Mental Health CQC Management System

Compliance management system providing policies and procedures for care homes offering mental health support services

The QCS Mental Health Management System enables care homes providing mental health support services to take control of compliance and ultimately to consistently deliver high quality care.

Those requiring specialist mental health support may be vulnerable individuals; care homes supporting such service users find that compliance may be a matter of some difficulty; not only is there a need to follow policies and procedures designed to meet the CQC compliance framework, there is a heightened need to minimise risk. Researching and writing such documentation places unrealistic time pressures and a need for compliance expertise onto registered managers.

How can QCS help?

The QCS Mental Health Management System has been specifically designed to meet the need for a suitable set of policies and procedures that provide the ability to meet compliance while managing the specific risks associated with providing mental health support services. Besides helping mental health support to be compliant, the system strongly helps address important staff issues such as recruitment, training, continuing professional development (CPD) and retention.

The system comprises of an online policy and procedure resource held within a container that personalises the compliance management system with your organisation’s specific information such as registered individuals and addresses. This places all of the information required for managers as well as mental health support workers to ensure that support is safe and compliant and risk is well managed.

Working in tandem with the online system is a set of printed resources which mirrors the full set of policies and procedures. The system provides all of the documentation as well as the forms for assessing and recording support programs. The recording formats are QA aware – that is they record information in the appropriate format for meeting the requirement for Quality Assurance.

Key documents within the supported care home system include:

• Care plans
• Service user and staff handbooks
• Forms for:
  • Risk assessments
  • Managing health and safety
  • Medications

The system is written and maintained by expert practitioners that are able to bring best practice together with the CQC compliance framework to create mental health policies and procedures that enable high quality support to be consistently repeatable from once service user to another.