Archive

The CQC has released a report into the performance of Calderstones NHS trust, at an inpatient facility for people with a learning disability. It revealed shortcomings in the care provided.…

There was news in our office this week that failed to surprise me. After a four month long recruitment process, a brand new worker started his shadowing in the community.…

Last week we heard the sad news that the beautiful, self-effacing and gracious Lynda Bellingham had passed away after a yearlong battle with colon cancer. In her final interview given…

In my job I like to keep people happy. I like to have satisfied customers. But I am realistic enough to know that you can’t keep everyone happy all of…

I managed to escape the office for a couple of hours this week to chair a service users’ forum. The last time I visited the scheme felt like a couple…

Tough decisions I have found myself on many occasions struggling to make the right decision when carers have done something they shouldn’t have. I would say I’m a reasonable person.…

I spoke with a colleague this week who manages another branch. She sounded positively down in the dumps which was totally out of character for her. I asked if she…

This is the reporting of wrongdoing at work. In the context of care services, this can include abuse or mistreatment of vulnerable people who are receiving care and support. Care…