Policies and Procedures for GPs
Quality Assurance (QA) is one of the foundations of delivering high quality healthcare services. Included is the QCS Mock Inspection Toolkit, which is a unique innovation that supports the QCS approach of fully integrating Quality Assurance within General Medical Practice.
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The QCS GP Quality Assurance Module contains policies and procedures for areas of practice which support the delivery of high quality medical services. This module covers Quality Assurance of Communications, Administration, Human Resources, Patient Involvement, Clinical Governance and elements of Risk Management. The module helps you to achieve a high standard of practice management and assure the high quality care that patients expect. This module also contains tools to measure and audit the quality of care and assess many aspects of Corporate, Human and Clinical Governance in line with CQC standards.
It’s a fact that every medical practice will be periodically inspected by the regulator. However, there is no cause for concern. The QCS GP Quality Assurance Module provides the confidence that comes from thorough preparation. The aim of the Mock Inspection Toolkit is to identify any shortcomings in the services that your practice provides. As with all quality assurance evaluations, it is essential to be unbiased in your assessment and work through the process in full. The Registered Manager should complete Mock Inspections on a regular basis to track progress and identify where improvements may be required. The practical workbooks and suggestions in the QCS Mock Inspection Toolkit enable you to run through practice inspections, gauge your performance level and set yourself goals for improvement.
The QCS GP Quality Assurance Module helps you meet regulatory requirements, prevent CQC interventions and provide the high quality medical care appreciated by patients.
Very new to CQC and to date support and…
Very new to CQC and to date support and advice has been timely and reassuring Dr Mason
Although this is new to me
Although this is new to me. I found Tina who I spoke to on the phone very helpful. She had a relaxed, open and professional manor which put me at ease. Tina spent time explaining what I needed to do,I did not feel it was too daunting once I got going. I will still need some practice, thank you Tina for offering this support where if needed I can contact you again. Jayne
Customer Care Experience
This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard
19th November 2018
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