Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

01st August 2019

Challenging Mental Ill Health Stigma – Change starts with us!

Susan Donnelly Scottish Mental Health

  Mental ill health can happen to anyone, it doesn’t discriminate and it’s not like a visible illness. The issue of...

30th July 2019

Is the CQC Fit for Purpose in Learning Disability Services?

My Life My Choice

    In our regular guest opinion piece from My Life My Choice, they ask if the CQC is Fit for Purpose....

29th July 2019

Inclusive general practice for LGB patients

Leah Biller General Practice Specialist

Research has shown LGB patients have specific health needs. They experience higher rates of depression, self-harm and suicide than the...

29th July 2019

Gardening: A Purposeful Activity for People with Dementia

Katie Farrar Occupational Therapist

There’s been so much in the news recently about the benefits of purposeful activity for people with dementia. The power...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Do I need to keep daily records of the clients in a day centre and do I need to have personal files for each? 

Hi Sheila,
Do I need to keep daily records of the clients in a day centre and do I need to have personal files for each?

  Dear Karen,   Thank you for your question.   As you know day centres are not subject to regulation by the Care Quality Commission.   If you are starting a new day care centre there are...

Read full answer

Policy Updates

Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
Updated: 19th February 2019

Access to Information Policy and Procedure

Administration Communications Region: | Reference: NIAC01
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