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Bullying at the Care Quality Commission (CQC)
August 7, 2013
Recent publicity about worrying levels of bullying at the Care Quality Commission (CQC) has a good side to it. But firstly, unfortunately, the report by an independent group, People Opportunities,…
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Lessons learned? – CQC raises the compliance bar for prospective learning disability service providers.
August 7, 2013
It appears that a change is coming for prospective providers of learning disability services, as CQC release plans that see a requirement for considerably more detail to support the application…
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Are we expecting too much?
August 2, 2013
This month I welcomed the Cavendish report which reviewed the role of Support Workers in social care. The independent report, written by journalist Camilla Cavendish, comments “the phrase ‘basic care’…
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One, One, One or No, No, No!
August 1, 2013
The news is that NHS Direct who had won 11 of the 46 regional contracts for the new 111 service, covering 34% of the population, are struggling and want to…
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Avoiding the Blame Game
August 1, 2013
A colleague was proudly boasting that her service had a really low level of accidents and incidents since she dispatched a member of staff who had been involved in a…
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Human beings fail
August 1, 2013
The last few weeks have seen some incomprehensible tragedies, ones for which individuals seem destined to shoulder much of the blame. But is it completely fair to blame pilots for…
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Say it as it is
August 1, 2013
As part of my job, I read a lot of clinical records in order to write reports on possible negligence or in defence of complaints. Some practitioners make this task…
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Confusion over top up fees widespread, survey reveals
July 29, 2013
‘Postcode lottery’ for top-up fees in social care? A survey published last week by the charity Independent Age has exposed that there is much confusion among councils over top-up fees…
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