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09th March 2018

Provider Information Return (PIR) and Provider Information Collection (PIC)


During 2018 the Provider Information Collection (PIC) will be introduced. A dedicated portal is being developed and you will be able to access your service at any time to update your PIC after you have been invited and accepted the invitation to join. Providers will be required to update their account at least once a year but encouraged to provide certain information more frequently.

In the meantime, you will continue with the Provider Information Return (PIR):

For you, as a provider of care, the PIR is one of the most important, if not THE most important form you complete. This is because this form is the main source of intelligence that the Care Quality Commission holds about your service.

This is definitely not the time to be modest! Your completed form should be:

  • Clear and transparent
  • Concise and precise
  • Honest

Your innovations and quality improvements should demonstrate how you improve the outcomes for the people you care for. They may be small or large changes but make sure you tell CQC every single one.

If you don’t tell CQC, who will?

How CQC monitors, inspects and regulates adult social care services is a document which, amongst other things, tells you how CQC uses the information from the PIRs.

If you have already completed the Skills for Care National Minimum Data Set for Social Care (NMDS-SC) then you can, when completing the PIR tick the box if you wish to allow CQC to use the data stored on NMDS-SC website. That data will then be transferred automatically saving you hours of work:

If you have the QCS system you can read all about Provider Information Collection in the Polices and Procedures section.

*All information is correct at the time of publishing. Use of this material is subject to your acceptance of our terms and conditions.

Sheila Scott

QCS Care Strategy Consultant

Sheila Scott OBE from National Care Association (NCA). Care is Sheila’s life; she possesses a strong command of the issues facing the care sector informed by her long career as a nursing professional, the owner and manager of a care business and as a leader in the care sector. 3. Read more

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