Care Planning

Keep care planning in-step with the CQC’s requirement for positive service user experiences

Care Planning

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

Care planning with QCS ensures you have the right tools to create comprehensive care plans personalised to the individual needs of each service user. The CQC’s requirements for care planning are intended to ensure high quality care is consistently delivered.

For service providers the essential demand from the CQC for achieving compliance is to ensure that care is service user-centric. QCS Care Planning shapes positive care outcomes by providing the resources to enable those carrying out care assessments to create a total specification for the service user experience.

Challenge

The challenge of providing care quality of a consistently high standard that meets the specific needs of each service user tends to be problematical. With the need to cover every aspect of the Service User’s life within the care setting, care planning is highly complex. As a result, even the most experienced care workers find it difficult to structure their approach to care planning so that nothing is missed out.

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Solution

QCS Care Planning is a development of the Roper-Logan-Tierney model of community care, providing the basis for the comprehensive support of all aspects of the Service User’s life. This avoids the pitfalls of using hospital style care plans which are not suited to care home settings because they fail to provide appropriate support.

With QCS the care planning cycle is a process which adopts the industry standard methodology for providing care.

  • Assessment
  • Documentation
  • Development
  • Choose
  • Plan
  • Record
  • Review (looping back to Assessment to complete the Cycle)

The QCS Care Planning cycle interweaves the PDCA (Plan-Do-Check-Act) approach and supports compliance by documenting consent and collecting evidence of service user consultation and choice.

Results

Care planning is central to adult social care and QCS enables every care organisation to achieve care planning proficiency. It provides a framework for care workers with differing levels of skill and experience to carry out high quality care planning.

  • Meets the CQC compliance requirement, ensures best practice and saves time
  • 116 pages of comprehensive guidance contained in 2 Care Plan Packs
  • Care Management section of the system contains 74 separate policies, procedures and forms, 18 of which are specifically related to the care planning process

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

What is the new process for completing the Provider Information Return (PIR)?

After the webinar we did in March I answered several questions on the PIR and since then we have received further information from CQC which I set out below.

  From April 2018 providers will start receiving email requests to complete their Provider Information Return (PIR) using the new online system, which is currently being tested by over 300 volunteers.   What...

Read full answer

Policy Updates

Updated: 09th April 2018

Part-Time Employees Policy and Procedure

Human Resources Contract of Employment Region: | Reference: DPC09
Updated: 09th April 2018

Part-Time Employees Policy and Procedure

Human Resources Contract of Employment Region: | Reference: GPC09
Updated: 09th April 2018

Part-Time Employee Policy and Procedure

Human Resources Contract of Employment Region: | Reference: WPC11
Updated: 05th April 2018

Employment of Non UK Citizens Policy and Procedure

Human Resources Absence, Holidays and Sickness Region: | Reference: SPR16
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