Revolutionising Care in Scottish Care Homes

AB02 – Business Continuity Policy and Procedure

AB05 – Business Plan Policy and Procedure

AB41 – Policy Management Policy and Procedure

SAB02 – Business Continuity Policy and Procedure

SAB03 – Business Expenses Policy and Procedure

SAB04 – Gifts, Donations, Wills and Bequests From Service Users Policy and Procedure

SAB05 – Business Plan Policy and Procedure

SAB07 – Computer, Email and Internet Usage Policy and Procedure

SAB08 – Financial Administration Policy and Procedure

SAB10 – Record Keeping Policy and Procedure

AR08 – Service User Contract Policy and Procedure

AR21 – Statement of Purpose Policy and Procedure

AR38 – Duty of Candour Policy and Procedure

AR41 – Fit and Proper Person – Directors (CQC) Policy and Procedure

AR66 – CQC Registered Manager Application and Interview Policy and Procedure

AR69 – New Provider Registration Guidance Policy and Procedure

SAR01 – Child Protection Policy and Procedure

SAR04 – Missing Client Policy and Procedure

SAR05 – Photographs Policy and Procedure

SAR08 – Service User Contract

SAC02 – Department Communication Policy and Procedure

SAC03 – Communication Policy and Procedure

SAC10 – Monitoring of Business Communications Policy and Procedure

SAC11 – Registration Authority Notification Policy and Procedure

SAC12 – Monitoring of Business Performance Policy and Procedure

SAC18 – Mobile Phone and Portable Device Use Policy and Procedure

SAC20 – Emergency Communication Policy and Procedure

SAC23 – Media Handling Policy and Procedure

SAF02 – Purchasing Policy and Procedure

SAF03 – Receipt of Delivered Goods Policy and Procedure

SAF05 – Service User’s Finances Policy and Procedure

CA101 – One Page Profile

CA202 – Pre-Admission Assessment

CD100 – Care and Support Plan Content Guide

CD103 – Visiting Professional Record

CD201 – Daily Progress and Evaluation Record

CP11 – Person-Centred Care and Support Planning Policy and Procedure

CR200 – Activity Risk Management

CR204 – Financial Risk Management

CS100 – Individual Care and Support Plan – Example

CC18 – Infection Control Policy and Procedure

SCC01 – Supporting Personal Care Policy and Procedure

SCC04 – Changes in Health State Policy and Procedure

SCC05 – Clinical Procedures Policy and Procedure

SCC06 – Body Temperature Policy and Procedure

SCC08 – Promoting Independence with Continence Policy and Procedure

SCC09 – Daily Communication Meetings Policy and Procedure

SCC103 – Management of Syringe Drivers Policy and Procedure

SCC105 – Epilepsy Policy and Procedure

SCC106 – Positive Behaviour Support including Complex Behaviour Policy and Procedure

CR22 – Consent to Care, Support and Treatment Policy and Procedure

CR29 – Equality and Human Rights Policy and Procedure

SAR30 – Hate Crime Policy and Procedure

SCR01 – Access to NHS Services Policy and Procedure

SCR02 – Advocacy Policy and Procedure

SCR04 – Adult Support and Protection Policy and Procedure

SCR05 – Choice of Carer Gender Policy and Procedure

SCR06 – Dignity, Respect and Choice Policy and Procedure

SCR07 – Data Protection and Confidentiality Policy and Procedure

SCR08 – Consent to Care and Treatment Policy and Procedure

SCP02 – Discharge Pack Policy and Procedure

SCP03 – Health and Action Plan Policy and Procedure

SCP06 – Rehabilitation Policy and Procedure

SCP11 – Service User Personal Planning Policy and Procedure

SCP13 – Supporting Safe Travel and Mobility Policy and Procedure

SCP16 – Wound Care Management Policy and Procedure

SCP22 – Cooperating with Other Providers Policy and Procedure

SCP34 – Smoking Policy and Procedure

CM06 – Ordering and Receipt of Medication Policy and Procedure

CM07 – Storage of Medication Policy and Procedure

CM08 – Safe Disposal of Medication Policy and Procedure

CM09 – Controlled Drugs Policy and Procedure

CM11 – Administration of Medicines Policy and Procedure

CM13 – Homely Remedies and Self Care Policy and Procedure

CM16 – Auditing and Monitoring of Medication Policy and Procedure

CM20 – Medication Away from Home Policy and Procedure

CN08 – Safe Disposal of Medication Policy and Procedure

CN09 – Controlled Drugs Policy and Procedure

DMCA01 – Mental Capacity Assessment Example – Addressing Risks of Falling

DMCA02 – Mental Capacity Assessment Example – Intimate Relationship

DMCA03 – Mental Capacity Assessment Example – Taking Medication

DMCA04 – Mental Capacity Assessment Example – Unsafe Leaving

DPPG00 – Staff Practice Competency Reflection Tool and User Guide

DPPG01 – Purposeful Practice and Person-Centred Care Guide – Continence Care

DPPG02 – Purposeful Practice and Person-Centred Care Guide – Engaging in Activities

DPPG03 – Purposeful Practice and Person-Centred Care Guide – Getting Dressed

DPPG04 – Purposeful Practice and Person-Centred Care Guide – Having a Wash

DPPG05 – Purposeful Practice and Person-Centred Care Guide – Oral Hygiene

DPPG06 – Purposeful Practice and Person-Centred Care Guide – Supporting Dining

DPPG07 – Purposeful Practice and Person-Centred Care Guide – Supporting Drinking

DPPG08 – Purposeful Practice and Person-Centred Care Guide – Using Mobility Aids

DPPG09 – Purposeful Practice and Person-Centred Care Guide – Walking About

DPPG10 – Purposeful Practice and Person-Centred Care Guide Walking About – Scotland

GDPR01 – Overarching UK GDPR Policy and Procedure

GDPR02 – Appointing a Data Protection Officer Policy and Procedure

GDPR03 – Data Security and Data Retention Policy and Procedure

GDPR05 – Subject Access Requests Policy and Procedure

GDPR06 – Breach Notification Policy and Procedure

GDPR07 – Data Protection Impact Assessment (DPIA) Policy and Procedure

GDPR08 – Website Privacy and Cookies Policy and Procedure

GDPR09 – External and Employee Privacy Policy and Procedure

GDPR15 – Legitimate Interests Assessment Policy and Procedure

GDPR16 – Clear Desk Policy and Procedure

GDPRF02 – Appointment of a Data Protection Officer

GDPRF03 – Template Subject Access Request Letter

GDPRF04 – Cookies Example Policy Statement

GDPRF05 – Template Privacy Policy – Employees

GDPRF06 – Template Privacy Policy – External

GDPRF07 – Breach Notification Process Map

GDPRF08 – Website Privacy Statement

GDPRF09 – Consent Authorisation Form – Person with Capacity

GDPRF10 – Consent Authorisation Form – Person Lacking Capacity

GDPRF11 – Subject Access Request

HR01 – Health and Safety Policy and Procedure

SCC86 – Clinical Waste Disposal Policy and Procedure

SCP30 – Personal Emergency Evacuation Plan (PEEP) Policy and Procedure

SHR01 – Health and Safety Policy and Procedure

SHR03 – Risk Assessment Policy and Procedure

SHR05 – Door Access Restrictions Policy and Procedure

SQQ06 – Management and Prevention of Violence at Work Policy and Procedure

HS09 – Display Screen Equipment Policy and Procedure

HS37 – Working at Height Policy and Procedure

HS38 – Risk Management Policy and Procedure

PM12 – Lone Working Policy and Procedure

PM21 – Transport Policy and Procedure

SCC02 – Blood and Body Fluid Spillages Policy and Procedure

SCC23 – Sharps and Needlestick Policy and Procedure

SHS01 – Accident and Incident Reporting Policy and Procedure

SHS02 – Environmental Policy and Procedure

SHS03 – Flooding Policy and Procedure

MR04 – Fire Safety Policy and Procedure

SKH02 – Catering Hazard Analysis (HACCP) Policy and Procedure

SMB03 – Maintenance Policy and Procedure

SMB04 – Room Temperature Control Policy and Procedure

SMB05 – Security Policy and Procedure

SMB06 – Visiting Contractors Policy and Procedure

SMB07 – Window Security Policy and Procedure

SME02 – Legionella Policy and Procedure

SME03 – Lifts and Hoists Policy and Procedure

SME05 – Service Equipment Maintenance Policy and Procedure

SME09 – Asbestos Policy and Procedure

MM01 – Encouraging staff development, the right way

MM06 – Agency Staff Profile Form

MM07 – Overseas Staff Checklist

MM08 – Employers warned to write with caution when drafting reports for a grievance

MM11 – How to avoid Twitter’s approach to making changes in the workplace

MM12 – Supporting employees through pregnancy loss

MM13 – Top Ten Appraisal Tips for Social Care Managers

MM14 – Difficult Conversations Series What to do when a staff member is repeatedly late

MM16 – Difficult Conversations How to respond if an employee asks for a pay rise

MM17 – Difficult Conversations Series How to tackle an employee’s inappropriate behaviour in the workplace

MM02 – How to help staff who are feeling the impact of rising energy costs

MM05 – Employee Welfare Check Form for Staff who are Parents or Guardians

PA05 – Paternity Leave Policy and Procedure

PA09 – Unable To Attend Workplace Policy and Procedure

PA13 – Compassionate Leave Policy and Procedure

PA16 – Carer’s Leave Policy and Procedure

PA18 – Neonatal Care Leave and Pay Policy and Procedure

PM19 – Menopause Policy and Procedure

SPA01 – Adoption Policy and Procedure

SPA02 – Annual Holiday Policy and Procedure

SPA04 – Maternity Leave Policy and Procedure

SPA07 – Sickness Absence Policy and Procedure

PA17 – Counter Fraud Policy and Procedure

PM04 – Redundancy Policy and Procedure

PM05 – Retirement Policy and Procedure

SPM02 – Staff Mental Health and Monitoring Stress in the Workplace Policy and Procedure’

SPM07 – Smoking at Work Policy and Procedure

SPM08 – Safer Staffing Policy and Procedure

SPM09 – Staff Rota Policy and Procedure

SPM11 – Raising Concerns, Speaking Up and Whistleblowing Policy and Procedure

SPM13 – Working Time Regulations Policy and Procedure

SPM14 – Disclosure Scotland Code of Practice Policy and Procedure

PE02 – Flexible Working Policy and Procedure

PE03 – Equality and Diversity Policy and Procedure

PE08 – Gender Pay Reporting Policy and Procedure

PE09 – Transgender Policy and Procedure

SAB18 – Anti-Bribery Policy and Procedure

SPE01 – Harassment Policy and Procedure

SPE03 – Equality and Diversity Policy and Procedure

SPE05 – Anti-Bullying Policy and Procedure

SPE07 – Modern Slavery and Human Trafficking Policy and Procedure

SPE11 – Staff Domestic Abuse Policy and Procedure

PJ46 – Job Description Guidance

PP02 – Alcohol and Drugs Policy and Procedure

PP12 – Supervision Policy and Procedure

PR22 – Director or Trustee’s Development Appraisal Policy and Procedure

SPP01 – Absenteeism Policy and Procedure

SPP03 – Discipline Policy and Procedure

SPP04 – Grievances Policy and Procedure

SPP05 – Moonlighting Policy and Procedure

SPP06 – Obtaining Medical Reports Policy and Procedure

SPP07 – Capability Policy and Procedure

SPP08 – Supervision Policy and Procedure

PR04 – DBS/Disclosure Policy and Procedure

PR16 – Right to Work Checks Policy and Procedure

SPR01 – Development Appraisal Policy and Procedure

SPR03 – SSSC Code of Practice for Workers and Employers Policy and Procedure

SPR07 – Induction and Onboarding Policy and Procedure

SPR12 – Recruitment Policy and Procedure

SPR18 – Employment of Young Persons Policy and Procedure

SPR20 – Apprenticeship Agreement Policy and Procedure

SPR21 – Registration of Scottish Social Care Workers Policy and Procedure

SPR22 – Director or Trustee’s Development Appraisal Policy and Procedure

SPC01 – Agency Staff Policy and Procedure

SPC02 – Casual Bank Workers Policy and Procedure

SPC06 – Appearance Policy and Procedure

SPC07 – Staff Handbook

SPC09 – Minimum Wage Policy and Procedure

SPC10 – Notice Periods Policy and Procedure

SPC11 – Part-Time Employees Policy and Procedure

SPC12 – Staff Loans and Advances Policy and Procedure

SPC13 – Staff Contracts Policy and Procedure

SPC14 – Fixed-Term Workers Policy and Procedure

SPM24 – Death in Service Policy and Procedure

SPM34 – Staff Wellbeing Policy and Procedure

QQ00 – Quality Audit Guidance

QQ101 – Subject Access Requests Audit

QQ103 – Safety Alerts Audit

QQ104 – Clinical Waste Audit

QQ23 – Accident and Incidents Audit

QQ25 – Dignity Audit

QQ26 – Dignity Audit – Staff Observation

QQ28 – Fire Safety Audit – Staff

QQ30 – First Aid Audit – Staff

QQ42 – PPE Audit

QQ10 – Quality and Quality Assurance Policy and Procedure

QQ107 – Closed Cultures Policy and Procedure

SQQ02 – Auditing Policy and Procedure

SQQ03 – Complaints, Suggestions and Compliments Policy and Procedure

SQQ07 – Management Meetings Policy and Procedure

SQQ11 – Quality Meetings Policy and Procedure

SQQ13 – Quality and Quality Assurance Policy and Procedure

REGC30 – Good Governance Policy and Procedure

SQA01 – Administration Management Policy and Procedure

SQA05 – General Management Protocol Policy and Procedure

SQA11 – Corporate Social Responsibility and Environmental Sustainability Policy and Procedure

SQC30 – Good Governance Policy and Procedure

SQC03 – Care Communication and Information Policy and Procedure

SQC07 – Key Worker Policy and Procedure

SQC11 – Named Nurse Policy and Procedure

SQC22 – Clinical Governance Policy and Procedure

SQH03 – Housekeeping Management Policy and Procedure

SQM02 – Maintenance Management Policy and Procedure

REGC12 – Complaints, Suggestions and Compliments Policy and Procedure

REGC14 – Recruitment Policy and Procedure

REGCN16 – Deprivation of Liberty Safeguards (DoLS) Policy and Procedure

REGS11 – Safeguarding Adults Policy and Procedure

REGS15 – Mental Capacity Act (MCA) 2005 Policy and Procedure

SCA102 – Pre-Admission Assessment

SCA13 – Pre-Admission and Admission Policy and Procedure

SCA17 – Hospital Admission and Discharge Policy and Procedure

SCP24 – Advance Directives Policy and Procedure

SCD102 – Enquiry Form

SCD103 – Family and Advocate Communication Record

SCD104 – Monthly Care Review and Evaluation Record

SCD105 – Social Life Story

SCR102 – Complex Behaviour Risk Management

SCG101 – Timeline for Assessment, Care Planning and Review

SCG102 – QCS Care Planning and Assessment Guidelines

SCG103 – Care Planning Quick Document Finder

SCP100 – Individual Care and Support Plan

SLSP10 – My Health Action Plan

SCR70 – Anticipatory Care Planning Policy and Procedure

SKC02 – Overarching Catering Policy and Procedure

SKC04 – Catering Uniforms Policy and Procedure

SKC07 – Menu Choice Policy and Procedure

SKC08 – Supply of Service User’s Own Food Policy and Procedure

SKC10 – Food Allergens Policy and Procedure

SKH04 – Food Safety and Hygiene Policy and Procedure

SMB01 – Accommodation Standards Policy and Procedure

SME04 – Room Call Policy and Procedure

SMR07 – CCTV and Use of Hidden Cameras Policy and Procedure

SSC05 – Housekeeping Policy and Procedure

SSL03 – Laundry Policy and Procedure

SMI00 – Overarching Mock Inspection Policy and Procedure

SMI01 – Mock Inspection – Key Question 1 – Support and Wellbeing

SMI02 – Mock Inspection – Key Question 2 – Leadership

SMI03 – Mock Inspection – Key Question 3 – Staff Team

SMI04 – Mock Inspection – Key Question 4 – Setting

SMI05 – Mock Inspection – Key Question 5 – Planned Care and Support

SRI01 – Guidance on Registering a Care Service

SRI02 – How to Register a Care Service Policy and Procedure

SRI03 – Financial Viability Guidance

SRI04 – Registration Fees Policy and Procedure

SRI05 – Care Service Inspections General

SSP01 – Health and Social Care Standards Policy and Procedure

SSQ01 – Overarching Surveys Policy and Procedure

SSQ03 – Residents Survey

SSQ04 – Friends, Relatives and Advocates Survey

SSQ05 – Staff Survey

SSQ06 – Visiting Professionals Survey