Expert Insights

A colleague was proudly boasting that her service had a really low level of accidents and incidents since she dispatched a member of staff who had been involved in a…

The last few weeks have seen some incomprehensible tragedies, ones for which individuals seem destined to shoulder much of the blame. But is it completely fair to blame pilots for…

As part of my job, I read a lot of clinical records in order to write reports on possible negligence or in defence of complaints.  Some practitioners make this task…

‘Postcode lottery’ for top-up fees in social care? A survey published last week by the charity Independent Age has exposed that there is much confusion among councils over top-up fees…

Despite working in Homecare for a number of years, I still lack the answer to ‘What makes a Good Care Co-ordinator?’  I truly have no idea, and yet Care Coordinators…

I keep seeing CQC inspection reports with non-compliance issues that have common factors.  Yawn, Yawn, I know it`s a pain in the neck, but some of these common faults are…

There has recently been speculation in the press that patients wouldn`t trust a doctor in a t-shirt.  This has sparked some lively debate about dress code in hospital and general…

What it is Definitions of these phenomena have varied over the years as interested bodies and legislators have struggled to find workable descriptions. However, we now have a clear legal…