How can QCS Advance Dental Practice Management?

No more worrying about staying up to date with changing guidance. QCS Compliance Centre takes care of this for you. As soon as any policy modifications occur, you receive instant notifications, saving you valuable time and ensuring you never miss a crucial update.

Accessing HR policies, job descriptions, and other essential documents is straightforward. We have compiled a comprehensive collection of all the main dental job descriptions, inductions, appraisals, and more, right at your fingertips.

QCS Compliance Centre provides you with all the necessary CQC essential and desirable audits, ensuring you are well-prepared for their visits.

Safeguarding your patients is paramount, and we understand your concerns. Our up-to-date safeguarding policy guarantees that you are adhering to the latest guideline. Focus on delivering exceptional care while we take care of the compliance details.

Creating individual risk assessments can be daunting, but we have you covered. QCS Compliance Centre offers a wide range of ready-made templates to address various risks. And if you require a customised assessment tailored to your specific business needs, we provide a template to guide you.

In partnership with

"We no longer have to worry that we have missed a change in legislation as every time guidance changes, QCS sends us an alert" Sophie Hare, Sussex Grange

What Policies and Procedures do QCS Offer for Dental Practices?

Administration
Administration COVID 19 Hub Clinical Governance Data Protection Fundamental Standards Health and Safety Human Resources Maintenance Mock Inspection Toolkit Quality Assurance Registration Stakeholder Surveys
Business OperationsCommunicationsFees
Business Admin COVID-19Health and Safety COVID-19Human Resources COVID-19
Health and SafetyPractice ManagementRisk Management and Safeguarding
FormsPolicies
Policy
Buildings and EquipmentHealth & SafetyRisk Assessment
Absence, Holidays and SicknessContract of EmploymentEquality and Human RightsGeneral Human ResourcesJob DescriptionsMiscellaneousPerformance & DisciplineRecruitment, Induction and TrainingStaff Wellbeing
EquipmentRisk Assessment & Safety
CARINGEFFECTIVEMock Inspection ToolkitRESPONSIVESAFEWELL-LED
Administration Quality AssuranceClinical Governance Quality AssuranceHuman Resources Quality AssuranceManagement of Quality Assurance
Registration and Compliance
Registration and Compliance
DAB01 - Banking Record
DAB03 - Business Expenses Policy and Procedure
DAB04 - Gifts, Donations, Wills and Bequests from Service Users Policy and Procedure
DAB05 - Business Plan Policy and Procedure
DAB11 - Stock Control Policy and Procedure
DAB13 - Register of Other Interests Policy and Procedure
DAB14 - Purchasing Policy and Procedure
DAB16 - Receipt of Delivered Goods Policy and Procedure
DAB20 - Visitors Policy and Procedure
DAB21 - Hate Crime Policy and Procedure
DAB23 - Witnessing of Documents Policy and Procedure
DAB24 - Adverse Weather Policy and Procedure
DAB25 - Vehicle Insurance Policy and Procedure
DAB26 - Social Networking Policy and Procedure
DAB28 - CQC Widget Display Policy and Procedure
DAB29 - Duty of Candour Policy and Procedure
DAB30 - Significant Event Policy and Procedure
DAB31 - Prescription Security and Management Policy and Procedure
DAB32 - Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure
DAB33 - CPD Policy and Procedure
DAB34 - Work Experience Policy and Procedure
DAB35 - Appointment Book Management Policy and Procedure
DAC01 - Access to Information Policy and Procedure
DAC02 - Administration Communication and Action Policy and Procedure
DAC03 - Communication Policy and Procedure
DAC05 - Emergency Communication Policy and Procedure
DAC06 - Monitoring of Business Communications Policy and Procedure
DAC07 - Registration Authority Notification Policy and Procedure
DAC08 - Computer, Email and Internet Usage Policy and Procedure
DAC09 - Financial Administration Policy and Procedure
DAC10 - Policy Management and Usage Policy and Procedure
DAC11 - Record Keeping Policy and Procedure
DAC18 - Mobile Phone and Portable Device Use Policy and Procedure
DAC23 - Media Handling Policy and Procedure
DAF01 - Fees Policy and Protocols
DAF03 - Debt Management of Patient Accounts Policy and Procedure
DAB18 - Practice Closure Policy and Procedure
DAC04 - Daily Communication Policy and Procedure
DCC47 - Outbreak Management Policy and Procedure
DCH07 - Personal Protective Equipment (PPE) Policy and Procedure
DHS13 - Pandemic Policy and Procedure
DHS15 - Coronavirus Policy and Procedure
DHS21 - Assessing and Reducing Risk to Workforce (COVID-19) Policy and Procedure
DAB02 - Business Continuity Policy and Procedure
DPM24 - Death in Service Policy and Procedure
DCH09 - Equipment Safety Policy and Procedure
DCP02 - Data Protection and Confidentiality Policy and Procedure
DCP03 - Staff Identification Policy and Procedure
DCP04 - DSP Toolkit Policy and Procedure
DCP05 - Treatment Policy and Procedure
DCP08 - Patient Involvement Policy and Procedure
DCP09 - Audit Policy and Procedure
DCP10 - Evidence Based Practice Policy and Procedure
DCP12 - Staff Requirements and Involvement Policy and Procedure
DCP13 - Treatment Plan Policy and Procedure
DCP14 - Laboratory Based Work Policy and Procedure
DCP16 - Patients with Communication Difficulties Policy and Procedure
DCP17 - Antimicrobial Prescribing Policy and Procedure
DCP19 - Management of Medical Devices Policy and Procedure
DCP20 - Quality Meetings Policy and Procedure
DCP22 - Video Consultations Policy and Procedure
DCP25 - Staff Immunisations Policy and Procedure
DCR14 - Safeguarding Children and Child Protection Policy and Procedure
DCR16 - Advocacy Policy and Procedure
DCR19 - Patient Domestic Violence and Abuse Policy and Procedure
DQC22 - Clinical Governance Policy and Procedure
DCC89 - Heatwave Policy and Procedure
DCR02 - Risk Management Policy and Procedure
DCR03 - Consent Policy and Procedure
DCR04 - Referral Policy and Procedure
DCR05 - Safeguarding Policy and Procedure
DCR07 - Equality and Human Rights Policy and Procedure
DCR09 - Restraints Policy and Procedure
DCR10 - Mental Capacity Act (MCA) 2005 Policy and Procedure
DCR11 - Professional Boundaries and Relationships Policy and Procedure
DCR12 - Zero Tolerance Policy and Procedure
DCR13 - Radiography and Radiation Protection Policy and Procedure
DCR17 - Chaperone Policy and Procedure
DCR57 - Protecting Vulnerable People from Radicalisation Policy and Procedure
GDPRF02 - Appointment of a Data Protection Officer
GDPRF03 - Template Subject Access Request Letter
GDPRF04 - Cookies Example Policy Statement
GDPRF05 - Template Privacy Policy - Employees
GDPRF06 - Template Privacy Policy - External
GDPRF07 - Breach Notification Process Map
GDPRF08 - Website Privacy Statement
GDPRF09 - Consent Authorisation Form - Person with Capacity
GDPRF10 - Consent Authorisation Form - Person Lacking Capacity
GDPRF11 - Subject Access Request
GDPRF12 - Privacy Impact Assessment
DAB06 - Archiving, Disposal and Storing of Records Policy and Procedure
GDPR01 - Overarching UK GDPR Policy and Procedure
GDPR02 - Appointing a Data Protection Officer Policy and Procedure
GDPR03 - Data Security and Data Retention Policy and Procedure
GDPR05 - Subject Access Requests Policy and Procedure
GDPR06 - Breach Notification Policy and Procedure
GDPR07 - Data Protection Impact Assessment (DPIA) Policy and Procedure
GDPR08 - Website Privacy and Cookies Policy and Procedure
GDPR09 - Data Privacy Policy and Procedure
GDPR10 - Consent Authorisation Policy and Procedure
GDPR11 - National Data Opt-Out Policy and Procedure
GDPR13 - Data Quality Policy and Procedure
GDPR15 - Legitimate Interests Assessment Policy and Procedure
FPD03 - Leadership and Management Policy and Procedure
DMB01 - Maintenance Policy and Procedure
DMB03 - Security Policy and Procedure
DMB04 - Visiting Contractors Policy and Procedure
DME04 - Water Temperature Policy and Procedure
DMR01 - Electrical Safety Policy and Procedure
DMR02 - Fire Alarm Response Policy and Procedure
DMR03 - Fire Equipment Policy and Procedure
DMR04 - Fire Safety Policy and Procedure
DCH02 - Infection Control and Decontamination Policy and Procedure
DCH03 - Blood Spillages Policy and Procedure
DCH05 - Legionella Policy and Procedure
DCH06 - Practice Latex Policy and Procedure
DCH08 - Clinical Waste Disposal Policy and Procedure
DCH11 - Sharps and Needlestick Policy and Procedure
DHS01 - Health and Safety Policy and Procedure
DHS03 - Accident and Incident Reporting Policy and Procedure
DHS04 - Environmental Policy and Procedure
DHS05 - Flooding Policy and Procedure
DHS06 - Hazard Reporting Policy and Procedure
DHS07 - Health and Safety Training Policy and Procedure
DHS08 - Serious Incident Notification Policy and Procedure
DHS09 - Workplace Environment Policy and Procedure
DHS16 - COSHH Policy and Procedure
DHS17 - Premises Cleaning Policy and Procedure
DHS18 - Rubber Dam Policy and Procedure
DHS19 - Laser Use in Dentistry Policy and Procedure
DHS20 - Use of Amalgam and Matrix Band Policy and Procedure
DHS22 - Single Use Equipment Policy and Procedure
DHS23 - Facial Aesthetics Policy and Procedure
DHS24 - Sedation Policy and Procedure
DME09 - Asbestos Policy and Procedure
DPG01 - First Aid and Medical Emergency Policy and Procedure
DPG11 - Lone Working Policy and Procedure
DHR01 - Risk Assessment Policy and Procedure
DPA05 - Adoption Policy and Procedure
DPA07 - Sickness Absence Policy and Procedure
DPA10 - Shared Parental Leave Policy and Procedure
DPP11 - Clothing, Appearance and Personal Hygiene at Work Policy and Procedure
PC23 - Parental Bereavement Leave Policy and Procedure
DPC00 - Staff Handbook
DPC01 - Agency Staff Policy and Procedure
DPC04 - Covering Letter - Issue of Staff Handbook
DPC06 - Statement of Main Terms and Conditions of Employment - Variation
DPC07 - Minimum Wage Policy and Procedure
DPC08 - Notice Periods Policy and Procedure
DPC16 - Self Employment and Zero Hours Contracts Policy and Procedure
DAB15 - Anti-Bribery Policy and Procedure
DPE08 - Gender Pay Reporting Policy and Procedure
DPG08 - Staff Rota Policy and Procedure
DPG10 - Raising Concerns, Freedom to Speak Up and Whistleblowing Policy and Procedure
DPG12 - Working Time Regulations Policy and Procedure
DPJ01 - Job Description - Dental Decontamination Operative
DPJ02 - Job Description - Dental Therapist
DPJ03 - Job Description - Dental Practice Manager
DPJ04 - Job Description - Dental Nurse
DPJ05 - Job Description - Dentist
DPJ06 - Job Description - Dental Receptionist
DPM18 - Relationships at Work Policy and Procedure
DPP02 - Alcohol and Drugs Policy and Procedure
DPP03 - Discipline Policy and Procedure
DPP07 - Capability Policy and Procedure
DPP08 - Supervision Policy and Procedure
DPP09 - Development Appraisal Policy and Procedure
DQQ04 - Management and Prevention of Violence at Work Policy and Procedure
DPR01 - Recruitment Policy and Procedure
DPR02 - Induction Policy and Procedure
DPR06 - Training Policy and Procedure
DPR08 - GDC Policy and Procedure
DPR09 - Health and Fitness Questionnaire
DPR12 - DBS/Disclosure Policy and Procedure
DPR18 - Employment of Young Persons Policy and Procedure
DPR22 - Director or Trustee's Development Appraisal Policy and Procedure
DPR23 - References Policy and Procedure
DQH06 - Staff Retention Policy and Procedure
DPG02 - Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure
DME03 - Dental Equipment Maintenance Policy and Procedure
DMR07 - CCTV Policy and Procedure
MIDC01 - Mock Inspection: Caring
MIDE01 - Mock Inspection: Effective
MID01 - Mock Inspection Toolkit - Introduction
MIDR01 - Mock Inspection: Responsive
MIDS01 - Mock Inspection: Safe
MIDW01 - Mock Inspection: Well-Led
DQA01 - Administration Management Policy and Procedure
DQG01 - Dental Care Communication and Information Policy and Procedure
DQH01 - General Management Protocol Policy and Procedure
DQQ01 - Action Planning Policy and Procedure
DQQ02 - Auditing Policy and Procedure
DQQ03 - Complaints, Suggestions and Compliments Policy and Procedure
DQQ05 - Management Meetings Policy and Procedure
DQQ06 - Monitoring and Checking Policy and Procedure
DQQ07 - Quality Assurance Policy and Procedure
DAB00 - Statement of Purpose Policy and Procedure
DAR41 - Fit and Proper Person – Directors (CQC), Policy and Procedure
REGD01 - CQC Registered Manager Application and Interview Policy and Procedure
REGD02 - CQC New Provider Registration Guidance Policy and Procedure
DAB00 - Statement of Purpose Policy and Procedure
DAR41 - Fit and Proper Person – Directors (CQC), Policy and Procedure
REGD01 - CQC Registered Manager Application and Interview Policy and Procedure
REGD02 - CQC New Provider Registration Guidance Policy and Procedure
Simple to use online interface for all dental practice activity
Mock inspection toolkit lets you thoroughly prepare your dental practice for CQC inspections
Meets the CQC Definition of Quality Assurance for on-going compliance
Supports CQC registration - Get over the first hurdle of The Health and Social Care Act 2008
Easily accessible 24/7, anywhere, on any device
Up to 1000+ pages with 200+ easy to follow dental policies and procedures, available in Word and PDF

How can QCS Help you Align with UK Regulatory Policies and Procedures?

QCS Compliance Centre
QCS Compliance Centre Quality Assurance CQC Registration Health & Safety Medication Management Infection Control Care & Treatment Clinical Governance Maintenance Human Resources Safeguarding

Overview

QCS Compliance Centre is designed to enable the effective management of CQC registration and inspection obligations while ensuring that dental care service providers are up to date and remain in step with changing regulatory requirements.

With a set of over 200 unique policies and procedures, QCS Compliance Centre is a leader in enabling dental CQC compliance and assists in successfully achieving registration and maintaining compliance.

This dental software includes specific policies for Clinical Governance such as Consent, Auditing, Patient Involvement and Evidence-Based Practice, and provides detailed instructions on how to fulfil the requirements of the Care Quality Commission and the General Dental Council.

Key Points

Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
Save Time — How long would it take you to create and update 1000+ pages of guidance?
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

The QCS Dental Quality Assurance Module contains policies and procedures for supporting the management of safe and effective services in General Dental Practice. This Module covers Quality Assurance in the areas of Management, HR, Listening to Patients and Clinical Governance. Exclusively, this module enables you to achieve a `Gold Standard` in business practice and assure the high-quality clinical care that patients expect. This module also provides the capability to audit the quality of Corporate, Human and Clinical Governance.

QA (Quality Assurance) is often misunderstood and many practitioners do not fully engage with the process because they consider it time-consuming and complex. However, QA is one of the foundations of delivering high-quality healthcare services and this module breaks the process down into easily digestible steps. CQC requires evidence of Quality Assurance as part of the inspection process.

As with all `self-help` processes, it is essential, to be honest and work through the workbooks and suggestions to get the best results. The QCS Mock Inspection Toolkit enables you to undertake simulated inspections, measure your performance and set goals for improvement. You can then be confident about providing high-quality dental care which is compliant, appreciated by existing patients and helps bring new patients to your door.

Key Points

Simplicity – Just log-in and use the simple dashboard to access and record your activity.
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
All the tools required to manage QA in line with CQC requirements and business models
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Before opening the doors to patients, it is a requirement for all new Dental Practices is to register with the Care Quality Commission. It is a criminal offence to provide services for which you are not registered. This may be a significant challenge for a start-up practice; navigating CQC registration is often seen as a daunting task.

To assist new dental service providers with the CQC registration process, Quality Compliance Systems has created a CQC Registration Module. This puts all the policies, procedures and guidance you need to successfully meet the essential requirements of Primary Care Dental Registration at your fingertips.

Together these policies form a solid foundation for running your organisation and enable you to confidently complete your practice registration with the Care Quality Commission.  This module allows you to successfully work through the registration process; however, you can build on this to achieve `Gold Standard` compliance as an ongoing project.

Key Points

Simple to use – Online interface for all registration advice activity
Supports your CQC Registration under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Fully comprehensive approach – Up to 200 pages with 40+ easy to follow policies and procedures, available in Word and PDF
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Accidents happen in everyday situations in even the most safety-conscious environments. Dental practices need to properly manage all aspects of health and safety. The health of patients and staff may be compromised by failing to put adequate procedures in place. This is why it is essential to implement the right health and safety systems and policies. The QCS Health and Safety Module is continually revised to keep it up to date and in step with regulatory change and adaptations to best practices, including Quality Assurance requirements.

Intuitive risk assessment, habitual incident reporting and analysis which deliver insight are all central to good health and safety. This module enables you to:

  • To perform risk assessments which uncover the real risks within the practice environment.
  • Develop and utilise a reporting system that ensures all accidents and incidents are reported and recorded by staff.
  • Continually review your policies and practices to ensure they are current and fit for purpose.

Key Points

Compliant under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
Save Time - How long would it take you to create and update up to 54 pages of guidance?
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Every Practice has a responsibility to manage any medications used or stored in the practice in a safe and responsible way. Practitioners and other staff need to show that Outcome 9 of the CQC Essential Standards is being acknowledged and followed.

Consequently, all staff are expected to follow due procedure in receiving, handling, storage, administering and disposing of medications and medicaments. There are particular Statutes and Regulations which apply in addition to good practice and safety procedures. This is an area sometimes forgotten about in General Dental Practice, but an essential area to ensure the safe and effective treatment of patients.

Key Points

Simplicity – just log in for all aspects of managing medications
Comprehensive Content – four easy to follow policies and procedures, available in Word and PDF
Inclusive of – managing medicines safely according to legislation
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Since 1987 the term “universal precautions” has explained the interventions made by all healthcare workers when they come into contact with blood and bodily fluids from a patient. This is now commonly referred to as “standard infection control precautions”. The aim is to protect health workers and their patients from potentially dangerous infections contracted through contact with blood or bodily fluids. Consequently, a practice should consider all patients are a risk for cross-infection and a standard system of infection control precautions needs to be put in place and followed by all dental staff. The QCS Infection Control Module conforms to the new HTM 01 05 regulations and guidance from professional bodies on good practice. Such advice may be subject to change without warning and it is the responsibility of the Registered Manager to keep up to date with compliance.

It is recognised that not all practices will be in a position to adopt best practice recommendations. The module includes guidance to ensure that those in such a position understand what is required. In the event of an inspection by CQC or local contracting organisations, every practice is expected to have a plan available. The QCS Infection Control Module provides everything required to meet the CQC requirements.

Key Points

Compliant under HTM 01 05
Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
Save Time — How long would it take you to create and update up to 54 pages of guidance?
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

The aim of the QCS Care and Treatment Module is to ensure that dental care professionals are able to deliver high-quality, person-centred dental treatment in a straightforward and easy-to-understand manner. A carefully constructed treatment plan is at the very heart of all care management services and QCS Compliance Centre provides you with the tools to achieve this.

Be sure to read through the guidance relating to treatment planning and find out how our policies and procedures can be used to adhere to best practices in dental care.

Key Points

Simple to use – Online interface for management of care and treatment activity
Fully comprehensive approach – Covers all the bases with 10+ easy to follow policies and procedures, available in Word and PDF
All the tools required – For successful management of care and treatment
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Clinical Governance is often misunderstood and an area which many practitioners find confusing and complicated. The QCS Dental Clinical Governance Module contains policies and procedures for supporting the practice of safe, effective and transparent services in General Dental Practice. This Module covers clinical safety, evidence-based practice and patient involvement. Uniquely, this module allows you to meet CQC standards for Clinical Governance and is the framework which all staff in the practice can use to learn about patient-centred aspects of care.

Key Points

Simplicity – just log-in and use the simple dashboard to access and record your activity.
Comprehensive content – Up to 42 Clinical Governance policies and procedures
All the tools required – to manage Clinical Governance in line with CQC requirements and business models
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Maintenance is an important management function within a Dental Practice. It is part of the Health and Safety provision and one of the Risk Management procedures. The health and well-being of patients and staff may be compromised by failing to maintain premises and equipment properly. It is essential to operate a maintenance schedule which protects patients and staff from risk and assures continued use of premises and availability of equipment.

Key Points

Simple to use – online interface for all maintenance activity
Fully comprehensive approach – Over 100 pages with easy to follow policies and procedures, available in Word and PDF
All policies required – to manage maintenance according to safety requirements
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

HR (Human Resources) is a central part of any business. However, in healthcare, it has a particularly specialist function as employees are involved in the improving health and well-being of patients. There are specific legal and managerial responsibilities which need to be addressed when employing nurses and other professionally registered staff.

The QCS HR package is widely used and comes with good recommendations from managers. It is complete with templates and resources to cover all eventualities

Key Points

Simplicity – Just log-in and use the simple dashboard for all activity
Comprehensive content – Over 400 pages covering HR legislation and practice, download in Word or PDF
Inclusive of – Aspects of managing employees from Recruitment and Induction to Absence and Discipline
All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Overview

Safeguarding children and vulnerable adults from harm is a requirement taken very seriously by CQC. It is widely accepted that dentists play a crucial role in protecting children and vulnerable adults from abuse and neglect. Clinicians may be told or notice things that teachers and social workers, for example, may not. As clinicians, you may have access to confidential information that causes you to have concerns for the safety or well-being of children.

Safeguarding issues also include confidentiality, learning how to avoid risk and obtaining the level of training required for all staff. Sign up for the Safeguarding Module and find what information you need to display in public and staff areas.

Key Points

Simple to use online interface for all Safeguarding information
Fully comprehensive approach – Over 50 pages with easy to follow policies and procedures, available in Word and PDF
All policies required to manage Safeguarding according to legislation
Upload your own documents to supplement the system for an even more comprehensive and personalised Safeguarding compliance tool
"The QCS system and App has freed up our staff’s time to focus on their clients and deliver excellent levels of care" Kieron Brennan, All About Home Care
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