Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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  • Absolutely brilliant system

    Absolutely brilliant system, I honestly don't know how we managed without it very user friendly. There is a policy and procedure for all our needs and more. Audits for everything you could want, We don't have to worry about policy updates they are all done automatically keeping us up to date with all new policy and procedure. I would highly recommend this system. Helen
  • fantastic services and really friendly…

    fantastic services and really friendly people to help when you need it Teresa
  • Assistance complete compliance

    Very helpful Jacqueline
  • I have been with them for a month but…

    I have been with them for a month but they are quite helpful and patient with me. They're quite clear on their instructions and very professional. Sarah
  • I have had an excellent experience…

    I have had an excellent experience working with QCS Ltd so far. My contact has been Kate Lockley and she has been superb in supporting me. Thank you Vickie

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

10th October 2018

WARNING: Incomplete system details could seriously damage your rating!

Quality Compliance Systems (QCS)

  The importance of having fully completed details in your QCS system cannot be underestimated. Incomplete system details could have a...

09th October 2018

The Wanderer

Katie Farrar Occupational Therapist

  Wandering is very common amongst people with dementia and is quite a worry for those concerned with their safety and...

09th October 2018

Walk the Talk: Remembering your well-being in your CQC registered service

Abi Spence Registration and Inspection Specialist

Overload I stood in the aisle of the Supermarket pondering how to add a toaster to my overflowing basket. I had...

09th October 2018

Jimmy’s story: ‘Best Interests’ unpacked

Rachel Griffiths Mental Capacity and Human Rights Specialist

  I’ve come across a situation recently that I want to share with you. This particular situation concerned someone living with...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can you refuse to go to a client if they are physically violent and what are the steps to take?

Hi Sheila, can you refuse to go to a client if they are physically violent? And can you leave the premises?

  Dear M,   Thank you for your question.   It is of course a difficult question to answer.   This is something that you must discuss with the Registered Manager of your service.   The service has an...

Read full answer

Policy Updates

Updated: 25th September 2018

Obtaining Medical Reports Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: WPP06
Updated: 25th September 2018

Water Temperature Policy and Procedure

Maintenance Equipment Region: | Reference: GME04
Updated: 25th September 2018

Quarantine and Barrier Nursing Policy and Procedure

Care Management Care Practice Region: | Reference: WCC47
Updated: 25th September 2018

Health Action Plan Policy and Procedure

Care Planning Risk Assessment & Care Planning Region: | Reference: WCP03
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