Access this interactive resource of good and outstanding care that will help you to meet CQC expectations.
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Skills for Care supports regulated providers to understand practical ways to meet or exceed CQC expectations.
Since 2017, their Good and Outstanding care guide has been a popular resource used by thousands of adult social care providers to learn more about what can constitute towards a successful inspection.
This insight has been updated and reconfigured into a comprehensive new online tool called GO Online: Inspection toolkit. Developed this in partnership with NICE and scie, the resource brings together good and best practice around different service types to help providers be best prepared for their next inspection.
This free tool combines recommendations, practical examples, and resources to help you to focus on each area of CQC inspection and consider if you have the associated evidence. There are hundreds of tips to inspire you wherever you are on your journey to delivering good and outstanding care.
Combining introductory films, the Inspection toolkit is particularly helpful for new managers, new services and those wishing to understand CQC inspection for the first time. It can help you to plan for your very first inspection and is complemented by further information available from Skills for Care’s dedicated Preparing for your CQC inspection webpage.
For more experienced frontline managers and others, the GO Online: Inspection toolkit keeps you informed of the latest good and best practice that could be adapted into your own organisation. There are hundreds of practical examples of successful approaches used by other services that have impressed CQC inspectors.
You can choose to look at all 5 Key Questions or look at specific areas of inspection where you may wish to improve. Resources for organisations that have slipped below CQC standards have been grouped together into an Improving your CQC rating section. Meanwhile, for those providers striving to deliver the very highest standards, the Outstanding care section can help.
The GO Online: Inspection toolkit is brand new tool for 2022. Feedback from adult social care services and local authorities supporting providers to meet CQC inspection has been positive:
“GO Online is an excellent tool and a natural progression from Skills for Care’s Good and outstanding care guide. It’s a very clear and clean resource that is easy to navigate. It has a lot of information but presents it in a simple way.”
Managing Director, CQC regulated provider
“As a small provider, it’s great to be able to use the practical examples to benchmark and seeing if we can do something similar or more. It’s good that you can read more about these organisations and seeing examples helps spark our creativity.”
Managing Director, CQC regulated provider
The recommendations act as a great checklist for providers and I love the practical examples and resources available. There are loads of helpful links that enable you to easily access more information. The Search functionality helps me to quickly get to what I need.”
Quality and Policy Manager, CQC regulated provider
Skills for Care will continue to keep the GO Online: Inspection toolkit regularly refreshed as the CQC introduces further changes to their Assessment Framework in the year ahead.
