Care and Social Services Inspectorate Wales (CSSIW)

Care and Social Services Inspectorate Wales (CSSIW)

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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The CSSIW is the independent regulator in Wales, registering (in some instances) and inspecting  a variety of care and social service related settings, including adult social care (care homes, domiciliary care agencies etc), children’s homes, childminders, adoption agencies and many more.

Split into three regions, North Wales, South East Wales and South West Wales, the CSSIW seeks to encourage improvements in adult social care by inspection and registration. In addition to this, they also have enforcement powers as provided under the Care Standards Act 2000 to ensure that the National Minimum Standards are being adhered to.

Whilst inspecting care establishments, the CSSIW look at quality themes to judge the level of compliance, whether around quality of life, staffing, leadership and management or the environment.

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    A good quality of work in POLICIES Vanessa
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    The files are a great way of keeping your service up to date.The onine system is good for office staff and managers for quick refThe support for the QCS staff on the phone and email is second to none. Michael
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    I can truley say using the QCS system has been very good, I can ensure that my company remains compliant with all reguatory requirment. I can get on with the most important thing which is delivering a Safe, Effective, Resposive Well-led and Caring serivice. QCS is absolutely brilliant ! Dawn

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can I start a care provision without an office location?

Hi Sheila,

Hope you are well. I have been asked by a very good friend of mine to look at opening up a care provision for the elderly in the area of re-enablement. As I understand it we would need a nominated person, a registered manager and a registered location. The first two are ok but in regards to the office/location would this need to be registered before we start trading or can it be done during the first few months of trading?

Thank you for your time and I look forward to hearing from you.

Best wishes,

S

 Dear S, Thank you for your question. Any provision that is registered by CQC id required to have an address that formal communications can be sent to etc. If your provision is to...

Read full answer

Policy Updates

Updated: 27th March 2017

Minimum Wage Policy and Procedure

Human Resources Contract of Employment Region: | Reference: PC09
Updated: 27th March 2017

Minimum Wage Policy and Procedure

Human Resources Contract of Employment Region: | Reference: GPC07
Updated: 27th March 2017

Minimum Wage Policy and Procedure

Human Resources Contract of Employment Region: | Reference: DPC07
Updated: 27th March 2017

Minimum Wage Policy and Procedure

Human Resources Contract of Employment Region: | Reference: WPC09

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