Hello to all our Scottish clients, it was great meeting some of you at the recent Care Roadshow at Hampden Park, it was a great day, exchanging information with other professionals and demonstrating our ever-changing Scottish products.
Well have I been busy developing Mock Inspection Toolkits which will be with you soon, enabling you to self-evaluate your own performance and help with self-improvement. Also, on the production line are four Satisfaction Surveys for Resident, Relatives, Staff and Visiting professionals, the questions within them were influenced by the new Health and Social Care Standards and follow the 6-point grading scales used by the regulator.
I have been aligning our policies and procedures to the new 5 Questions and Quality Indicators which will be used by the regulator soon. Many of you at the roadshow were speaking of Duty of Candour, I just want to remind you we have released this policy to comply with Scottish legislation and included the link to the super E-learning Resource provided by the Scottish government to use with your staff.
Lots of new things happening in Scotland, a new website – www.pressureulcer.scot has been developed over a two year period – this is for staff and the public and it has great information within, why not introduce it at your next residents/relative meeting?
Remember and speak to your staff about the Health and Social Care Standards, they can also view a video online – http://www.newcarestandards.scot/, or why not obtain some of the pocket guides and disseminate to your staff – a great ready reckoner.
There is now FREE Palliative Care Training offered by MacMillan, what a great opportunity to refresh staff knowledge from the experts. (Details within the Care News) http://www.careinspectorate.com/index.php/news/4330-care-news-spring-2018
Well my next exhibiting event is the Scottish Care Annual Care at Home Exhibition on Friday 18th May 2018, where we will be exhibiting and sponsoring an award, always a fantastic day. Gaining great information, networking and in the evening seeing great staff being recognised for their excellent work, it is a privilege to be a part of it. If you are going, please do come and say hello at the stand.