Key Question and Quality Statement Poster: Responsive

FREE DOWNLOAD NOW

Are you responsive to the needs of the people you care for and support?

Being responsive is one of the key areas you will be assessed against when the CQC rolls out its new single assessment framework later this year. It is also one of the fundamental areas you will be assessed against when the CQC rolls out its new single assessment framework later this year, and one of the most coveted areas that providers want to be rated for as outstanding.

Can you evidence: How your service and team provide person-centre care? That the information you give is accessible and tailored to the individual’s communication needs? How you are responding to, and handling complaints or feedback effectively?

To help you prepare and evidence your approach to this, QCS has created a poster detailing the areas that you will be assessed against, meaning you will be able to clearly demonstrate how you deliver high quality responsive care and support to service users.

You will also be able to ensure that you and your team understand the new quality statements and how they are embedded in the culture of your service provision.

    Where should we send your Poster?

    I agree with the Terms & Conditions. Read more