Quality Assurance

  • Simple to use online interface for all quality assurance activity
  • Online customisation lets you change fields that are customised to your care service
  • Provides compliance for QA under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) (Amendment) Regulations 2014
  • All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Quality Assurance (QA) is one of the foundations of delivering high quality healthcare services. Included is the QCS Mock Inspection Toolkit, which is a unique innovation that supports the QCS approach of fully integrating Quality Assurance within General Medical Practice.

Benefits of Quality Assurance Management with QCS

  • Dashboard

    Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

  • System Details

    Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

  • Search Function

    It’s easy to find the policy you’re looking for using our Find a Document Box

  • Policy Centre

    Our Policy Centre houses all the policies and procedures included in your Quality Assurance Pack.

  • Custom Upload

    Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

  • Manage Staff

    You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

Benefits of Quality Assurance Management with QCS

  1. Simple to use

    online interface for all quality assurance activity

  2. Fully comprehensive approach

    Up to 200 pages with 48+ easy to follow QA policies and procedures, available in Word and PDF

  3. Upload your own

    documents to supplement the system for an even more comprehensive and personalised QA compliance tool

  4. Easy upgrade path

    from the Quality Assurance Module to the Full Management System

  5. Includes policies supporting management responsibilities

    and Audit Tools for corporate and clinical governance. Management meetings Policies and Procedures

  6. Online customisation

    lets you change fields that are customised to your care service

  7. Weekly update email

    System compliant or not, number of updated & unread documents, recent staff logins PLUS text messages for urgent updates

  8. Provides compliance

    for QA under The Health and Social Care Act 2008

  9. Supports QA

    Meets the CQC Definition of Quality Assurance for on-going compliance

  10. Fully customised documents

    As required by the CQC, documents are specific to your organisation rather than generic

  11. Peace of mind

    Know you are compliant and that we keep you up to date


How long would it take you to create and update over 200 pages of quality assurance guidance?

The QCS GP Quality Assurance Module contains policies and procedures for areas of practice which support the delivery of high quality medical services. This module covers Quality Assurance of Communications, Administration, Human Resources, Patient Involvement, Clinical Governance and elements of Risk Management. The module helps you to achieve a high standard of practice management and assure the high quality care that patients expect. This module also contains tools to measure and audit the quality of care and assess many aspects of Corporate, Human and Clinical Governance in line with CQC standards.

It’s a fact that every medical practice will be periodically inspected by the regulator. However, there is no cause for concern. The QCS GP Quality Assurance Module provides the confidence that comes from thorough preparation. The aim of the Mock Inspection Toolkit is to identify any shortcomings in the services that your practice provides. As with all quality assurance evaluations, it is essential to be unbiased in your assessment and work through the process in full. The Registered Manager should complete Mock Inspections on a regular basis to track progress and identify where improvements may be required. The practical workbooks and suggestions in the QCS Mock Inspection Toolkit enable you to run through practice inspections, gauge your performance level and set yourself goals for improvement.

The QCS GP Quality Assurance Module helps you meet regulatory requirements, prevent CQC interventions and provide the high quality medical care appreciated by patients.

Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

  • Very new to CQC and to date support and…

    Very new to CQC and to date support and advice has been timely and reassuring Dr Mason
  • Although this is new to me

    Although this is new to me. I found Tina who I spoke to on the phone very helpful. She had a relaxed, open and professional manor which put me at ease. Tina spent time explaining what I needed to do,I did not feel it was too daunting once I got going. I will still need some practice, thank you Tina for offering this support where if needed I can contact you again. Jayne
  • Customer Care Experience

    This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard

Pricing Great Discounts available for Groups and Multiple locations – Call us to find out more

Annual Plan Full Payment +VAT Monthly Plan 12 monthly payments +VAT
£1395.00 £116.25

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0333 405 33 33

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