Care Groups - England | QCS

Streamlining Compliance for Care Groups

Your partner in ensuring regulatory adherence and quality care across your group.

 

Start Free Trial Buy Now

Why Care Groups Choose QCS

It’s simple.
We ease the pain of delivering and evidencing quality care by:

  • Taking on the hard work of keeping up to date with regulatory compliance with automatic updates
  • Making it easy for you and your team to understand and deliver
  • Knowing what you are up against – our team has people who’ve actually worked in care

Leaving you to focus on what matters most, delivering quality care.

Interacting with staff-carer

Don’t just listen to us, what do our amazing customers say about QCS?

QCS offers a suite of solutions for care groups in England, encompassing QCS Compliance Centre, QCS Audit Centre, and QCS Dementia Centre. Our platforms are designed to support effective compliance management across all care services, ensuring adherence to regulatory standards and delivery of high-quality care.

How Can QCS Help?

QCS Compliance Centre

Manage compliance and ensure high care standards with our comprehensive support.

 

QCS Audit Centre

Optimise audit processes and drive continuous improvement in care services.

 

QCS Dementia Centre

Access specialised dementia care resources for exceptional care quality.

 

“All the staff are engaging well with the system, and the support from QCS themselves has been excellent throughout. Anytime I have a query or question my emails are responded to very quickly and with the help and support needed. Can highly recommend QCS.”
Brendan O’Neill, Minster Care

Why You Will Love Using QCS

Unified Policy Management: Central access to essential documents with QCS Compliance Centre.

Customisable Compliance Tools: Adapt resources from QCS Audit Centre and QCS Dementia Centre to meet your care group’s needs.

24/7 Accessibility: Policies and procedures are available anytime, enhancing operational flexibility.

Expert Guidance: Insights from the UK’s leading compliance experts.

Real-Time Updates: Stay current with automatic regulatory updates.

Managers’ Helplines: Dedicated expert advice on HR and Health & Safety issues.

Engagement Tools: Engage your team with easy-to-understand content.

Mock Inspection Toolkit: Prepare for inspections with our practical toolkits.

Risk Assessment Support: Interactive tools with action plans for effective risk management.

Explore our policy database

for Care Groups in England

PDF Icon

AB02 – Business Continuity Policy and Procedure

PDF Icon

AR03 – Home Closure Policy and Procedure

PDF Icon

CC06 – Body Temperature Policy and Procedure

PDF Icon

CC111 – Respiration Observation Policy and Procedure

PDF Icon

CC113 – Oxygen Saturation Monitoring Policy and Procedure

PDF Icon

CC115 – Blood Pressure Monitoring Policy and Procedure

PDF Icon

CC117 – Pulse Rate Monitoring Policy and Procedure

PDF Icon

CC119 – Level of Consciousness Policy and Procedure

PDF Icon

CP07 – Resuscitation Policy and Procedure

PDF Icon

CR68 – Care After Death Policy and Procedure

PDF Icon

CR69 – Advance Care Planning Policy and Procedure

PDF Icon

CC18 – Infection Control Policy and Procedure

PDF Icon

CC47 – Outbreak Management and Isolation Nursing Policy and Procedure

PDF Icon

CC86 – Healthcare Waste Policy and Procedure

PDF Icon

HS14 – Pandemic Policy and Procedure

PDF Icon

HS15 – Acute Respiratory Infections (ARI) (COVID-19) Policy and Procedure

PDF Icon

HS18 – Personal Protective Equipment (PPE) Policy and Procedure

PDF Icon

AB04 – Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure

PDF Icon

AB05 – Business Plan Policy and Procedure

PDF Icon

AB07 – Computer, Email and Internet Usage Policy and Procedure

PDF Icon

AB08 – Financial Administration Policy and Procedure

PDF Icon

AB10 – Record Keeping Policy and Procedure

PDF Icon

AB12 – Service User Administration File Policy and Procedure

PDF Icon

AB14 – Stock Control Policy and Procedure

PDF Icon

AB15 – Tender Information Policy and Procedure

PDF Icon

AB24 – Adverse Weather Policy and Procedure

PDF Icon

AB25 – Vehicle Insurance Policy and Procedure

PDF Icon

AC03 – Communication Policy and Procedure

PDF Icon

AC12 – Monitoring of Business Performance Policy and Procedure

PDF Icon

AC23 – Media Handling Policy and Procedure

PDF Icon

AF03 – Receipt of Delivered Goods Policy and Procedure

PDF Icon

AF05 – Service User’s Finances Policy and Procedure

PDF Icon

AR01 – Safeguarding Children and Child Protection Policy and Procedure

PDF Icon

AR04 – Missing Service User Policy and Procedure

PDF Icon

AR05 – Photographs Policy and Procedure

PDF Icon

AR08 – Service User Contract Policy and Procedure

PDF Icon

AR14 – Service User Guide

PDF Icon

AR21 – Statement of Purpose Policy and Procedure

PDF Icon

AR26 – Volunteers Policy and Procedure

PDF Icon

AR27 – Witnessing of Documents Policy and Procedure

PDF Icon

AR32 – Pets Policy and Procedure

PDF Icon

AR33 – Termination of Service User’s Residency Contract Policy and Procedure

PDF Icon

AB18 – Anti-Bribery Policy and Procedure

PDF Icon

PE01 – Harassment Policy and Procedure

PDF Icon

PE02 – Flexible Working Policy and Procedure

PDF Icon

PE03 – Equality and Diversity Policy and Procedure

PDF Icon

PE05 – Anti-Bullying Policy and Procedure

PDF Icon

PE07 – Modern Slavery and Human Trafficking Policy and Procedure

PDF Icon

PE08 – Gender Pay Reporting Policy and Procedure

PDF Icon

PE09 – Transgender Policy and Procedure

PDF Icon

PA01 – Adoption Policy and Procedure

PDF Icon

PA02 – Annual Holiday Policy and Procedure

PDF Icon

PA04 – Maternity Leave Policy and Procedure

PDF Icon

PA05 – Paternity Leave Policy and Procedure

PDF Icon

PA07 – Sickness Absence Policy and Procedure

PDF Icon

PA08 – Statutory Time Off Policy and Procedure

PDF Icon

PA09 – Unable To Attend Workplace Policy and Procedure

PDF Icon

PA10 – Shared Parental Leave Policy and Procedure

PDF Icon

PA12 – Parental Leave Policy and Procedure

PDF Icon

PA13 – Compassionate Leave Policy and Procedure

PDF Icon

PC01 – Agency Staff Policy and Procedure

PDF Icon

PC02 – Casual (“Bank”) Workers Policy and Procedure

PDF Icon

PC06 – Appearance Policy and Procedure

PDF Icon

PC07 – Staff Handbook

PDF Icon

PC09 – Minimum Wage Policy and Procedure

PDF Icon

PC10 – Notice Periods Policy and Procedure

PDF Icon

PC11 – Part-Time Employees Policy and Procedure

PDF Icon

PC12 – Staff Loans and Advances Policy and Procedure

PDF Icon

PC13 – Staff Contracts Policy and Procedure

PDF Icon

PC14 – Fixed-Term Workers Policy and Procedure

PDF Icon

PJ46 – Job Description Guidance

PDF Icon

PM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure

PDF Icon

PM04 – Redundancy Policy and Procedure

PDF Icon

PM05 – Retirement Policy and Procedure

PDF Icon

PM07 – Smoking at Work Policy and Procedure

PDF Icon

PM08 – Safe Staffing Policy and Procedure

PDF Icon

PM09 – Staff Rota Policy and Procedure

PDF Icon

PM11 – Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure

PDF Icon

PM13 – Working Time Regulations Policy and Procedure

PDF Icon

PM17 – On-Call Policy and Procedure

PDF Icon

PM18 – Relationships at Work Policy and Procedure

PDF Icon

PP01 – Absenteeism Policy and Procedure

PDF Icon

PP02 – Alcohol and Drugs Policy and Procedure

PDF Icon

PP03 – Discipline Policy and Procedure

PDF Icon

PP04 – Grievances Policy and Procedure

PDF Icon

PP05 – Moonlighting Policy and Procedure

PDF Icon

PP06 – Obtaining Medical Reports Policy and Procedure

PDF Icon

PP07 – Capability Policy and Procedure

PDF Icon

PPN01 – Clinical Supervision Policy and Procedure

PDF Icon

PPN02 – Nurse Revalidation Policy and Procedure

PDF Icon

PPN03 – Nurse Accountability and Delegation Policy and Procedure

PDF Icon

PR01 – Development Appraisal Policy and Procedure

PDF Icon

PR03 – Standards of Conduct, Performance and Ethics Policy and Procedure

PDF Icon

PR04 – DBS/Disclosure Policy and Procedure

PDF Icon

PR07 – Induction and Onboarding Policy and Procedure

PDF Icon

PR12 – Recruitment Policy and Procedure

PDF Icon

PR16 – Right to Work Checks Policy and Procedure

PDF Icon

PR17 – Manager’s Development Appraisal Policy and Procedure

PDF Icon

PR18 – Employment of Young Persons Policy and Procedure

PDF Icon

PR20 – Apprenticeship Agreement Policy and Procedure

PDF Icon

PR23 – References Policy and Procedure

PDF Icon

AC01 – Access to Information Policy and Procedure

PDF Icon

CR07 – Data Protection and Confidentiality Policy and Procedure

PDF Icon

GDPR01 – Overarching UK GDPR Policy and Procedure

PDF Icon

GDPR02 – Appointing a Data Protection Officer Policy and Procedure

PDF Icon

GDPR03 – Data Security and Data Retention Policy and Procedure

PDF Icon

GDPR05 – Subject Access Requests Policy and Procedure

PDF Icon

GDPR06 – Breach Notification Policy and Procedure

PDF Icon

GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

PDF Icon

GDPR08 – Website Privacy and Cookies Policy and Procedure

PDF Icon

GDPR09 – External and Employee Privacy Policy and Procedure

PDF Icon

GDPRF02 – Appointment of a Data Protection Officer

PDF Icon

GDPRF03 – Template Subject Access Request Letter

PDF Icon

GDPRF04 – Cookies Example Policy Statement

PDF Icon

GDPRF05 – Template Privacy Policy – Employees

PDF Icon

GDPRF06 – Template Privacy Policy – External

PDF Icon

GDPRF07 – Breach Notification Process Map

PDF Icon

GDPRF08 – Website Privacy Statement

PDF Icon

GDPRF09 – Consent Authorisation Form – Person with Capacity

PDF Icon

GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

PDF Icon

GDPRF11 – Subject Access Request

PDF Icon

CA100 – Enquiry Form

PDF Icon

CA101 – One Page Profile

PDF Icon

CA201 – One Page Profile

PDF Icon

CA202 – Pre-Admission Assessment

PDF Icon

CA218 – Enquiry Form

PDF Icon

CA13 – Pre-Admission and Admission Policy and Procedure

PDF Icon

CA17 – Hospital Admission and Discharge Policy and Procedure

PDF Icon

CAN13 – Pre-Admission and Admission Policy and Procedure

PDF Icon

CP24 – Advance Decisions to Refuse Treatment and Advance Statements Policy and Procedure

PDF Icon

CA216 – Personal History

PDF Icon

CD101 – Daily Progress and Evaluation Record

PDF Icon

CD102 – Family and Advocate Communication Record

PDF Icon

CD103 – Visiting Professional Record

PDF Icon

CD104 – Social Life Story

PDF Icon

CD105 – Care Review and Evaluation

PDF Icon

CD201 – Daily Progress and Evaluation Record

PDF Icon

CD202 – Family and Advocate Communication Record

PDF Icon

CD203 – Visiting Professional Record

PDF Icon

CD205 – Monthly Care Review and Evaluation Record

PDF Icon

CG103 – Care Planning Quick Document Finder

PDF Icon

CG201 – Timeline for Assessment, Care Planning and Review

PDF Icon

CG202 – QCS Care Planning and Assessment Guidelines

PDF Icon

CG203 – Care Planning Quick Document Finder

PDF Icon

CP02 – Discharge Pack Policy and Procedure

PDF Icon

CP06 – Rehabilitation Policy and Procedure

PDF Icon

CP11 – Person-Centred Care and Support Planning Policy and Procedure

PDF Icon

CP13 – Supporting Safe Travel and Mobility Policy and Procedure

PDF Icon

CP16 – Wound, Bruise and Skin Conditions Policy and Procedure

PDF Icon

CP22 – Cooperating with Other Providers Policy and Procedure

PDF Icon

CR101 – COSHH Risk Management

PDF Icon

CR200 – Activity Risk Management

PDF Icon

CR201 – Behaviours that May Challenge Risk Management

PDF Icon

CR203 – COSHH Risk Management

PDF Icon

CR204 – Financial Risk Management

PDF Icon

CR247 – Medication Risk Management

PDF Icon

CC01 – Supporting Personal Care Policy and Procedure

PDF Icon

CC05 – Clinical Procedures Policy and Procedure

PDF Icon

CC103 – Management of Syringe Drivers Policy and Procedure

PDF Icon

CC124 – Resident of the Day Policy and Procedure

PDF Icon

CC14 – Nutrition and Hydration Policy and Procedure

PDF Icon

CC16 – GP and Visiting Professionals Policy and Procedure

PDF Icon

CC184 – Staff Vaccination and Immunisation Policy and Procedure

PDF Icon

CC19 – Intermediate Care Policy and Procedure

PDF Icon

CC20 – Medical Emergency Policy and Procedure

PDF Icon

CC21 – Mobility Policy and Procedure

PDF Icon

CP34 – Smoking Policy and Procedure

PDF Icon

CR01 – Access to NHS Services Policy and Procedure

PDF Icon

CR02 – Advocacy Policy and Procedure

PDF Icon

CR05 – Choice of Carer Gender Policy and Procedure

PDF Icon

CR06 – Dignity, Respect and Choice Policy and Procedure

PDF Icon

CR12 – Mental Health Act 1983 and Regulations 2008 Policy and Procedure

PDF Icon

CR13 – Participation Policy and Procedure

PDF Icon

CR15 – Privacy Policy and Procedure

PDF Icon

CR16 – Promotion of Recreational Activities Policy and Procedure

PDF Icon

CR19 – Positive Risk Taking Policy and Procedure

PDF Icon

CR20 – Sex, Sexuality and Relationships Policy and Procedure

PDF Icon

CC02 – Safe Management of Blood and Body Fluid Spillages Policy and Procedure

PDF Icon

CC23 – Sharps and Needlestick Policy and Procedure

PDF Icon

HS01 – Accident and Incident Reporting Policy and Procedure

PDF Icon

HS02 – Environmental Policy and Procedure

PDF Icon

HS03 – Flooding Policy and Procedure

PDF Icon

HS06 – Serious Incident Notification Policy and Procedure

PDF Icon

HS08 – Hazard Reporting Policy and Procedure

PDF Icon

HS09 – Display Screen Equipment Policy and Procedure

PDF Icon

HS10 – Workplace Environment Policy and Procedure

PDF Icon

HS12 – Driving For Work Policy and Procedure

PDF Icon

CP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure

PDF Icon

HR01 – Health and Safety Policy and Procedure

PDF Icon

HR03 – Risk Assessment Policy and Procedure

PDF Icon

HR05 – Door Access Restrictions Policy and Procedure

PDF Icon

QQ06 – Management and Prevention of Violence at Work Policy and Procedure

PDF Icon

KH02 – Catering Hazard Analysis (HACCP) Policy and Procedure

PDF Icon

MB03 – Maintenance Policy and Procedure

PDF Icon

MB04 – Room Temperature Control Policy and Procedure

PDF Icon

MB05 – Security Policy and Procedure

PDF Icon

MB06 – Visiting Contractors Policy and Procedure

PDF Icon

MB07 – Window Security Policy and Procedure

PDF Icon

ME02 – Legionella Policy and Procedure

PDF Icon

ME03 – Lifts and Hoists Policy and Procedure

PDF Icon

ME05 – Service Equipment Maintenance Policy and Procedure

PDF Icon

ME06 – Water Temperature Policy and Procedure

PDF Icon

ME09 – Asbestos Policy and Procedure

PDF Icon

CM06 – Ordering and Receipt of Medication Policy and Procedure

PDF Icon

CM07 – Storage of Medication Policy and Procedure

PDF Icon

CM08 – Safe Disposal of Medication Policy and Procedure

PDF Icon

CM09 – Controlled Drugs Policy and Procedure

PDF Icon

CM11 – Administration of Medicines Policy and Procedure

PDF Icon

CM13 – Homely Remedies and Self Care Policy and Procedure

PDF Icon

CM16 – Auditing and Monitoring of Medication Policy and Procedure

PDF Icon

CM20 – Medication Away from Home Policy and Procedure

PDF Icon

CN02 – Overarching Medication Policy and Procedure

PDF Icon

CN08 – Safe Disposal of Medication Policy and Procedure

PDF Icon

FPR04 – Provider Information Return Policy and Procedure

PDF Icon

FSP01 – Quality Assurance Surveys Policy and Procedure

PDF Icon

FSP02 – Service Users Survey

PDF Icon

FSP03 – Friends, Relatives and Advocates Survey

PDF Icon

FSP04 – Staff Survey

PDF Icon

FSP05 – Visiting Professionals Survey

PDF Icon

KC02 – Overarching Catering Policy and Procedure

PDF Icon

KC04 – Catering Uniforms Policy and Procedure

PDF Icon

KC07 – Menu Choice Policy and Procedure

PDF Icon

KC08 – Supply of Service User’s Own Food Policy and Procedure

PDF Icon

KC10 – Food Allergens Policy and Procedure

PDF Icon

KH04 – Food Safety and Hygiene Policy and Procedure

PDF Icon

MB01 – Accommodation Standards Policy and Procedure

PDF Icon

ME04 – Room Call Policy and Procedure

PDF Icon

SC03 – Dilution of Chemicals Policy and Procedure

PDF Icon

SC05 – Housekeeping Policy and Procedure

PDF Icon

SL03 – Laundry Policy and Procedure

PDF Icon

MI01 – Mock Inspection Toolkit Introduction

PDF Icon

MIRC01 – Mock Inspection: Caring

PDF Icon

MIRE01 – Mock Inspection: Effective

PDF Icon

MIRR01 – Mock Inspection: Responsive

PDF Icon

MIRS01 – Mock Inspection: Safe

PDF Icon

MIRW01 – Mock Inspection: Well-Led

PDF Icon

QA01 – Administration Management Policy and Procedure

PDF Icon

QA05 – General Management Protocol Policy and Procedure

PDF Icon

QA10 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

PDF Icon

QCN03 – Care Communication and Information Policy and Procedure

PDF Icon

QC07 – Key Worker Policy and Procedure

PDF Icon

QC11 – Named Nurse Policy and Procedure

PDF Icon

QH03 – Housekeeping Management Policy and Procedure

PDF Icon

QM02 – Maintenance Management Policy and Procedure

PDF Icon

QP01 – Employee Satisfaction Survey

PDF Icon

QQ00 – Quality Audit Guidance

PDF Icon

QQ101 – Subject Access Requests Audit

PDF Icon

QQ102 – First Aid Box Audit

PDF Icon

QQ103 – Safety Alerts Audit

PDF Icon

QQ104 – Clinical Waste Audit

PDF Icon

QQ24 – Safeguarding Audit

PDF Icon

QQ54 – Fire Safety Audit – Environment

PDF Icon

QQ56 – First Aid Audit – Environment

PDF Icon

QQ58 – Hoists and Lifts Audit

PDF Icon

QQ59 – Infection Control Audit

PDF Icon

QQ02 – Auditing Policy and Procedure

PDF Icon

QQ03 – Complaints, Suggestions and Compliments Policy and Procedure

PDF Icon

QQ07 – Management Meetings Policy and Procedure

PDF Icon

QQ10 – Quality and Quality Assurance Policy and Procedure

PDF Icon

QQ11 – Quality Meetings Policy and Procedure

PDF Icon

REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

PDF Icon

REGC13 – Lone Working Policy and Procedure

PDF Icon

REGC14 – Recruitment Policy and Procedure

PDF Icon

REGC24 – Quality and Quality Assurance Policy and Procedure

PDF Icon

REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure

Close Icon

Start Your Free Trial To Access All Our Policies And Toolkits

Created by the UK’s leading knowledge experts

Your Journey to Outstanding Care Starts Here

Explore how QCS streamlines compliance management for care groups with a comprehensive online interface and mobile accessibility. Learn about the integration of our Compliance, Audit, and Dementia solutions.

    Register Interest

    "*" indicates required fields

    Hidden
    This field is for validation purposes and should be left unchanged.

    Latest News