Why Care Groups Choose QCS
It’s simple.
We ease the pain of delivering and evidencing quality care by:
- Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
- Making it easy for you and your team to understand and deliver
- Knowing what you are up against – our team has people who’ve actually worked in care
Leaving you to focus on what matters most, delivering quality care.
Don’t just listen to us, what do our amazing customers say about QCS?
QCS offers a suite of solutions for care groups in England, encompassing QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre. Our platforms are designed to support effective compliance management across all care services, ensuring adherence to regulatory standards and delivery of high-quality care.
How Can QCS Help?
Manage compliance and ensure high care standards with our comprehensive support.
Optimise audit processes and drive continuous improvement in care services.
Access specialised dementia care resources for exceptional care quality.
Why You Will Love Using QCS
Unified Policy Management: Central access to essential documents with QCS Compliance Centre.
Customisable Compliance Tools: Adapt resources from QCS Audit Centre and QCS Dementia Centre to meet your care group’s needs.
24/7 Accessibility: Policies and procedures are available anytime, enhancing operational flexibility.
Expert Guidance: Insights from the UK’s leading compliance experts.
Real-Time Updates: Stay current with automatic regulatory updates.
Managers’ Helplines: Dedicated expert advice on HR and Health & Safety issues.
Engagement Tools: Engage your team with easy-to-understand content.
Mock Inspection Toolkit: Prepare for inspections with our practical toolkits.
Risk Assessment Support: Interactive tools with action plans for effective risk management.
Explore our policy database
for Care Groups in England
AB02 – Business Continuity Policy and Procedure
AR03 – Home Closure Policy and Procedure
CC06 – Body Temperature Policy and Procedure
CC111 – Respiration Observation Policy and Procedure
CC113 – Oxygen Saturation Monitoring Policy and Procedure
CC115 – Blood Pressure Monitoring Policy and Procedure
CC117 – Pulse Rate Monitoring Policy and Procedure
CC119 – Level of Consciousness Policy and Procedure
CP07 – Resuscitation Policy and Procedure
CR68 – Care After Death Policy and Procedure
CR69 – Advance Care Planning Policy and Procedure
CC18 – Infection Control Policy and Procedure
CC47 – Outbreak Management and Isolation Nursing Policy and Procedure
CC86 – Healthcare Waste Policy and Procedure
HS14 – Pandemic Policy and Procedure
HS15 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure
HS18 – Personal Protective Equipment (PPE) Policy and Procedure
AB04 – Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure
AB05 – Business Plan Policy and Procedure
AB07 – Computer, Email and Internet Usage Policy and Procedure
AB08 – Financial Administration Policy and Procedure
AB10 – Record Keeping Policy and Procedure
AB12 – Service User Administration File Policy and Procedure
AB14 – Stock Control Policy and Procedure
AB15 – Tender Information Policy and Procedure
AB24 – Adverse Weather Policy and Procedure
AB25 – Vehicle Insurance Policy and Procedure
AC03 – Communication Policy and Procedure
AC12 – Monitoring of Business Performance Policy and Procedure
AC23 – Media Handling Policy and Procedure
AF03 – Receipt of Delivered Goods Policy and Procedure
AF05 – Service User’s Finances Policy and Procedure
AR01 – Safeguarding Children and Child Protection Policy and Procedure
AR04 – Missing Service User Policy and Procedure
AR05 – Photographs Policy and Procedure
AR08 – Service User Contract Policy and Procedure
AR14 – Service User Guide
AR21 – Statement of Purpose Policy and Procedure
AR26 – Volunteers Policy and Procedure
AR27 – Witnessing of Documents Policy and Procedure
AR32 – Pets Policy and Procedure
AR33 – Termination of Service User’s Residency Contract Policy and Procedure
AB18 – Anti-Bribery Policy and Procedure
PE01 – Harassment Policy and Procedure
PE02 – Flexible Working Policy and Procedure
PE03 – Equality and Diversity Policy and Procedure
PE05 – Anti-Bullying Policy and Procedure
PE07 – Modern Slavery and Human Trafficking Policy and Procedure
PE08 – Gender Pay Reporting Policy and Procedure
PE09 – Transgender Policy and Procedure
PA01 – Adoption Policy and Procedure
PA02 – Annual Holiday Policy and Procedure
PA04 – Maternity Leave Policy and Procedure
PA05 – Paternity Leave Policy and Procedure
PA07 – Sickness Absence Policy and Procedure
PA08 – Statutory Time Off Policy and Procedure
PA09 – Unable To Attend Workplace Policy and Procedure
PA10 – Shared Parental Leave Policy and Procedure
PA12 – Parental Leave Policy and Procedure
PA13 – Compassionate Leave Policy and Procedure
PC01 – Agency Staff Policy and Procedure
PC02 – Casual (“Bank”) Workers Policy and Procedure
PC06 – Appearance Policy and Procedure
PC07 – Staff Handbook
PC09 – Minimum Wage Policy and Procedure
PC10 – Notice Periods Policy and Procedure
PC11 – Part-Time Employees Policy and Procedure
PC12 – Staff Loans and Advances Policy and Procedure
PC13 – Staff Contracts Policy and Procedure
PC14 – Fixed-Term Workers Policy and Procedure
PJ46 – Job Description Guidance
PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
PM04 – Redundancy Policy and Procedure
PM05 – Retirement Policy and Procedure
PM07 – Smoking at Work Policy and Procedure
PM08 – Safe Staffing Policy and Procedure
PM09 – Staff Rota Policy and Procedure
PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure
PM13 – Working Time Regulations Policy and Procedure
PM17 – On-Call Policy and Procedure
PM18 – Relationships at Work Policy and Procedure
PP01 – Absenteeism Policy and Procedure
PP02 – Alcohol and Drugs Policy and Procedure
PP03 – Discipline Policy and Procedure
PP04 – Grievances Policy and Procedure
PP05 – Moonlighting Policy and Procedure
PP06 – Obtaining Medical Reports Policy and Procedure
PP07 – Capability Policy and Procedure
PPN01 – Clinical Supervision Policy and Procedure
PPN02 – Nurse Revalidation Policy and Procedure
PPN03 – Nurse Accountability and Delegation Policy and Procedure
PR01 – Development Appraisal Policy and Procedure
PR03 – Standards of Conduct, Performance and Ethics Policy and Procedure
PR04 – DBS/Disclosure Policy and Procedure
PR07 – Induction and Onboarding Policy and Procedure
PR12 – Recruitment Policy and Procedure
PR16 – Right to Work Checks Policy and Procedure
PR17 – Manager’s Development Appraisal Policy and Procedure
PR18 – Employment of Young Persons Policy and Procedure
PR20 – Apprenticeship Agreement Policy and Procedure
PR23 – References Policy and Procedure
AC01 – Access to Information Policy and Procedure
CR07 – Data Protection and Confidentiality Policy and Procedure
GDPR01 – Overarching UK GDPR Policy and Procedure
GDPR02 – Appointing a Data Protection Officer Policy and Procedure
GDPR03 – Data Security and Data Retention Policy and Procedure
GDPR05 – Subject Access Requests Policy and Procedure
GDPR06 – Breach Notification Policy and Procedure
GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure
GDPR08 – Website Privacy and Cookies Policy and Procedure
GDPR09 – External and Employee Privacy Policy and Procedure
GDPRF02 – Appointment of a Data Protection Officer
GDPRF03 – Template Subject Access Request Letter
GDPRF04 – Cookies Example Policy Statement
GDPRF05 – Template Privacy Policy – Employees
GDPRF06 – Template Privacy Policy – External
GDPRF07 – Breach Notification Process Map
GDPRF08 – Website Privacy Statement
GDPRF09 – Consent Authorisation Form – Person with Capacity
GDPRF10 – Consent Authorisation Form – Person Lacking Capacity
GDPRF11 – Subject Access Request
CA100 – Enquiry Form
CA101 – One Page Profile
CA201 – One Page Profile
CA202 – Pre-Admission Assessment
CA218 – Enquiry Form
CA13 – Pre-Admission and Admission Policy and Procedure
CA17 – Hospital Admission and Discharge Policy and Procedure
CAN13 – Pre-Admission and Admission Policy and Procedure
CP24 – Advance Decisions to Refuse Treatment and Advance Statements Policy and Procedure
CA216 – Personal History
CD101 – Daily Progress and Evaluation Record
CD102 – Family and Advocate Communication Record
CD103 – Visiting Professional Record
CD104 – Social Life Story
CD105 – Care Review and Evaluation
CD201 – Daily Progress and Evaluation Record
CD202 – Family and Advocate Communication Record
CD203 – Visiting Professional Record
CD205 – Monthly Care Review and Evaluation Record
CG103 – Care Planning Quick Document Finder
CG201 – Timeline for Assessment, Care Planning and Review
CG202 – QCS Care Planning and Assessment Guidelines
CG203 – Care Planning Quick Document Finder
CP02 – Discharge Pack Policy and Procedure
CP06 – Rehabilitation Policy and Procedure
CP11 – Person-Centred Care and Support Planning Policy and Procedure
CP13 – Supporting Safe Travel and Mobility Policy and Procedure
CP16 – Wound, Bruise and Skin Conditions Policy and Procedure
CP22 – Cooperating with Other Providers Policy and Procedure
CR101 – COSHH Risk Management
CR200 – Activity Risk Management
CR201 – Behaviours that May Challenge Risk Management
CR203 – COSHH Risk Management
CR204 – Financial Risk Management
CR247 – Medication Risk Management
CC01 – Supporting Personal Care Policy and Procedure
CC05 – Clinical Procedures Policy and Procedure
CC103 – Management of Syringe Drivers Policy and Procedure
CC124 – Resident of the Day Policy and Procedure
CC14 – Nutrition and Hydration Policy and Procedure
CC16 – GP and Visiting Professionals Policy and Procedure
CC184 – Staff Vaccination and Immunisation Policy and Procedure
CC19 – Intermediate Care Policy and Procedure
CC20 – Medical Emergency Policy and Procedure
CC21 – Mobility Policy and Procedure
CP34 – Smoking Policy and Procedure
CR01 – Access to NHS Services Policy and Procedure
CR02 – Advocacy Policy and Procedure
CR05 – Choice of Carer Gender Policy and Procedure
CR06 – Dignity, Respect and Choice Policy and Procedure
CR12 – Mental Health Act 1983 and Regulations 2008 Policy and Procedure
CR13 – Participation Policy and Procedure
CR15 – Privacy Policy and Procedure
CR16 – Promotion of Recreational Activities Policy and Procedure
CR19 – Positive Risk Taking Policy and Procedure
CR20 – Sex, Sexuality and Relationships Policy and Procedure
CC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure
CC23 – Sharps and Needlestick Policy and Procedure
HS01 – Accident and Incident Reporting Policy and Procedure
HS02 – Environmental Policy and Procedure
HS03 – Flooding Policy and Procedure
HS06 – Serious Incident Notification Policy and Procedure
HS08 – Hazard Reporting Policy and Procedure
HS09 – Display Screen Equipment Policy and Procedure
HS10 – Workplace Environment Policy and Procedure
HS12 – Driving For Work Policy and Procedure
CP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure
HR01 – Health and Safety Policy and Procedure
HR03 – Risk Assessment Policy and Procedure
HR05 – Door Access Restrictions Policy and Procedure
QQ06 – Management and Prevention of Violence at Work Policy and Procedure
KH02 – Catering Hazard Analysis (HACCP) Policy and Procedure
MB03 – Maintenance Policy and Procedure
MB04 – Room Temperature Control Policy and Procedure
MB05 – Security Policy and Procedure
MB06 – Visiting Contractors Policy and Procedure
MB07 – Window Security Policy and Procedure
ME02 – Legionella Policy and Procedure
ME03 – Lifts and Hoists Policy and Procedure
ME05 – Service Equipment Maintenance Policy and Procedure
ME06 – Water Temperature Policy and Procedure
ME09 – Asbestos Policy and Procedure
CM06 – Ordering and Receipt of Medication Policy and Procedure
CM07 – Storage of Medication Policy and Procedure
CM08 – Safe Disposal of Medication Policy and Procedure
CM09 – Controlled Drugs Policy and Procedure
CM11 – Administration of Medicines Policy and Procedure
CM13 – Homely Remedies and Self Care Policy and Procedure
CM16 – Auditing and Monitoring of Medication Policy and Procedure
CM20 – Medication Away from Home Policy and Procedure
CN02 – Overarching Medication Policy and Procedure
CN08 – Safe Disposal of Medication Policy and Procedure
FPR04 – Provider Information Return Policy and Procedure
FSP01 – Quality Assurance Surveys Policy and Procedure
FSP02 – Service Users Survey
FSP03 – Friends, Relatives and Advocates Survey
FSP04 – Staff Survey
FSP05 – Visiting Professionals Survey
KC02 – Overarching Catering Policy and Procedure
KC04 – Catering Uniforms Policy and Procedure
KC07 – Menu Choice Policy and Procedure
KC08 – Supply of Service User’s Own Food Policy and Procedure
KC10 – Food Allergens Policy and Procedure
KH04 – Food Safety and Hygiene Policy and Procedure
MB01 – Accommodation Standards Policy and Procedure
ME04 – Room Call Policy and Procedure
SC03 – Dilution of Chemicals Policy and Procedure
SC05 – Housekeeping Policy and Procedure
SL03 – Laundry Policy and Procedure
MI01 – Mock Inspection Toolkit Introduction
MIRC01 – Mock Inspection: Caring
MIRE01 – Mock Inspection: Effective
MIRR01 – Mock Inspection: Responsive
MIRS01 – Mock Inspection: Safe
MIRW01 – Mock Inspection: Well-Led
QA01 – Administration Management Policy and Procedure
QA05 – General Management Protocol Policy and Procedure
QA10 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure
QCN03 – Care Communication and Information Policy and Procedure
QC07 – Key Worker Policy and Procedure
QC11 – Named Nurse Policy and Procedure
QH03 – Housekeeping Management Policy and Procedure
QM02 – Maintenance Management Policy and Procedure
QP01 – Employee Satisfaction Survey
QQ00 – Quality Audit Guidance
QQ101 – Subject Access Requests Audit
QQ102 – First Aid Box Audit
QQ103 – Safety Alerts Audit
QQ104 – Clinical Waste Audit
QQ24 – Safeguarding Audit
QQ54 – Fire Safety Audit – Environment
QQ56 – First Aid Audit – Environment
QQ58 – Hoists and Lifts Audit
QQ59 – Infection Control Audit
QQ02 – Auditing Policy and Procedure
QQ03 – Complaints, Suggestions and Compliments Policy and Procedure
QQ07 – Management Meetings Policy and Procedure
QQ10 – Quality and Quality Assurance Policy and Procedure
QQ11 – Quality Meetings Policy and Procedure
REGC12 – Complaints, Suggestions and Compliments Policy and Procedure
REGC13 – Lone Working Policy and Procedure
REGC14 – Recruitment Policy and Procedure
REGC24 – Quality and Quality Assurance Policy and Procedure
REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure
Your Journey to Outstanding Care Starts Here
Explore how QCS streamlines compliance management for care groups with a comprehensive online interface and mobile accessibility. Learn about the integration of our Compliance, Audit, and Dementia solutions.
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