Lyra: Streamline Your Care with Smart Technology | QCS

Say hello to Lyra

With QCS and Lyra by your side, you’re never alone, you have a trusted partner helping you navigate complexity, strengthen compliance and continuously raise the standard of care.

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Lyra is the latest innovation within the QCS platform giving you instant access to the information you need, exactly when you need it. With just one secure login, you can streamline all aspects of care. Get compliance information within seconds, unlock intelligent care insights and access tailored learning tools – all designed to save valuable time and allow you to focus on care.

Lyra isn’t just smart technology; it’s your trusted partner. Helping you deliver safer, faster and more effective care every day.

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Lyra Single-Policy

Available now – Lyra allows you and your team to ask questions and talk to a single policy, this includes getting instant summaries, key information or whatever answers you need from that policy within seconds. Lyra can also ask questions to test you and your service providers knowledge of that policy to develop lasting knowledge.

Lyra Multi-Policy

Coming next – Lyra will have the ability to take what you can do within a single policy across all of the policies within the QCS system. Meaning you have the contents of the entire QCS policy library accessible within seconds.

Lyra Insights

Coming soon – Use Lyra to spot insights within your service users care plans. This allows you to identify areas of care and support to focus on, to increase the level of care outcomes within your service.

Why Use Lyra?

Find answers fast – no more searching through endless files or folders

Save time for what matters – less admin, more focus on care

Identify trends – ask Lyra for trends within care plans to be pro-active with your care and support

Work seamlessly – one login gives your whole team the information they need, when they need it

Accessible 24/7 – use Lyra on any device on site or on the road

Continual development – this is just the beginning to our technology making your working day easier

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FAQs about Lyra

  • Lyra is our AI technology that is integrated into your QCS platform and app. A simple question within a policy gets you a precise answer based on QCS content. It also includes short learning features and links to relevant policies, all within seconds.

  • No. For existing QCS Compliance Centre customers, Lyra is activated automatically, simple, seamless, and completely under your control. If you’re a prospect, we can show how quickly you can onboard and see value. If you are not a QCS Compliance customer, get in touch to for a demo!

  • For existing QCS customers, Lyra is available with no additional setup cost. For new services, we’ll cover pricing in your demo and onboarding.

  • You can ask questions for a quick response i.e. “Does this policy mention diabetes?”

    Or you can ask more in depth questions like “What does the PURPOSE-T framework mean?”

    Or questions specific to their location “Who should I speak to if I have a safeguarding concern?”. 

  • Lyra is positioned at the top of a policy page, above the policy section tabs and below the policy title. You can type your questions into Lyra here, and press enter or the send button to get a response. 

  • Lyra is free to all QCS Compliance customers. Click ‘Find out more‘ to see how QCS Compliance Centre can help you, and arrange a free trial of QCS Compliance and Lyra.

  • Lyra is free to all QCS Compliance customers. Speak to your Account Manager to see how QCS Compliance Centre can help you, and arrange a free trial of QCS Compliance and Lyra