Clinical Governance

Clinical Governance

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Policies & Procedures are fully customised to you as required by the CQC
  • Save Time — How long would it take you to create and update 2300+ pages of guidance?

Clinical Governance Made Simple

Today, within general practice, there is an emphasis on Clinical Governance. The QCS management system integrates Clinical Governance, ensuring that this important philosophy is not overlooked.

All policies, procedures and forms included within the Clinical Governance section are based upon the eight key ‘pillars’ which underpin it. They are:

1. Staff Management.

The appropriate recruitment and management of staff

a) Good relationships with staff;
b) The right staff in the right place at the right time;
c) Under-performance addressed;
d) Well motivated and ensured of continuing education;
e) Good working conditions.

2. Public and Patient Involvement.

Public and Patient feedback used to improve services.

a) Patient feedback;
b) Good complaints monitoring and recording system;
c) Patient forum.

3. Risk Management.

Systems to understand, monitor and minimise risk to staff and patients.

a) Compliant with local protocols and rules;
b) Learning from mistakes and incidents;
c) Reporting systems for critical incidents and identifying risk;
d) Promoting responsible learning culture.

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4. Clinical Effectiveness.

“Performing the right treatment to the right person at the right time and in the right place”.

a) Evidence-based approach;
b) Ability to change procedures according to new evidence;
c) Compliant with outside guidelines (NICE);
d) Continuous learning culture.

5. Education and Training.

Appropriate support for staff to be competent.

a) Continued Professional Development for individuals;
b) Facilitating further education and professional exams;
c) Assessment to make sure further education is appropriate;
d) Regular Appraisals.

6. Information Management (and IT).

Make sure patient data is accurate, safe and up to date.

a) Good data collecting systems;
b) Confidentiality assured;
c) Feed into Audits.

7. Audit.

To monitor Clinical Practice.

a) To remedy deficiencies;
b) Reflective, personal learning;
c) Evidence of compliance;
d) Not “one off”, but audit loops.

The CQC have spread their idea of Clinical Governance across the Essential Standards, to develop an approach which marries together the CQC philosophy on providing excellent, safe healthcare with the general principles of Clinical Governance. Our General Practitioner Management System contains a whole range of policies and procedures within the clinical governance section which meet the necessary CQC criteria.

8. Clinical Governance Policies.

Examples of the types of policies you can expect to find within the Clinical Governance section of the QCS General Practitioner Management System, include: Risk Policies; Equipment Safety Policy; Premises Safety Policy; Infection Control and Decontamination Policy; PPE Policy; Practice Legionella Policy; General Health and Safety Policy; Radiography Policy; Confidentiality Policy; Prevention and Public Health; Diversity and Respect Policy; Patient Involvement Policy; Child Protection; Audit Policy; Evidence Based Treatment and Clinical Effectiveness Policy and many, many more.

The Clinical Governance section has been designed with the busy General Practitioner and Practice Manager in mind, so it is clear, concise and includes useful forms which can be utilised to judge compliance levels.

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    The system is so simplistic to use especially for someone who isn't good with IT. It is easy to navigate around the system and find all the policies. The techical support you receive is fantastic, you don't ever feel you have bought something then been abandoned. After only 10 days I am feeling the benefit of this system. It is going to be so beneficial to my company. Highly recommend. Beverley
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    Staff have a good knowledge of the system and are happy to spend time with you to get it right Chrsitine
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    We used a previous policy system, which required us to manually input all the logo and customise our organisational policies each time there's an update - this was cumbersome! We are glad that the QCS policies appear more robust than what we used. We are willing to recommend QCS Systems. The webinar by the customer care executive (Kate Lockley) was comprehensive and made navigation simpler and easy. Christiana
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Policy Updates

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Care Management Care Practice Region: | Reference: WCC47
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Care Planning Risk Assessment & Care Planning Region: | Reference: WCP03
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