Scottish Nursing Home Care Inspectorate Registration

Dementia Care

The first requirement of all care providers is to register with the Care Inspectorate. It is a criminal offence to operate an unregistered care service. This may be a significant challenge for a would-be start-up service, as navigating the Care Inspectorate registration requirements is often a daunting task.

View the system

Dashboard – Navigate your policies, procedures, compliance tools and more. Everything you need for compliance is located on your dashboard.

System Details – Customising your system is quick and easy, just fill out your System Details section, and we’ll customise the policies for you!

Search Function – It’s easy to find the policy you’re looking for using our Find a Document Box

Policy Centre – Our Policy Centre houses all of your policies and procedures. Health and Safety, Human Resources, Quality Assurance, Care Management, Quality Assurance and more, you’ll find everything you need here.

Custom Upload – Our Custom Upload tool allows you to add your own documents to your system. This gives you the convenience of storing all your compliance documents in one place that your staff can access from any computer with internet access.

Manage Staff – You can grant access to your system to as many staff as you like, then manage their status, and view when they last logged in and what they are looking at. A great way to ensure your staff are staying up to date on compliance.

Access Right – Grant permission for a user to access documentation or restrict access to content for certain members of staff.

Supports your Care Inspectorate Registration under The Public Services Reform (Scotland) Act 2010 and The Health and Social Care Standards.

All of your policies are kept up to date and accessible 24/7 online and through your mobile app by all of your staff.

Policies & Toolkits created by the UK’s leading knowledge experts, combined with up to 8,500 personalised pieces of information about your organisation.

Save Time — How long would it take you to create and update up to 646 pages of guidance?

Ongoing Support and Guidance for Care Inspectorate Registration

SIMPLE TO USE 0nline interface for all registration activity.

INCLUDES  Service User Handbook, Statement of Purpose (SOP), Service User Guide and, service Contract

EASY UPGRADE PATH from the Health and Safety Module to the Full Management System

FULLY COMPREHENSIVE APPROACH – Up to 646 pages with 94+ easy to follow policies and procedures, available in Word and PDF

UPLOAD YOUR OWN DOCUMENTS – to supplement the system for an even more comprehensive and personalised adult social care compliance tool

ONLINE CUSTOMISATION lets you change any of the up to 130+ fields that are customised to your business

WEEKLY UPDATE EMAIL – System compliant or not, number of updated & unread documents, recent staff logins PLUS e-mail notifications for care system updates

ALL THE FORMS REQUIRED for successful registration

SUPPORTS QA – Meets the Care Inspectorate Definition of Quality Assurance for on-going compliance.

DEDICATED TOOL for supporting your Care Inspectorate Registration under The Public Services Reform (Scotland) Act 2010 and The Health and Social Care Standards.

HUMAN RESOURCE – Lets you thoroughly prepare your care home for Care Inspectorate inspections

FULLY CUSTOMISED DOCUMENTS – As required by the Care Inspectorate documents are specific to your organisation and not generic

PEACE OF MIND – Know you are compliant and that we keep you up to date


How long would it take you to create and update 646 pages of registration guidance?

Understanding Your Care Inspectorate Registration Requirements

To assist new businesses with the Care Inspectorate registration process, including those providing home or residential care services, QCS has created a Care Inspectorate Registration Module that provides you with all the policies, procedures and guidance you need to successfully meet the essential requirements of both care at home registration and residential care registration.

Successfully registering and running a care service requires thought about the policies and practices that are needed to achieve compliance. The Care Inspectorate Registration Module includes policies and procedures which cover all compliance-related activities within your business. These cover the following categories: Administration; Care Inspectorate Compliance; Care Management; Health and Safety; Human Resources; Catering; Maintenance; and Quality Assurance.

Together these policies form the basis of how your organisation is run, enabling you to confidently complete your residential or care at home registration with the Care Inspectorate.