CQC Fundamental Standards

Toolkits and Guidance to help you stay Compliant

CQC Fundamental Standards

  • Ease of use with QCS, who will guide you through compliance for your registered service
  • Save time on organising and updating your compliance documentation against the CQC's Fundamental Standards
  • Peace of mind that your compliance requirements are being met with the QCS management system

The new Fundamental standards have profoundly changed the way the CQC carry out Inspections. At QCS, all of our customers are already reassured that all policies, procedures and compliance tools on our digital platform adhere to the new Fundamental Standards and reflect the change to the CQC’s Key Lines of Enquiry (KLOES) which the CQC are now using as the assessment framework to inspect Care providers. The QCS Compliance Management System includes over 50 brand new policies which help Care provides manage their business and prepare for any CQC inspection.

There are significant changes to the ordering, focus and content of the KLOES and the main changes QCS has made to reflect the CQC’s new criteria are:

  • All policies in the new format reflect the wording, numbering and content of the revised KLOES
  • Policies that haven’t yet been converted into the new format will still reflect the changes and show the most relevant new KLOE
  • The ‘Compliance Tools’ area of the management system that includes the Fundamental Standards and Mock Inspection policies have been fully reworked
  • The Mock Inspection toolkit policies have been fully revised with a full assessment of each Care service against each new KLOE that is based upon CQC judgement criteria.

Take a FREE trial to see for yourself how we’ve got these changes covered!

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  • Very friendly and happy to take the…

    Very friendly and happy to take the time to explain how the system works in detail. I would recommend the service to others. Steve
  • Customer Care

    We have just customised our policies and are "going live" - the whole process was very straightforward and when we needed help the Customer Care response was second to none. Deborah
  • Very nice experience

    Very nice experience. I was not rushed and was made to feel that my call important. Peter
  • Customer service is first class in my…

    Customer service is first class in my experience. All queries addressed in a professional way and resolved. Kate and Marissa in particular have been so helpful. I would most definitely recommend QCS. Honor
  • I am new to using the system and when I…

    I am new to using the system and when I called in to ask for support in creating reading lists and finding my way around the system Kate was incredibly helpful. The way she explained things was clear and concise. I really like how professional she was and yet incredibly approachable and friendly! Laura

Expert Insights

QCS Expert Insights, where you can find all the latest news stories and opinions about the Dental, GP and Care Industries

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The Bi-Polar Journey

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  Bi-polar disorder got back in the news earlier this year when Mariah Carey revealed her battle with this mental disorder...

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I’m not allergic to that? Really?

Hasnain Hassam Pharmaceutical Specialist

  During my working day and week, I’m often approached by patients or their representatives on allergies. Or even what can...

Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

How does GDPR impact on individuals who receive support from domiciliary care agencies?

Hi Sheila, how does GDPR impact on individuals who receive support from domiciliary care agencies and what are the key areas of note?

  Dear P,   Thank you for your question. I have already answered a question about GDPR today but I wanted to reinforce what I have said because you particularly refer to care...

Read full answer

Policy Updates

Updated: 01st August 2018

CQC Widget Display Policy and Procedure

Administration Business Operations Region: | Reference: DAB28
Updated: 01st August 2018

Purchasing Policy and Procedure

Administration Business Operations Region: | Reference: DAB14
Updated: 01st August 2018

Heatwave Policy and Procedure

Clinical Governance Risk Management and Safeguarding Region: | Reference: GCC89
Updated: 01st August 2018

Emergency Communication Policy and Procedure

Administration Communications Region: | Reference: DAC05
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