Expert Insights

  Let’s look in detail at a recently updated policy from Quality Compliance Systems (QCS). That ‘Monday morning phone call’ Did you wake up this morning to find a white…

When my mum trained as a nurse, the first Sister she worked with clearly didn’t have much time for the patients. She used to complain that she’d get through the…

  Dental practices have systems in place to raise concerns internally in the event of suspected abuse of children and vulnerable adults. This involves regular training in safeguarding and availability…

Paul gets support twice a week, mostly to help with shopping. He says that he and his wife do the cooking and cleaning by themselves. They used to get support…

February in Wales is synonymous with the annual festival of rugby that is the Six-Nations competition. It is a time when the nation dreams but also remembers its current and…

  I have just been reading a chain of Facebook messages about great ways to celebrate a life and say farewell when a care home resident dies. It reminded me…

  Last year my colleague had an awkward moment at a conference. The event, for managers of care providers large and small, saw this colleague run a presentation on how…

How care services are inspected and regulated in Scotland is undergoing changes, some of which have happened and some are to be implemented in the near future. The following is…