Care Home Policies and Procedures

A Care Home Management system written by experts for providers

Care Home Policies and Procedures

  • QCS provide over 230 CQC compliant policies and procedures to help you deliver excellent care whilst meeting your CQC compliance requirements.
  • Putting service users at the heart of decision making.
  • Policies to help you secure registration and pass inspections.
  • Save time and money and concentrate on delivering excellence in care.

Care Home Policies to help you secure registration & stay compliant

When setting up a care home, it needs to be registered with the Care Quality Commission (CQC), demonstrating that you have met the legal requirements of safely carrying on Regulated Activities as defined within the CQC Fundamental Standards of Quality and Safety.

Quality Compliance Systems (QCS), helps you to achieve your all important registration by providing you with key care home policies, including your Statement of Purpose which must be submitted alongside your application.

Other key policies which help to support your registration include;
– Service User Guide
–  Handbook and Contract,
– Safeguarding and Choice Policies.

Register for a 24 hour free trial and see how much time you can save
with QCS Care Policies and Procedures

Start FREE Trial No Credit Card Required

With the needs of residential service users to take care of, you can help to achieve ongoing compliance by ensuring that the majority of your policies and procedures are service user focussed.

It is important that wherever possible, service users are involved in decisions that can affect them.  A consultative approach will help to demonstrate that you truly are listening to their needs and shaping their individual service in direct response to what you have learnt.   This is a common thread running throughout the CQC Key Lines of Enquiry, but is also one which has a direct Outcome attached to it, namely Outcome 1: Respecting and involving people who use services.

The QCS Care Home Management System threads this philosophy throughout all of our 300+ policy and procedures, everything from the Daily Living Policy to our Family Satisfaction Survey.

Truly comprehensive Policies and Procedures

The QCS Care Home Management system is made up of key modules that address all of the different elements of running a successful care home.  Written by experts within the field, including those who have run successful care homes, the aim is to not only ensure continuing compliance against CQC Key Lines of Enquiry, but also to enable you to run your business smoothly and efficiently.

Modules include:

  • Human Resources
  • Care Planning
  • Quality Assurance
  • Risk Assessments
  • Medication management
  • Mock Inspection Toolkit
  • Care Management
  • Catering
  • Administration

All QCS Care Home Management policies are scrutinised and reviewed continuously by our panel of expert contributors, saving you time and money whilst keeping you compliant

Start FREE Trial No Credit Card Required

SCIE DAA NC Skills for Care commage

over 29,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Company with great customer service and …

    Company with great customer service and very good product. Riikka
  • As a new customer i am very pleased at …

    As a new customer i am very pleased at how helpful everyone is.. No enquiry is too big or small and i feel that i can ask anything..Helpful and professional. Laverne
  • Excellent team and quality

    Excellent, professional team of people who actually know what they are talking about. From Ross Simpson, to Kate Lockley you get 110% levels of service, after care and did I mention its money well spent? What's the alternative, waste your time with acts/ laws/ regulations and Google? If your time is money, this is for you. For everyone else, feel free to make sense of the CQC website (sarcasm, perhaps?). Keep up the good work! Moe
  • I receive quick and clear responses …

    I receive quick and clear responses whenever I get in touch with QCS. staff are well equipped to answer questions and provide requested information. I am happy with your service and has made my job better. we are a great team. Stacy
  • Excellent service

    Excellent service, would highly recommend Clare

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

25th September 2017

Expectations of Care: New Standards in Scotland

Tony Clarke Scottish Care Inspectorate Specialist

New health and social care standards are being introduced in Scotland, to be fully implemented during 2018. The standards are...

25th September 2017

Brain Injury – A New Identity Card

Rachel Griffiths Mental Capacity and Human Rights Specialist

Identity cards get a bad press, with their suggestion that ‘Big Brother’ is watching us.  And the last thing that...

25th September 2017

Which Online Recruitment Tools Should You Be Using?

Neil Eastwood Author and Recruitment Specialist

From my experience, social care recruiters have leant heavily on Internet Job Boards for finding staff. The more successful have...

25th September 2017

Great Care and Support for People Living with Dementia

James Cross Skills for Care

When people ask me what Skills for Care do (and for that matter what social care is!) I could give...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Apron and gloves to assist with dressing and washing?

We are a registered care home for adult placement and can I ask if it is necessary to wear an apron and gloves if supporting residents to dress and wash when there is no evidence of incontinence on their bedding or their clothing?

 Dear M, Thank you for your question. The reasons for wearing gloves and aprons is, of course, to prevent and control the spread of infection. Regulation 12: Safe care and treatment Health and Social...

Read full answer

Policy Updates

Updated: 23rd August 2017

Storage of Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM30
Updated: 23rd August 2017

Overarching Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM03
Updated: 23rd August 2017

Medication Away from Home Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM20
Updated: 22nd August 2017

Covert Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM17
Join over 29,000 users already using the QCS Management System!
Start Free Trial
Scroll for more Back to Top
FOR TODAY ONLY, we have extended the offer, Save £350 when you buy before 5PM
Find out more
Start FREE Trial Click here