trustpilot Reviews 520 • Excellent

The UK’s Leading Bespoke Policies, Procedures and Management Toolkits for the Care Sector

Try our Care Management System to:

  • Comply with regulatory standards
  • Get help preparing for inspections
  • Ensure documents are compliant

Try It Now

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.
  • Save Time - How long would it take you to create and update 2300+ pages of guidance?
  • All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.


Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

30th September 2019

Sleeping on the Job: Should ‘sleep-in’ staff receive National Minimum Wage?

Kaine Davey Napthens LLP - Employment Law Adviser

  In 2018 the Court of Appeal held that ‘sleep-in’ care workers in residential accommodation are not entitled to the National...

30th September 2019

Oral Care Matters

Emily Watts Domiciliary Care Policy Lead

  I’m not fond of having my picture taken, the person holding the camera shouting cheese as everyone gathers round and...

23rd August 2019

Extension of Whistleblowing Protection

Rebekah Lindeman Employment Law Adviser

  The decision taken by the Employment Tribunal in the recent case of Bilsbrough v Berry Marketing Services Ltd could see...

23rd August 2019

Dementia: The Bathing/Showering Challenge

Katie Farrar Occupational Therapist

  Imagine this scenario: You wake up and you’re not quite sure where you are. Your room looks sort of familiar and...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can I employ a 16 year old to work in my care setting who wants to gain experience in the Care Sector?

Hi Sheila,

I employ 12 people who work always on a 2:1 ratio with my disabled son. I have been approached by a staff member who has a 16 year old daughter who wants to gain experience in care work. As she would always be supervised and after training would she be able to assist with bathing and pad changes? This all happens within my adapted home, not a care home setting.

  Dear Nigel,   Thank you for your question.   As you know you do not have to be registered with the Care Quality Commission (CQC) because as is set out in the CQC document,...

Read full answer

Policy Updates

Updated: 19th February 2019

Access to Information Policy and Procedure

Administration Communications Region: | Reference: NIAC01
Updated: 19th February 2019

Illegal Drug Misuse in the Service User’s Home Policy and Procedure

Care Management Care Practice Region: | Reference: NICC104
Updated: 19th February 2019

Consumption of Alcohol Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR43
Updated: 19th February 2019

Distribution of Safety Alert Broadcasts, Rapid Response Reporting and Safety Notices Policy and Procedure

Administration Business Operations Region: | Reference: NIAB32
Join over 53,000+ users already using the QCS Management System!
Start Free Trial
Scroll for more Back to Top
Start FREE Trial Click here