Compliance management system designed for care homes offering support to those with learning disabilities

The QCS Learning Disability Management System is especially written for the specific purpose of enabling care homes offering services for those with learning disabilities to provide high quality support that minimises risk and supports Quality Assurance.

Amongst the problems of supporting those with learning disabilities is the need to manage risk factors; the most prominent of these are preventing abuse and the need to control support; there is also a strong emphasis on normalising living. It is beyond the capability of most small to medium sized learning disability support providers to meet CQC’s compliance requirement with a process of creating learning disability policies and procedures by using internal resources.

How can QCS help?

QCS ensures learning disability standards meet the CQC’s compliance requirement by providing a complete set of online and printed resources to govern how support is delivered. The system provides all the necessary assessment and reporting forms, which are designed to facilitate analysis for the purposes of QA, a CQC compliance requirement.

The care model is based around the objective of supporting the Service User with a community rather than a medicalised mode and the system utilises the Service User’s Life History as the basis for support.

The system contents are expert-written guidelines. These are developed and maintained by those that are expert practitioners and not just those whose experience is theoretical. The policies and procedures are written in plain English, making them easy to understand. The record keeping and recording formats are totally focused on delivering against compliance objectives.

Key documents within the supported care home system include:

• Care plans
• Service user and staff handbooks
• Forms for:
  • Risk assessments
  • Managing health and safety
  • Medications

Importantly the system is a platform for shaping the culture of organisations supporting those with learning disability. The emphasis is on promoting key attributes that are expected from providers of learning disability support such as empowerment, whistle-blowing and Service User focus.