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Always very helpful

Always very helpful, able to go the extra mile to assist with individual concerns. Helpline staff can signpost you to the best person for your query and follow up is very professional Ginny

New Member.

New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy

Customer Care Experience

This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard