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Case Studies

Many of our clients choose to go ‘on the record’, telling the story of why they selected QCS to solve their problems and how it has helped them to take control of compliance.

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

12th March 2019

Medical Suspension of an Employee

Napthens LLP Employment Law Specialists

What is medical suspension? Medical suspension is a period during which an employee is suspended from work on full pay whilst...

12th March 2019

The Value of Routines in Dementia Care

Katie Farrar Occupational Therapist

Routines are things that happen regularly, often daily such as washing, dressing, eating, reading the newspaper and going for a...

12th March 2019

Useful Guidance on Relationships, Sexuality & Mental Capacity

Rachel Griffiths Mental Capacity and Human Rights Specialist

  CQC has brought out new guidance for inspectors and providers of adult social care. The guidelines are a useful introduction...

12th March 2019

The Good Work Plan & Policy Updates

Chris King Employment Law Specialist

Following on from our recent post on the recommendations of the Taylor Review and the Good Work Plan blog, there...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Do I need to complete the Care Certificate if I already hold an NVQ3 in Health and Social Care?

Hi Sheila, I currently hold an NVQ 3 in health and social care and have been a health care assistant for thirteen years working in a number of fields. I have started a new job and am now in my sixth month and they have informed me that I need to attend the care certificate course, this does not seem to be right?

  Dear K,   Thank you for your question.   The Care Certificate is intended to be delivered at the beginning of a first job in care.   This is what Skills for Care says on their...

Read full answer

Policy Updates

Updated: 19th February 2019

Hazard Reporting Policy and Procedure

Health and Safety Health & Safety Region: | Reference: NIHS04
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
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