

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GPA07 – Sickness Absence Policy and Procedure

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GPA10 – Shared Parental Leave Policy and Procedure

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GPP11 – Clothing, Appearance and Personal Hygiene at Work Policy and Procedure

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GPP12 – Nurse Revalidation Policy and Procedure

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PC23 – Parental Bereavement Leave Policy and Procedure

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GPC00 – Staff Handbook Policy and Procedure

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GPC01 – Agency Staff Policy and Procedure

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GPC02 – Locum Policy and Procedure

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GPC06 – Staff Contracts Policy and Procedure

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GPC07 – Minimum Wage Policy and Procedure

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GPC08 – Notice Periods Policy and Procedure

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GPC12 – Fixed-Term Workers Policy and Procedure

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GPC16 – Self Employment and Zero Hours Contracts Policy and Procedure

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GPG02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

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GPG07 – Smoking at Work Policy and Procedure

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GPG08 – Staff Rota Policy and Procedure

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GPG12 – Working Time Regulations Policy and Procedure

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GPJ01 – Job Description – General Practitioner (GP)

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GPJ03 – Job Description – Practice Receptionist

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GPJ04 – Job Description – Practice Manager

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GPJ05 – Job Description – Health Care Assistant (HCA)

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GPJ06 – Job Description – Practice Nurse

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GPJ08 – Job Description – Advanced Nurse Practitioner

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GPJ09 – Job Description – Operations Manager

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GPJ10 – Job Description – Data Administrator

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GPJ11 – Job Description – Finance Administrator

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GPJ12 – Job Description – Clinical Pharmacist

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GPP03 – Discipline Policy and Procedure

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GPP08 – Supervision Policy and Procedure

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GPP09 – Development Appraisal Policy and Procedure

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GPR01 – Recruitment Policy and Procedure

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GPR02 – Induction Policy and Procedure

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GPR06 – Training Policy and Procedure

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GPR09 – Health and Fitness Questionnaire

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GPR12 – DBS/Disclosure Policy and Procedure

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GPR18 – Employment of Young Persons Policy and Procedure

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GPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

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GPR23 – References Policy and Procedure

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GQH06 – Staff Retention Policy and Procedure

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GCC25 – Oxygen Use Policy and Procedure

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GCP01 – Consultation and Treatment or Care Pathways Policy and Procedure

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GCP05 – Staff Identification Policy and Procedure

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GCP06 – Resuscitation and Medical Emergency Policy and Procedure

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GCP07 – Staff as Patients Policy and Procedure

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GCP08 – Patient and Public Involvement Policy and Procedure

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GCP10 – Evidence Based Policy and Procedure

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GCP11 – Medicines Policy and Procedure

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GCP12 – Staff Requirements and Involvement Policy and Procedure

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GCP13 – Cold Chain Policy and Procedure

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GCC89 – Heatwave Policy and Procedure

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GCR03 – Consent Policy and Procedure

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GCR04 – Referral Policy and Procedure

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GCR05 – Safeguarding Adults Policy and Procedure

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GCR07 – Human Rights and Equality Policy and Procedure

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GCR09 – Restraint Policy and Procedure

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GCR10 – Chaperone Policy and Procedure

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GCR11 – Personal Relationships at Work Policy and Procedure

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GCR12 – Zero Tolerance Policy and Procedure

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GCR13 – Mental Capacity Act (MCA) 2005 Policy and Procedure

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GCH03 – Blood and Body Fluid Spillage Policy and Procedure

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GCH05 – Legionella Policy and Procedure

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GCH06 – Latex Policy and Procedure

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GCH11 – Needlestick Injury and Sharps Policy and Procedure

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GCR02 – Risk Management Policy and Procedure

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GHS01 – Health and Safety Policy and Procedure

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GHS03 – Accident and Incident Reporting Policy and Procedure

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GHS04 – Environmental Policy and Procedure

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GHS05 – Flooding Policy and Procedure

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GHS06 – Hazard Reporting Policy and Procedure

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GCH04 – Radiography Referral Policy and Procedure

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GCH10 – Premises Safety Policy and Procedure

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GMB01 – Maintenance Policy and Procedure

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GMB03 – Security Policy and Procedure

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GME03 – Service Equipment Maintenance Policy and Procedure

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GME04 – Water Temperature Policy and Procedure

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GMR01 – Electrical Safety Policy and Procedure

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GMR02 – Fire Alarm Response Policy and Procedure

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GMR03 – Fire Equipment Policy and Procedure

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GMR04 – Fire Safety Policy and Procedure

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GHR01 – Risk Assessment Policy and Procedure

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GQQ04 – Management and Prevention of Violence at Work Policy and Procedure

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GHS23 – Facial Aesthetics Policy and Procedure

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GQG01 – Medical Care Communication and Information Policy and Procedure

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GQG02 – Oxygen Saturation Monitoring Policy and Procedure

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GQQ09 – Phlebotomy Policy and Procedure

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GQA01 – Administration Management Policy and Procedure

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GQH01 – General Management Protocol Policy and Procedure

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GQQ01 – Action Planning Policy and Procedure

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GQQ02 – Audit Policy and Procedure

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GQQ03 – Complaints, Suggestions and Compliments Policy and Procedure

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GQQ05 – Meetings Policy and Procedure

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GQQ06 – Monitoring and Checking Policy and Procedure

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GQQ07 – Quality Assurance and Good Governance Policy and Procedure

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GQQ08 – Quality Improvement Policy and Procedure

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GME01 – Daily Maintenance Details and Timesheet

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GMR07 – CCTV Policy and Procedure

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REGGP01 – CQC Registered Manager Application and Interview Policy and Procedure

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REGGP02 – CQC New Provider Registration Guidance Policy and Procedure

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Created by the UK’s leading knowledge experts

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Discover how QCS streamlines general practice management with a comprehensive, user-friendly compliance system, including QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre.

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