Care Planning

Keep care planning in-step with the CQC’s requirement for positive service user experiences

Care Planning

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

Care planning with QCS ensures you have the right tools to create comprehensive care plans personalised to the individual needs of each service user. The CQC’s requirements for care planning are intended to ensure high quality care is consistently delivered.

For service providers the essential demand from the CQC for achieving compliance is to ensure that care is service user-centric. QCS Care Planning shapes positive care outcomes by providing the resources to enable those carrying out care assessments to create a total specification for the service user experience.

Challenge

The challenge of providing care quality of a consistently high standard that meets the specific needs of each service user tends to be problematical. With the need to cover every aspect of the Service User’s life within the care setting, care planning is highly complex. As a result, even the most experienced care workers find it difficult to structure their approach to care planning so that nothing is missed out.

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Solution

QCS Care Planning is a development of the Roper-Logan-Tierney model of community care, providing the basis for the comprehensive support of all aspects of the Service User’s life. This avoids the pitfalls of using hospital style care plans which are not suited to care home settings because they fail to provide appropriate support.

With QCS the care planning cycle is a process which adopts the industry standard methodology for providing care.

  • Assessment
  • Documentation
  • Development
  • Choose
  • Plan
  • Record
  • Review (looping back to Assessment to complete the Cycle)

The QCS Care Planning cycle interweaves the PDCA (Plan-Do-Check-Act) approach and supports compliance by documenting consent and collecting evidence of service user consultation and choice.

Results

Care planning is central to adult social care and QCS enables every care organisation to achieve care planning proficiency. It provides a framework for care workers with differing levels of skill and experience to carry out high quality care planning.

  • Meets the CQC compliance requirement, ensures best practice and saves time
  • 116 pages of comprehensive guidance contained in 2 Care Plan Packs
  • Care Management section of the system contains 74 separate policies, procedures and forms, 18 of which are specifically related to the care planning process

Start meeting your care planning compliance requirements today.

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  • Absolutely brilliant system

    Absolutely brilliant system, I honestly don't know how we managed without it very user friendly. There is a policy and procedure for all our needs and more. Audits for everything you could want, We don't have to worry about policy updates they are all done automatically keeping us up to date with all new policy and procedure. I would highly recommend this system. Helen
  • fantastic services and really friendly…

    fantastic services and really friendly people to help when you need it Teresa
  • Assistance complete compliance

    Very helpful Jacqueline
  • I have been with them for a month but…

    I have been with them for a month but they are quite helpful and patient with me. They're quite clear on their instructions and very professional. Sarah
  • I have had an excellent experience…

    I have had an excellent experience working with QCS Ltd so far. My contact has been Kate Lockley and she has been superb in supporting me. Thank you Vickie

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can you refuse to go to a client if they are physically violent and what are the steps to take?

Hi Sheila, can you refuse to go to a client if they are physically violent? And can you leave the premises?

  Dear M,   Thank you for your question.   It is of course a difficult question to answer.   This is something that you must discuss with the Registered Manager of your service.   The service has an...

Read full answer

Policy Updates

Updated: 25th September 2018

Obtaining Medical Reports Policy and Procedure

Human Resources Performance & Discipline Region: | Reference: WPP06
Updated: 25th September 2018

Water Temperature Policy and Procedure

Maintenance Equipment Region: | Reference: GME04
Updated: 25th September 2018

Quarantine and Barrier Nursing Policy and Procedure

Care Management Care Practice Region: | Reference: WCC47
Updated: 25th September 2018

Health Action Plan Policy and Procedure

Care Planning Risk Assessment & Care Planning Region: | Reference: WCP03
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