Filter Posts:
Numbers or Skill Mix?
January 30, 2014
What are the risks of a cut back on skilled manpower? Recent reports suggest more scrutiny is needed of social care services’ staffing ratios, but is it all about numbers?…
Read more
Roll up, Roll up for Holiday
January 29, 2014
The law.. ..requires you to provide each employee with 5.6 weeks holiday a year but what happens when an employee works irregular hours and, especially, irregular weeks? The simple solution..…
Read more
GDC – Who is Whiter than White?
January 29, 2014
It was recently announced that The General Dental Council (GDC) has successfully prosecuted another non-registrant for unlawfully practising dentistry, namely tooth whitening. On 20 December 2013 Hayley Wilding was found…
Read more
Don’t Make (Call Time) Promises You Can’t Keep!
January 24, 2014
When I hear that ‘Homecare agency 101’ has told people they guarantee call times I have to wonder why on earth they would make such promises. Because what I don’t…
Read more
Are You Including Buffaloberries On Your Menu For 2014?
January 24, 2014
Following in the popularity of the goji and acai berry, recent media reports are hailing the latest super berry on the block, the buffaloberry. It may then be timely to…
Read more
Is this the end of QOF?
January 24, 2014
A radical agreement In a Pulse article last week some GPs in the South West of England were told to stop doing Quality & Outcomes Framework (QOF) and focus on…
Read more
Investigate, Investigate, Investigate
January 24, 2014
In line with ACAS guidelines, your QCS disciplinary procedure states that: “No disciplinary action will be taken against an employee until the case has been fully investigated.” Then there is…
Read more
Riding Out the Storm – Getting the Best from Your Team
January 24, 2014
Make sure you recognise, utilise and embrace the diversity of your individual staff; it will help you pull a successful team together. Back in 1965, Bruce Tuckman identified the four…
Read more