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Staff who are properly inducted and trained not only learn new skills to improve productivity, training also ensures that team members reduce mistakes and build confidence, which in turn creates a better working environment. It is important that new staff receive essential training as part of their induction or onboarding, and all staff should have regular mandatory training updates.

As the list of training considered essential for the safe and efficient delivery of services seems to grow every year, you must determine the training your staff need, arrange the training, keep staff training records, and provide regular updates. With mandatory training usually requiring the attendance of annual updates (depending on the job role and organisational requirements), keeping track of the frequency of training required and who requires it can be time-consuming and difficult to manage.

The CQC expects that providers must have sufficient numbers of suitably qualified, competent, skilled and experienced staff to meet the needs of the people using the service at all times. They must ensure that staff have the skills, knowledge and experience to deliver effective care and treatment.

Our easy-to-use, comprehensive training matrix will help you to identify and track these vital training requirements for all your staff. This will help you enable a productive, knowledgeable, and effective team to address the CQC’s expectations.

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    Regulation 17: Good Governance