Care Home Policies and Procedures

A Care Home Management system written by experts for providers

Care Home Policies and Procedures

  • QCS provide over 230 CQC compliant policies and procedures to help you deliver excellent care whilst meeting your CQC compliance requirements.
  • Putting service users at the heart of decision making.
  • Policies to help you secure registration and pass inspections.
  • Save time and money and concentrate on delivering excellence in care.

Care Home Policies to help you secure registration & stay compliant

When setting up a care home, it needs to be registered with the Care Quality Commission (CQC), demonstrating that you have met the legal requirements of safely carrying on Regulated Activities as defined within the CQC Fundamental Standards of Quality and Safety.

Quality Compliance Systems (QCS), helps you to achieve your all important registration by providing you with key care home policies, including your Statement of Purpose which must be submitted alongside your application.

Other key policies which help to support your registration include;
– Service User Guide
–  Handbook and Contract,
– Safeguarding and Choice Policies.

Register for a 24 hour free trial and see how much time you can save
with QCS Care Policies and Procedures

Start FREE Trial No Credit Card Required

With the needs of residential service users to take care of, you can help to achieve ongoing compliance by ensuring that the majority of your policies and procedures are service user focussed.

It is important that wherever possible, service users are involved in decisions that can affect them.  A consultative approach will help to demonstrate that you truly are listening to their needs and shaping their individual service in direct response to what you have learnt.   This is a common thread running throughout the CQC Key Lines of Enquiry, but is also one which has a direct Outcome attached to it, namely Outcome 1: Respecting and involving people who use services.

The QCS Care Home Management System threads this philosophy throughout all of our 300+ policy and procedures, everything from the Daily Living Policy to our Family Satisfaction Survey.

Truly comprehensive Policies and Procedures

The QCS Care Home Management system is made up of key modules that address all of the different elements of running a successful care home.  Written by experts within the field, including those who have run successful care homes, the aim is to not only ensure continuing compliance against CQC Key Lines of Enquiry, but also to enable you to run your business smoothly and efficiently.

Modules include:

  • Human Resources
  • Care Planning
  • Quality Assurance
  • Risk Assessments
  • Medication management
  • Mock Inspection Toolkit
  • Care Management
  • Catering
  • Administration

All QCS Care Home Management policies are scrutinised and reviewed continuously by our panel of expert contributors, saving you time and money whilst keeping you compliant

Start FREE Trial No Credit Card Required

over 48,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Absolutely brilliant system

    Absolutely brilliant system, I honestly don't know how we managed without it very user friendly. There is a policy and procedure for all our needs and more. Audits for everything you could want, We don't have to worry about policy updates they are all done automatically keeping us up to date with all new policy and procedure. I would highly recommend this system. Helen
  • fantastic services and really friendly…

    fantastic services and really friendly people to help when you need it Teresa
  • Assistance complete compliance

    Very helpful Jacqueline
  • I have been with them for a month but…

    I have been with them for a month but they are quite helpful and patient with me. They're quite clear on their instructions and very professional. Sarah
  • I have had an excellent experience…

    I have had an excellent experience working with QCS Ltd so far. My contact has been Kate Lockley and she has been superb in supporting me. Thank you Vickie

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

10th October 2018

WARNING: Incomplete system details could seriously damage your rating!

Quality Compliance Systems (QCS)

  The importance of having fully completed details in your QCS system cannot be underestimated. Incomplete system details could have a...

09th October 2018

The Wanderer

Katie Farrar Occupational Therapist

  Wandering is very common amongst people with dementia and is quite a worry for those concerned with their safety and...

09th October 2018

Walk the Talk: Remembering your well-being in your CQC registered service

Abi Spence Registration and Inspection Specialist

Overload I stood in the aisle of the Supermarket pondering how to add a toaster to my overflowing basket. I had...

09th October 2018

Jimmy’s story: ‘Best Interests’ unpacked

Rachel Griffiths Mental Capacity and Human Rights Specialist

  I’ve come across a situation recently that I want to share with you. This particular situation concerned someone living with...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can you refuse to go to a client if they are physically violent and what are the steps to take?

Hi Sheila, can you refuse to go to a client if they are physically violent? And can you leave the premises?

  Dear M,   Thank you for your question.   It is of course a difficult question to answer.   This is something that you must discuss with the Registered Manager of your service.   The service has an...

Read full answer

Policy Updates

Updated: 25th September 2018

Obtaining Medical Reports Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: WPP06
Updated: 25th September 2018

Water Temperature Policy and Procedure

Maintenance Equipment Region: | Reference: GME04
Updated: 25th September 2018

Quarantine and Barrier Nursing Policy and Procedure

Care Management Care Practice Region: | Reference: WCC47
Updated: 25th September 2018

Health Action Plan Policy and Procedure

Care Planning Risk Assessment & Care Planning Region: | Reference: WCP03
Join over 48,000 users already using the QCS Management System!
Start Free Trial
Scroll for more Back to Top
Start FREE Trial Click here