Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

09th April 2019

Auditing Matters

Emily Watts Domiciliary Care Policy Lead

  I know as I say the word ‘audit’, managers will be getting that cold sweat of anticipation running over them...

09th April 2019

Technology Related Contract Changes for GP’s from April 2019

Leah Biller General Practice Specialist

  In January this year, the GPC and NHS England unveiled the details of a five year contract for general practice...

09th April 2019

Emotional Needs and Difficult Behaviour in Dementia Care 

Katie Farrar Occupational Therapist

  Behaviours of concern in dementia care are known under many different terms; behaviours that challenge, inappropriate behaviour, problem behaviour, unacceptable behaviour and...

09th April 2019

ATUs and Inpatient Units: What you Need to Know

My Life My Choice

Earlier this month, we had a meeting with Ray James, the National Learning Disability Director for NHS England.   We were talking...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Who should I contact to find out information about accessing care for myself as a person confined to a wheelchair and receiving benefits?

Hi Sheila, who should I contact to find out information about accessing care for myself as a person confined to a wheelchair and receiving benefits?

  Dear C,   Thank you for your question.   There is not a great deal of information in your email but I am going to assume that you are already in contact with your...

Read full answer

Policy Updates

Updated: 19th February 2019

Hazard Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: NIHS04
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
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