Care planning with QCS ensures you have the right tools to create comprehensive care plans personalised to the individual needs of each service user. The CQC’s requirements for care planning are intended to ensure high quality care is consistently delivered.

For service providers the essential demand from the CQC for achieving compliance is to ensure that care is service user-centric. QCS Care Planning shapes positive care outcomes by providing the resources to enable those carrying out care assessments to create a total specification for the service user experience.

Challenge

The challenge of providing care quality of a consistently high standard that meets the specific needs of each service user tends to be problematical. With the need to cover every aspect of the Service User’s life within the care setting, care planning is highly complex. As a result, even the most experienced care workers find it difficult to structure their approach to care planning so that nothing is missed out.

Solution

QCS Care Planning is a development of the Roper-Logan-Tierney model of community care, providing the basis for the comprehensive support of all aspects of the Service User’s life. This avoids the pitfalls of using hospital style care plans which are not suited to care home settings because they fail to provide appropriate support.

With QCS the care planning cycle is a process which adopts the industry standard methodology for providing care.

• Assessment
• Documentation
• Development
• Choose
• Plan
• Record
• Review (looping back to Assessment to complete the Cycle)

The QCS Care Planning cycle interweaves the PDCA (Plan-Do-Check-Act) approach and supports compliance by documenting consent and collecting evidence of service user consultation and choice.

Results

Care planning is central to adult social care and QCS enables every care organisation to achieve care planning proficiency. It provides a framework for care workers with differing levels of skill and experience to carry out high quality care planning.

• Meets the CQC compliance requirement, ensures best practice and saves time
• 116 pages of comprehensive guidance contained in 2 Care Plan Packs
• Care Management section of the system contains 74 separate policies, procedures and forms, 18 of which are specifically related to the care planning process