Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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  • Staff are very helpful and supportive.

    Staff are very helpful and supportive. Stacy
  • Company with great customer service and …

    Company with great customer service and very good product. Riikka
  • As a new customer i am very pleased at …

    As a new customer i am very pleased at how helpful everyone is.. No enquiry is too big or small and i feel that i can ask anything..Helpful and professional. Laverne
  • Excellent team and quality

    Excellent, professional team of people who actually know what they are talking about. From Ross Simpson, to Kate Lockley you get 110% levels of service, after care and did I mention its money well spent? What's the alternative, waste your time with acts/ laws/ regulations and Google? If your time is money, this is for you. For everyone else, feel free to make sense of the CQC website (sarcasm, perhaps?). Keep up the good work! Moe
  • I receive quick and clear responses …

    I receive quick and clear responses whenever I get in touch with QCS. staff are well equipped to answer questions and provide requested information. I am happy with your service and has made my job better. we are a great team. Stacy

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

16th October 2017

Getting Safeguarding Right

Hugh Constant SCIE - Practice Development Manager

Everyone wants to get safeguarding right. It’s vital to an organisation’s reputation, of course, but much more importantly it gets...

12th October 2017

Confidence in the Organisation

Tony Clarke Scottish Care Inspectorate Specialist

I have confidence in the organisation providing my care and support I have been describing each week, one of the five...

12th October 2017

It’s Time to Listen to Service Users

My Life My Choice

Paul Burstow is the new chair of the Social Care Institute for Excellence and a former Liberal Democrat MP.He was...

12th October 2017

World Mental Health Day – Rising Awareness and Sinking Spirits

David Beckingham Mental Health Specialist

 October 10th was World Mental Health Day. The aim was to raise awareness of mental health issues around the world and...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Should a Care Home Send a Person with Dementia to Hospital Unaccompanied?

Should a care home send someone with DoLs (dementia) in place unaccompanied to hospital or should they send a member of staff until family can get there?

 Dear R, I believe that someone living in a care home who has dementia should never be sent to hospital unaccompanied. I know that this can be a real challenge at some...

Read full answer

Policy Updates

Updated: 23rd August 2017

Storage of Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM30
Updated: 23rd August 2017

Overarching Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM03
Updated: 23rd August 2017

Medication Away from Home Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM20
Updated: 22nd August 2017

Covert Medication Policy and Procedure

Medications Management Medications Management Region: | Reference: WCM17
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