Health and Social Care

Health and Social Care

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
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Society and its health and adult social care needs in the 21st century is a complex entity, with individuals requiring services that are tailored towards their specific needs.  The provision of care is no longer a generic one size fits all approach.  In 2008 the Healthcare and Adult Social Care professions were brought together for the first time in England, under the regulatory umbrella of the Care Quality Commission.

It is recognised that at some point we will all be a service users, requiring assistance in a variety of settings that should universally promise the same thing: excellent, person-centred, individualised care that welcomes and understands difference, whether that it is because of specific needs, cultural or ethnic diversity or just compassion and understanding.  As a professional, caring is a vocation, whether you are a GP, Dentist, Care Home Manager, Care Assistant or any other of the multitude of roles which support and ensure the success of this vital industry.

From a regulatory perspective the Care Quality Systems ties together how services as different as GP surgeries and domiciliary care agencies all work towards the same goals of excellence in care.  It doesn’t matter if you provide your care in day settings, to service users with mental health issues, learning difficulties, residential care or in dental practices, the principles behind this vocation is to ensure that those in your care are always treated with the utmost respect, their dignity and choices respected and their care provided world-class.

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Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

30th September 2019

Sleeping on the Job: Should ‘sleep-in’ staff receive National Minimum Wage?

Kaine Davey Napthens LLP - Employment Law Adviser

  In 2018 the Court of Appeal held that ‘sleep-in’ care workers in residential accommodation are not entitled to the National...

30th September 2019

Oral Care Matters

Emily Watts Domiciliary Care Policy Lead

  I’m not fond of having my picture taken, the person holding the camera shouting cheese as everyone gathers round and...

23rd August 2019

Extension of Whistleblowing Protection

Rebekah Lindeman Employment Law Adviser

  The decision taken by the Employment Tribunal in the recent case of Bilsbrough v Berry Marketing Services Ltd could see...

23rd August 2019

Dementia: The Bathing/Showering Challenge

Katie Farrar Occupational Therapist

  Imagine this scenario: You wake up and you’re not quite sure where you are. Your room looks sort of familiar and...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can I employ a 16 year old to work in my care setting who wants to gain experience in the Care Sector?

Hi Sheila,

I employ 12 people who work always on a 2:1 ratio with my disabled son. I have been approached by a staff member who has a 16 year old daughter who wants to gain experience in care work. As she would always be supervised and after training would she be able to assist with bathing and pad changes? This all happens within my adapted home, not a care home setting.

  Dear Nigel,   Thank you for your question.   As you know you do not have to be registered with the Care Quality Commission (CQC) because as is set out in the CQC document,...

Read full answer

Policy Updates

Updated: 19th February 2019

Access to Information Policy and Procedure

Administration Communications Region: | Reference: NIAC01
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
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