Ask the Care Specialists

Welcome to our 'Ask the Care Specialists', your one-stop portal for social care-related questions. Our team of specialists will try to answer as many of your Social Care questions as possible.

Should there be any restrictions regards visitors to care homes using the visitor’s toilet?

Should there be any restrictions still in place as regards visitors to care homes using the visitor’s toilet, particularly when COVID-19 rules are more relaxed?

Without knowing further information on the particular services current COVID-19 Status or restrictions they may have been asked to implement or indeed felt that they have needed to implement to control an outbreak it would not be fair of me to comment further.

What I can say is the Infection and Prevention Control Guidance below may be able to give you some insight into what to expect during a visit. The best advice I can give is that you arrange to speak to the registered manager who will be able to provide you with the rationale behind any local decision made. If you are still not satisfied at that response they will be able to advise you of their formal complaints process.

You may also find this useful to read:

Barry Price

Specialist in Adults with Learning Disabilities and Complex Needs

What would you like to ask our Specialists?

Have you got a social care question that you just can't find the answer to? Our team of sector specialists is here to provide you with easy-to-understand top tips on a wide range of topics, from dementia, mental health to employment law or every day operational queries to help you deliver outstanding care.

We try to answer as many of your questions as possible. We give priority to frequently asked questions and questions regarding current events and trends. To learn more about the team visit:

Please note that our specialists cannot offer answers to matters requiring legal advice. Please do have a look at our website at other answers provided by our experts and in our Expert Insights section There is a wealth of information here freely accessible that could help you.

Important note: We are not in any way affiliated or connected to the Care Quality Commission, Care Inspectorate Scotland, or Care Inspectorate Wales. If your query relates to someone who is at risk of harm or in danger, you must follow your local safeguarding procedures. It is important that you speak to your regulator who will provide you with the best guidance and support.

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