Key Question and Quality Statement Poster: Well-led

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Are you prepared for the roll out of CQC’s new single assessment framework?

With the new framework launching in 2023, all health and social care providers need to get ready to meet the requirements of the new approach. To help you, we’ve created a series of posters giving you a clear breakdown of all the 5 key questions – safe, well-led, effective, caring, and responsive, and the new quality statements, which describe what good care looks like within the CQC’s new single assessment framework.

The CQC defines a Well-Led provider as one where “there is an inclusive and positive culture of continuous learning and improvement. This is based on meeting the needs of people who use services and wider communities, and all leaders and staff share this. Leaders proactively support staff and collaborate with partners to deliver care that is safe, integrated, person-centred and sustainable, and to reduce inequalities. There are effective governance and management systems. Information about risks, performance and outcomes is used effectively to improve care.”

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