Care Home Policies and Procedures

A Care Home Management system written by experts for providers

Care Home Policies and Procedures

  • QCS provide over 230 CQC compliant policies and procedures to help you deliver excellent care whilst meeting your CQC compliance requirements.
  • Putting service users at the heart of decision making.
  • Policies to help you secure registration and pass inspections.
  • Save time and money and concentrate on delivering excellence in care.

Care Home Policies to help you secure registration & stay compliant

When setting up a care home, it needs to be registered with the Care Quality Commission (CQC), demonstrating that you have met the legal requirements of safely carrying on Regulated Activities as defined within the CQC Fundamental Standards of Quality and Safety.

Quality Compliance Systems (QCS), helps you to achieve your all important registration by providing you with key care home policies, including your Statement of Purpose which must be submitted alongside your application.

Other key policies which help to support your registration include;
– Service User Guide
–  Handbook and Contract,
– Safeguarding and Choice Policies.

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With the needs of residential service users to take care of, you can help to achieve ongoing compliance by ensuring that the majority of your policies and procedures are service user focussed.

It is important that wherever possible, service users are involved in decisions that can affect them.  A consultative approach will help to demonstrate that you truly are listening to their needs and shaping their individual service in direct response to what you have learnt.   This is a common thread running throughout the CQC Key Lines of Enquiry, but is also one which has a direct Outcome attached to it, namely Outcome 1: Respecting and involving people who use services.

The QCS Care Home Management System threads this philosophy throughout all of our 300+ policy and procedures, everything from the Daily Living Policy to our Family Satisfaction Survey.

Truly comprehensive Policies and Procedures

The QCS Care Home Management system is made up of key modules that address all of the different elements of running a successful care home.  Written by experts within the field, including those who have run successful care homes, the aim is to not only ensure continuing compliance against CQC Key Lines of Enquiry, but also to enable you to run your business smoothly and efficiently.

Modules include:

  • Human Resources
  • Care Planning
  • Quality Assurance
  • Risk Assessments
  • Medication management
  • Mock Inspection Toolkit
  • Care Management
  • Catering
  • Administration

All QCS Care Home Management policies are scrutinised and reviewed continuously by our panel of expert contributors, saving you time and money whilst keeping you compliant

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SCIE DAA NC Skills for Care

over 27,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • The system really help me to setup my …

    The system really help me to setup my business smoothly and the staff are very helpful excellent system love it Mariana
  • Fantastic service

    Fantastic service, dealt with the problem quickly and efficiently. David
  • I highly recommend this company because …

    I highly recommend this company because they perform at a high standard, reliable, quick and provide a professional service. I would recommend QCS to all my business contacts. Beverley
  • The qcs stystem has been amazing

    The qcs stystem has been amazing, it's easy to use, easy to read the app for the staff is easy to use and encourages staff to read the policies and procedures. It's one the best system we have purchased. Luci
  • I am delighted that i got all my …

    I am delighted that i got all my policies before i applied the licence. its peace of mine to know every thing is delivered in high standard file and absolutely perfect condition. Zahra

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

21st July 2017

How did nutrition do in the National Audit of Dementia?

Ayela Spiro Nutrition Scientist, British Nutrition Foundation

The third round of the National Audit of Dementia, with nutrition as a new theme, has just been published. This...

21st July 2017

The right conditions

David Beckingham Mental Health Specialist

You may be working with someone who is subject to a Community Treatment Order under the Mental Health Act. This...

20th July 2017

Learning from Scotland’s NHS

Tony Clarke Scottish Care Inspectorate Specialist

In times of difficulty for our national health services, it is encouraging to see a positive approach being recognised, by...

20th July 2017

The Taylor Review and Working Practices

Katy Parkinson Napthens LLP – Employment Law Specialist

Within the last week, the Government published its review into modern working practices and the current state of the law....

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

How quickly should a risk assessment be completed?

What is the time frame for a provider to complete a risk assessment (urgent/rapid response) considering a service user that lacks capacity?

Dear Olasunkanmi,This question is as much about leadership as it is about the time frame.Your questions is specific; it is about an urgent/rapid response risk assessment for a person who...

Read full answer

Policy Updates

Updated: 21st July 2017

First Aid Policy and Procedure

Human Resources Miscellaneous Region: | Reference: PM01
Updated: 20th July 2017

Live-in Care Policy and Procedure

Care Management Care Practice Region: | Reference: CC83
Updated: 20th July 2017

Fire Safety Policy and Procedure in Service Users’ Homes

Health and Safety Health & Safety Region: | Reference: MR08
Updated: 20th July 2017

TEST

Clinical Governance Health and Safety Region: | Reference: DCH02NEW
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