Care and Social Services Inspectorate Wales (CSSIW)

Care and Social Services Inspectorate Wales (CSSIW)

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

The CSSIW is the independent regulator in Wales, registering (in some instances) and inspecting  a variety of care and social service related settings, including adult social care (care homes, domiciliary care agencies etc), children’s homes, childminders, adoption agencies and many more.

Split into three regions, North Wales, South East Wales and South West Wales, the CSSIW seeks to encourage improvements in adult social care by inspection and registration. In addition to this, they also have enforcement powers as provided under the Care Standards Act 2000 to ensure that the National Minimum Standards are being adhered to.

Whilst inspecting care establishments, the CSSIW look at quality themes to judge the level of compliance, whether around quality of life, staffing, leadership and management or the environment.

SCIE DAA NC Skills for Care commage

over 30,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Staff are very helpful and supportive.

    Staff are very helpful and supportive. Stacy
  • Company with great customer service and …

    Company with great customer service and very good product. Riikka
  • As a new customer i am very pleased at …

    As a new customer i am very pleased at how helpful everyone is.. No enquiry is too big or small and i feel that i can ask anything..Helpful and professional. Laverne
  • Excellent team and quality

    Excellent, professional team of people who actually know what they are talking about. From Ross Simpson, to Kate Lockley you get 110% levels of service, after care and did I mention its money well spent? What's the alternative, waste your time with acts/ laws/ regulations and Google? If your time is money, this is for you. For everyone else, feel free to make sense of the CQC website (sarcasm, perhaps?). Keep up the good work! Moe
  • I receive quick and clear responses …

    I receive quick and clear responses whenever I get in touch with QCS. staff are well equipped to answer questions and provide requested information. I am happy with your service and has made my job better. we are a great team. Stacy

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

20th October 2017

The World Health Organisation on Nutrition to Prevent Decline

Ayela Spiro Nutrition Science Manager, British Nutrition Foundation

  The World Health Organisation’s (WHO) new Guidelines on Integrated Care for Older People recommend ways community-based services can help prevent slow or...

19th October 2017

Parliament Proposes New Statutory Leave for Grieving Parents

Katy Parkinson Napthens LLP – Employment Law Specialist

 This week The Parental Bereavement (Pay and Leave) Bill has been introduced to Parliament which, if passed, will entitle parents...

18th October 2017

Equally Outstanding: A Resource from CQC

Rachel Griffiths Mental Capacity and Human Rights Specialist

 This is the time of year when reports and guidance are landing on us like autumn leaves. One offering stands...

18th October 2017

Seeking Protection

David Beckingham Mental Health Specialist

73% of adults who ‘go missing’ are men. It’s a dramatic statistic amongst a number of alarming figures about men’s...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

What Should a Care Provider do if a Job Applicant is Unable to Provide a Reference?

What should a Care Provider do in terms of references if the applicant has not been working for the past 3 or more years? Is it all right to request more character references if the applicant cannot provide a current employer or employer reference?

 Dear O, Thank you for your question. This is an issue that many providers face. This is what I believe you should do. I think you should apply for a reference from the last...

Read full answer

Policy Updates

Updated: 17th October 2017

Record Keeping Policy and Procedure

Administration Business Operations Region: | Reference: WAB10
Updated: 17th October 2017

Record Keeping Policy and Procedure

Administration Business Operations Region: | Reference: WAB19
Updated: 16th October 2017

Sharps and Needlestick Policy and Procedure

Care Management Care Practice Region: | Reference: WCC49
Updated: 16th October 2017

Mental Capacity Act 2005 Policy and Procedure

Clinical Governance Risk Management and Safeguarding Region: | Reference: GCR13
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