Care Home Policies and Procedures

A Care Home Management system written by experts for providers

Care Home Policies and Procedures

  • QCS provide over 230 CQC compliant policies and procedures to help you deliver excellent care whilst meeting your CQC compliance requirements.
  • Putting service users at the heart of decision making.
  • Policies to help you secure registration and pass inspections.
  • Save time and money and concentrate on delivering excellence in care.

Care Home Policies to help you secure registration & stay compliant

When setting up a care home, it needs to be registered with the Care Quality Commission (CQC), demonstrating that you have met the legal requirements of safely carrying on Regulated Activities as defined within the CQC Fundamental Standards of Quality and Safety.

Quality Compliance Systems (QCS), helps you to achieve your all important registration by providing you with key care home policies, including your Statement of Purpose which must be submitted alongside your application.

Other key policies which help to support your registration include;
– Service User Guide
–  Handbook and Contract,
– Safeguarding and Choice Policies.

Register for a 24 hour free trial and see how much time you can save
with QCS Care Policies and Procedures

Start FREE Trial No Credit Card Required

With the needs of residential service users to take care of, you can help to achieve ongoing compliance by ensuring that the majority of your policies and procedures are service user focussed.

It is important that wherever possible, service users are involved in decisions that can affect them.  A consultative approach will help to demonstrate that you truly are listening to their needs and shaping their individual service in direct response to what you have learnt.   This is a common thread running throughout the CQC Key Lines of Enquiry, but is also one which has a direct Outcome attached to it, namely Outcome 1: Respecting and involving people who use services.

The QCS Care Home Management System threads this philosophy throughout all of our 300+ policy and procedures, everything from the Daily Living Policy to our Family Satisfaction Survey.

Truly comprehensive Policies and Procedures

The QCS Care Home Management system is made up of key modules that address all of the different elements of running a successful care home.  Written by experts within the field, including those who have run successful care homes, the aim is to not only ensure continuing compliance against CQC Key Lines of Enquiry, but also to enable you to run your business smoothly and efficiently.

Modules include:

  • Human Resources
  • Care Planning
  • Quality Assurance
  • Risk Assessments
  • Medication management
  • Mock Inspection Toolkit
  • Care Management
  • Catering
  • Administration

All QCS Care Home Management policies are scrutinised and reviewed continuously by our panel of expert contributors, saving you time and money whilst keeping you compliant

Start FREE Trial No Credit Card Required

SCIE DAA NC Skills for Care commage

over 47,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Very friendly and happy to take the…

    Very friendly and happy to take the time to explain how the system works in detail. I would recommend the service to others. Steve
  • Customer Care

    We have just customised our policies and are "going live" - the whole process was very straightforward and when we needed help the Customer Care response was second to none. Deborah
  • Very nice experience

    Very nice experience. I was not rushed and was made to feel that my call important. Peter
  • Customer service is first class in my…

    Customer service is first class in my experience. All queries addressed in a professional way and resolved. Kate and Marissa in particular have been so helpful. I would most definitely recommend QCS. Honor
  • I am new to using the system and when I…

    I am new to using the system and when I called in to ask for support in creating reading lists and finding my way around the system Kate was incredibly helpful. The way she explained things was clear and concise. I really like how professional she was and yet incredibly approachable and friendly! Laura

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

13th August 2018

Supporting people to make their own decisions

Rachel Griffiths Mental Capacity and Human Rights Specialist

  Central to the Mental Capacity Act (MCA) are its principles.  Firstly, we must never assume people can’t decide how to...

13th August 2018

Dehydration and Dementia

Katie Farrar Occupational Therapist

  A recent joint study by researchers at the University of East Anglia (UEA) and Canberra University in Australia found that...

13th August 2018

The Bi-Polar Journey

David Beckingham Mental Health Specialist

  Bi-polar disorder got back in the news earlier this year when Mariah Carey revealed her battle with this mental disorder...

13th August 2018

I’m not allergic to that? Really?

Hasnain Hassam Pharmaceutical Specialist

  During my working day and week, I’m often approached by patients or their representatives on allergies. Or even what can...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

How does GDPR impact on individuals who receive support from domiciliary care agencies?

Hi Sheila, how does GDPR impact on individuals who receive support from domiciliary care agencies and what are the key areas of note?

  Dear P,   Thank you for your question. I have already answered a question about GDPR today but I wanted to reinforce what I have said because you particularly refer to care...

Read full answer

Policy Updates

Updated: 01st August 2018

CQC Widget Display Policy and Procedure

Administration Business Operations Region: | Reference: DAB28
Updated: 01st August 2018

Purchasing Policy and Procedure

Administration Business Operations Region: | Reference: DAB14
Updated: 01st August 2018

Heatwave Policy and Procedure

Clinical Governance Risk Management and Safeguarding Region: | Reference: GCC89
Updated: 01st August 2018

Emergency Communication Policy and Procedure

Administration Communications Region: | Reference: DAC05
Join over 47,000 users already using the QCS Management System!
Start Free Trial
Scroll for more Back to Top
Start FREE Trial Click here