Expert Insights

Latest news stories and opinions about the Dental, GP and Care Industries. For your ease of use, we have established categories under which you can source the relevant articles and news items.

15th September 2020

Reflexology Anyone?

So, here is the honesty part, I was extremely sceptical about alternative and complementary therapies for many years. Being a nurse trained in the 90s it was not a subject we were taught in our training and my first few years working on older people’s wards never really provided me the opportunity to experience and see its benefits, as we stuck with the conventional NHS medical treatment model of ‘fixing’ people.

However, when my career led me into social care, I began to appreciate why so many opt for alternative therapies and could see for myself some of the benefits, especially for those that are living with long term conditions or were living with dementia.

Being World Reflexology Day today provides a good opportunity to learn a little more. So, what is reflexology? Well, reflexology is a type of massage that involves applying different amounts of pressure to the feet, hands, and ears. It is based on a theory that these body parts are connected to certain organs and body systems.

Reflexology is a therapy that can help with relaxation, ease anxiety (we could all do with a bit of that in these current times) and aid restful sleep. It is also said to be a good choice for older people, in particular those with cognitive decline conditions. Further information can be found via

Reflexology must only be practised by trained professionals, they will need to check that service users don’t have allergies or any medical conditions in particular to the use of different scented creams for example. It is always worth checking in with the service user’s GP to ensure there are no contraindications with medical treatment.

Visiting therapists must follow COVID-19 government guidance which includes following the standard infection control procedure of washing hands between service users, using fresh towels for each service user, using skin cleansing wipes, and using antibacterial wipes on bottles. They must also follow visiting policies that are in place for all visitors to include social distancing and the wearing of masks. Visiting therapists have been able to work within these guidelines to offer therapies in gardens and other outside areas (on a nice day), so it’s definitely worth an environmental risk assessment to see if your service can accommodate.

In addition, it is important to ensure that the visiting professional presents current certificates of practice, is a member of the Complementary and Natural Healthcare Council (CHNC) and has valid insurance in place. A visiting healthcare professional policy should also be in place that includes professional boundaries, partnership working and how staff must respond in the event of any concerns with practice.

Many social care services are now developing in house, their own team of specialists that can offer complementary therapies, a great way for staff retention and development as well as making more accessible these valuable therapies (especially during these challenging times). Further information can be found via the following sites:

*All information is correct at the time of publishing. Use of this material is subject to your acceptance of our terms and conditions.

Leah Cooke

Nursing and Residential Care Specialist

Leah has been a qualified registered general nurse for 17 years with a broad background in the NHS, older people, renal, prison, community and private sector. Since 2006 she has been working with care homes, starting as a deputy manager of a large home and moving into roles of care specialist, quality manager and learning & development for nurses. She holds a degree in applied health studies and is a student mentor. She assists the CQC as a specialist advisor with her focus areas tending to be on tissue viability, nutrition, condition, and medication management.

Join over 130,000 users already using the QCS Management System!
Start Free Trial Buy Now
Back to Top

Register here for your FREE TRIAL

  • Try our unique Management System, or any of our individual packs
  • PLUS! Gain FREE trial access to our Mock Inspection Toolkit
  • Over 2,300+ pages of easy to use guidance and 300+ policies & procedures

Simply fill out the form below and get full access for 24 hours to a QCS Management System of your choice.