July 30, 2019
In our regular guest opinion piece from My Life My Choice, they ask if the CQC is Fit for Purpose. Recently there has been a lot of criticism of the Care Quality Commission (CQC) for failing to make sure care was good enough for people with learning disabilities and autism.
Here is what we think about it…
The CQC is the independent regulator of health and social care in England.
This means that they inspect and control health and social care services.
We think this should mean they go into services to see if there are any problems, and force services to improve if there are any problems.
If a service is very bad it should be shut down and the patients moved to somewhere they will get really good care.
However, it seems that the CQC does not always do this well enough.
In May 2019, The BBC Panorama programme showed horrible abuse at the hospital Whorlton Hall, which had been inspected by the CQC not long before.
When the CQC inspected Whorlton Hall in 2018, they did not notice the abuse.
When they inspected, they did notice that some staff were not being trained or supervised properly, but they only “told them to address these issues”.
As well as this, in 2015 the CQC got an inspection report on Whorlton Hall that said that staff were bullying patients, and patients were being secluded incorrectly.
The CQC did not publish this report and did not act on it.
We think this is not good enough. They knew there was a problem but did not do anything and hid the evidence.
After the abuse at Whorlton Hall was revealed by Panorama, the CQC released a statement. It said:
“As soon as the BBC told us that they had evidence of abuse we alerted the police and they are now investigating.”