Care Inspectorate Care Policies and Procedures

Standardise practice and obtain repeatability and consistency of care services with our Care Inspectorate compliant Policies and Procedures

Care Inspectorate Care Policies & Procedures

  • Supports your Care Inspectorate Compliance
  • Policies & Procedures are fully customised to you as required by the Care Inspectorate
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

QCS provides a comprehensive set of policies and procedures that enables care homes, care at home and supported living to manage their regulatory obligations.

Whichever care sector is in question, it is essential that up-to-date policies and procedures are used standardise practice.

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Challenge

Creating bespoke policies and procedures to the requirement can present a number of problems for service providers. It is time-consuming; there are lots of variables; there is a need for detailed knowledge in a number of areas. Simply from an expertise perspective, most service providers do not have the capability.

Once created, policies and procedures need to guarantee compliance and require maintenance on an ongoing basis for changes to regulatory legislation, NHS Scotland and Care Inspectorate guidance. Time pressures simply mean that there are not enough hours in the day and the smaller the service provider, the greater the problem.

Solution

QCS Care Policies and Procedures are the foundation for every care organisation to provide a written expression and present a definitive organisational view of how to provide care. QCS Care Policies and Procedures:

  • Provide support mechanisms for holistic clinical, psychological and social care and are based on up to date holistic human rights care philosophy.
  • Minimises risk through standardised repeatable and consistent practice.
  • Supports multi-skilled working, transfer of staff between skill areas and enables staff of all levels of experience to understand any given aspect of care.
  • Fully customisable and editable.
  • Training aid, enabling staff to gain new or refresh existing knowledge easily and prepare for qualification assessment.
  • Forms the Plan of the Plan-Do-Check-Act quality assurance cycle.
  • Audit observed outcomes and allow the specification of any changes required to reach the required outcomes.

Results

QCS Care Policies and Procedures are based on researched best practice and, correctly used, enable legal compliance. This has been confirmed by inspections of large numbers of customers. The system is constantly reviewed and edited by expert contributors to keep in-step with the interpretation of legislation and developing best practice.

  • Critically, the QCS system enables service providers to take control of compliance in the four most difficult areas – Quality Assurance, Care Planning, Health and Saftey and HR.
  • Meets regulatory compliance requirement, ensures best practice and saves time.
  • Typically 1,800 pages, including all the necessary assessment, analysis and record keeping forms.
  • Depending on service type, QCS provides up to 292 individual policy and procedure documents.
  • Provides the basis for a comprehensive approach to Total Quality Management (TQM).

Get a 24 hour free trial of QCS to see how it can support you
with your policies and procedures requirements

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can I employ a 16 year old to work in my care setting who wants to gain experience in the Care Sector?

Hi Sheila,

I employ 12 people who work always on a 2:1 ratio with my disabled son. I have been approached by a staff member who has a 16 year old daughter who wants to gain experience in care work. As she would always be supervised and after training would she be able to assist with bathing and pad changes? This all happens within my adapted home, not a care home setting.

  Dear Nigel,   Thank you for your question.   As you know you do not have to be registered with the Care Quality Commission (CQC) because as is set out in the CQC document,...

Read full answer

Policy Updates

Updated: 19th February 2019

Access to Information Policy and Procedure

Administration Communications Region: | Reference: NIAC01
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
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