Care Home CQC Compliance & Quality Policies

A Compliance Management System Designed for Care Homes

Care Home CQC Compliance Policies Procedures

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Fully Customised to your care home as required by the CQC
  • Save Time – How long would it take you to create and update 1740+ pages of Care Home care plan management guidance?

CQC Compliant Policies & Procedures for Care Homes

The QCS Care Home Management System enables providers of care home services to exert strong management control over every aspect of providing high quality and consistent care.

The problems of providing good services are well understood; this should mean they are easily rectified by using the CQC compliance framework. However, developing and implementing the necessary policies and procedures is not only time consuming, the expertise required puts it beyond the realistic capability of most small to mid-sized care homes.

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How can QCS help?

Our care home management system provides care home policies and procedures and is totally comprehensive in meeting the CQC compliance needs. The system enables care homes to take control of HR, an area which is generally recognised as being highly problematical. Not only does the system provide a strong process for recruiting and retaining staff, it has a significant role to play in maintaining the continual personal development (CPD) of staff by disseminating, informing, updating, compliant and best practice.

The core of the system is a comprehensive set of care home policies and procedures written and maintained by experts. Delivered as an online set of resources, it is mirrored with a printed set of ring bound manuals. This puts compliant practice for care home staff as well as good management practice for supervisory grades at their fingertips, available 24/7.

A combination of an open access approach and comprehensive recording formats enable consistency. Record keeping is highly structured; this promotes full awareness and the recording process is designed to generate data for the purposes of Quality Assurance assessments.

Key documents within the supported care home system include:

  • Care plans
  • Service user and staff handbooks
  • Forms for:
    • Risk assessments
    • Managing health and safety
    • Medications

In line with contemporary best practice, the system promotes a supportive and empowering culture.  One key benefit is enabling staff to maintain competence, which ultimately drives confidence and good morale, a key factor in delivering high quality service and maintaining care home standards.

over 48,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Always very helpful

    Always very helpful, able to go the extra mile to assist with individual concerns. Helpline staff can signpost you to the best person for your query and follow up is very professional Ginny
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    New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy
  • Customer Care Experience

    This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard
  • i found it very helpful and the lady…

    i found it very helpful and the lady was very patient and explained everything Claire
  • I have received my official letter of…

    I have received my official letter of Registration from the CQC today. I could not have done any of this without the beautiful TINA HALL. She made me feel like I was the only person that she was helping which I know is far from true! She never tired from my 'daft' questions when I was having 'blonde' moments. She reassured me and gave me confidence when I was ready to throw in the towel! Tina was patient, extremely helpful… Emma Howarth - Able Care Huddersfield

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

19th November 2018

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Workplace Sickness

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  Workplace sickness will inevitably have an impact on the business as well as placing a strain on other employees. Encouragingly,...

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Leah Cooke Nursing and Residential Care Specialist

  I have in my kitchen a large box, a box that sits high at the far end of a tall...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can a DOLs be applied for someone who is in long term respite in a residential care home?

Hi Sheila, can a DOLs be applied for if someone is in long term respite in a residential care home ? On paper their home address is with family therefore different from the care home, however they have been receiving respite care full time for over a year. The Local Authority are continuing to fund on respite basis rather than permanent address.

  Dear A,   Thank you for your question.   DOLs applies as much to respite care as it does permanent care, if I were in your position and the service user in your opinion...

Read full answer

Policy Updates

Updated: 26th November 2018

Moving and Handling Policy and Procedure

Care Management Care Practice Region: | Reference: NICC79
Updated: 26th November 2018

Business Mobile Phone Use Policy and Procedure

Administration Communications Region: | Reference: NIAC19
Updated: 26th November 2018

Volunteers Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR26
Updated: 26th November 2018

Disabled Workers Policy and Procedure

Human Resources Equality & Disability Region: | Reference: NIPE06
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