Care Home

Registration and Inspection

Care Home

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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People at different points in their lives may have needs that can only be appropriately addressed by trained staff in a residence in which the service user can live.  Depending on the regulatory body which is specific to each constituent country that makes up the UK, a set of standards will be in place which trained staff must adhere to when providing their care service.

Safety and choice are important in the delivery of care, so all staff who work within the care home will be appropriately qualified and registered to discharge their role. Inspection reports are made publicly available so that prospective service users can gauge for themselves the quality of care provided and the life they can expect to lead in the home.  Meals are always provided and trained staff will be available on call at all times, with shift systems in operation to ensure that 24 hours a day, help can and will be provided.

Services range from the standard care home providing residential care for the elderly, to nursing homes and those that specialise in specific needs like mental health or learning disabilities.

Registration and Inspection

As of the 5th June 2013, 12,836 care homes have been registered with the CQC in England.  This is the single biggest health and adult social care category overseen by the regulator.  All care homes in England must be registered with the Care Quality Commission in order to legally operate.  Once registered the care home provider is then subject to an inspection regime to ensure that the Essential Standards are always being adhered to.  (AWAITING DATA FOR SCOTLAND AND WALES)

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  • Always very helpful

    Always very helpful, able to go the extra mile to assist with individual concerns. Helpline staff can signpost you to the best person for your query and follow up is very professional Ginny
  • New Member.

    New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy
  • Customer Care Experience

    This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard
  • i found it very helpful and the lady…

    i found it very helpful and the lady was very patient and explained everything Claire
  • I have received my official letter of…

    I have received my official letter of Registration from the CQC today. I could not have done any of this without the beautiful TINA HALL. She made me feel like I was the only person that she was helping which I know is far from true! She never tired from my 'daft' questions when I was having 'blonde' moments. She reassured me and gave me confidence when I was ready to throw in the towel! Tina was patient, extremely helpful… Emma Howarth - Able Care Huddersfield

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can a DOLs be applied for someone who is in long term respite in a residential care home?

Hi Sheila, can a DOLs be applied for if someone is in long term respite in a residential care home ? On paper their home address is with family therefore different from the care home, however they have been receiving respite care full time for over a year. The Local Authority are continuing to fund on respite basis rather than permanent address.

  Dear A,   Thank you for your question.   DOLs applies as much to respite care as it does permanent care, if I were in your position and the service user in your opinion...

Read full answer

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