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26th November 2019

Registration of Support Workers in Care at Home and Housing Support Services – Deadline Approaching


The Care Inspectorate has registered approximately 1,030 Care at Home services, with another 441* support services in Scotland. This number equates to an estimated 62,500 staff providing essential services in the community.

Staff who are not already registered and who work in these roles are now required to apply to register with the Scottish Social Services Council, by the deadline of 12 December 2019. This deadline has been set to ensure that applications can be processed by the mandatory date of 30 September 2020.

Care at Home, and Support Services support people to be as independent as possible within their own homes or supported accommodation. Staff provide not only much needed support but also:

  • Ongoing assessment
  • Improvement in care
  • Communication and interaction within the community (and further afield)
  • Assurance to and for relatives and friends

Other aspects of the role are linked to improvement and the prevention, recognition, and response to harm and deterioration, which forms part of client safety and well being, as well as being an integral part of good quality care.

Given the importance of work and support provided, staff should ensure that they meet this deadline. Quite simply, your clients cannot do without you.

Below are some useful links for managers and staff, including a registration spreadsheet.


* Figures at 31 March 2019.

*All information is correct at the time of publishing. Use of this material is subject to your acceptance of our terms and conditions.

Susan Donnelly

Scottish Mental Health

Susan began her nursing career in 1980, as a student nurse, then worked in Mental Health as a Staff Nurse, Ward Sister/Charge Nurse and Clinical Nurse Specialist. She moved to Regulation and Inspection in 1997, as a Senior Nurse with the former Greater Glasgow Health Board and moved to the Care Inspectorate (formerly known as the Care Commission) in 2002 initially as an Inspector then as the Professional Adviser for Mental Health and latterly held the post of Improvement Adviser.

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