Mental Health CQC Management System

A Compliance Management System Designed for Care Homes (Mental Health)

Mental Health CQC Compliance Management Policy Template

  • Supports your CQC Compliance under The Care Act 2014 and The Health and Social Care Act 2008 (Regulated Activities) Regulations 2015
  • Fully Customised to your care home as required by the CQC
  • Save Time – How long would it take you to create and update 1740+ pages of Care Home care plan management guidance?

Compliance management system providing policies and procedures for care homes offering mental health support services

The QCS Mental Health Management System enables care homes providing mental health support services to take control of compliance and ultimately to consistently deliver high quality care.

Those requiring specialist mental health support may be vulnerable individuals; care homes supporting such service users find that compliance may be a matter of some difficulty; not only is there a need to follow policies and procedures designed to meet the CQC compliance framework, there is a heightened need to minimise risk. Researching and writing such documentation places unrealistic time pressures and a need for compliance expertise onto registered managers.

How can QCS help?

The QCS Mental Health Management System has been specifically designed to meet the need for a suitable set of policies and procedures that provide the ability to meet compliance while managing the specific risks associated with providing mental health support services. Besides helping mental health support to be compliant, the system strongly helps address important staff issues such as recruitment, training, continuing professional development (CPD) and retention.

The system comprises of an online policy and procedure resource held within a container that personalises the compliance management system with your organisation’s specific information such as registered individuals and addresses. This places all of the information required for managers as well as mental health support workers to ensure that support is safe and compliant and risk is well managed.

Working in tandem with the online system is a set of printed resources which mirrors the full set of policies and procedures. The system provides all of the documentation as well as the forms for assessing and recording support programs. The recording formats are QA aware – that is they record information in the appropriate format for meeting the requirement for Quality Assurance.

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Key documents within the supported care home system include:

  • Care plans
  • Service user and staff handbooks
  • Forms for:
    • Risk assessments
    • Managing health and safety
    • Medications

The system is written and maintained by expert practitioners that are able to bring best practice together with the CQC compliance framework to create mental health policies and procedures that enable high quality support to be consistently repeatable from once service user to another.

over 48,000

Care, Dental & Medical professionals
save time, stay compliant and
improve standards.

  • Always very helpful

    Always very helpful, able to go the extra mile to assist with individual concerns. Helpline staff can signpost you to the best person for your query and follow up is very professional Ginny
  • New Member.

    New Member. Receiving excellent support from all the team, holding my had through each stage. Cathy
  • Customer Care Experience

    This was the first time that I have had any communication with the customer care team, and I must say that the service was first class. Kate, the customer care executive, was extremely knowledgeable and guided us around the system in a most "user friendly" way. During the course of our discussions, Kate became the first person to actually demonstrate to us the value of the QCS system, revealing many aspects of the system's capabilities of we had previously been… Richard
  • i found it very helpful and the lady…

    i found it very helpful and the lady was very patient and explained everything Claire
  • I have received my official letter of…

    I have received my official letter of Registration from the CQC today. I could not have done any of this without the beautiful TINA HALL. She made me feel like I was the only person that she was helping which I know is far from true! She never tired from my 'daft' questions when I was having 'blonde' moments. She reassured me and gave me confidence when I was ready to throw in the towel! Tina was patient, extremely helpful… Emma Howarth - Able Care Huddersfield

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Ask Sheila

Sheila Scott OBE from National Care Association (NCA)

Latest Question

Can a DOLs be applied for someone who is in long term respite in a residential care home?

Hi Sheila, can a DOLs be applied for if someone is in long term respite in a residential care home ? On paper their home address is with family therefore different from the care home, however they have been receiving respite care full time for over a year. The Local Authority are continuing to fund on respite basis rather than permanent address.

  Dear A,   Thank you for your question.   DOLs applies as much to respite care as it does permanent care, if I were in your position and the service user in your opinion...

Read full answer

Policy Updates

Updated: 26th November 2018

Moving and Handling Policy and Procedure

Care Management Care Practice Region: | Reference: NICC79
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Business Mobile Phone Use Policy and Procedure

Administration Communications Region: | Reference: NIAC19
Updated: 26th November 2018

Volunteers Policy and Procedure

Administration Registration & Compliance Region: | Reference: NIAR26
Updated: 26th November 2018

Disabled Workers Policy and Procedure

Human Resources Equality & Disability Region: | Reference: NIPE06
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