Duty of Candour Action Card 2025
A clear, practical guide to meet regulatory requirements when things go wrong from QCS
Duty of Candour is a legal and regulatory requirement for all health and social care providers, and one that CQC closely reviews under the well‑led key line of enquiry.
What’s included in the Action Card
This free, one‑page resource clearly explains:
- How to identify a notifiable safety incident
- What actions must be taken under Regulation 20
- How and when to apologise appropriately
- What information must be shared with the relevant person
- What needs to be recorded and when CQC notifications are required
✔ Updated for 2025
✔ Written in plain English
✔ Easy to use, reference, and share with teams
Looking for more than a one‑page guide?
The Action Card helps teams know what to do.
QCS helps you embed it into everyday practice.
With QCS, care providers can:
- Keep Duty of Candour policies up to date and accessible
- Support staff with clear guidance at the point of need
- Maintain consistent, auditable records
- Strengthen well‑led assurance ahead of inspection
If you’d like to see how QCS supports Duty of Candour and wider compliance across your service, you can book a short demo