Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

26th November 2019

Adult Support and Protection – Improvement Plan 2019-2022

Susan Donnelly Scottish Mental Health

    Improvement Plan 2019-2022 The Adult Support and Protection (Scotland) Act 2007 is now 12 years old. This laid the foundation for...

26th November 2019

Registration of Support Workers in Care at Home and Housing Support Services – Deadline Approaching

Susan Donnelly Scottish Mental Health

  The Care Inspectorate has registered approximately 1,030 Care at Home services, with another 441* support services in Scotland. This number...

31st October 2019

Robotic Pets for People with Dementia: Are we Barking up the Wrong Tree?

Katie Farrar Occupational Therapist

  I recently read a social care report about the increasing use of robotic technology in health care. The report highlighted...

30th October 2019

Regulatory Returns

Emily Watts Domiciliary Care Policy Lead

  Everywhere we look there is the need for information to be gained from us, a simple trip to the shops...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

I work in a care home and our activities coordinator documents that people have been doing things that they haven’t done. He also documents things in the morning that aren’t happening until the afternoon. Is this legal or should I be reporting it to someone?

Hi Sheila,  I work in a care home and our activities coordinator documents that people have been doing things that they haven’t done. He also documents things in the morning that aren’t happening until the afternoon. Is this legal or should I be reporting it to someone?

 

  Hi Sheila,   Thank you for your question.   Any written record that details care or support provided to service users from staff must be factual and contemporaneous (e.g. written as close to the...

Read full answer

Policy Updates

Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
Updated: 19th February 2019

Hazard Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: NIHS04
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