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Staff inductions

February 8, 2016
If you have a new member of staff starting in your team this Monday morning, this is an exciting opportunity to expand the diversity of your team skills and add value…
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Maintaining patient consent

February 3, 2016
Consent, respect and dignity are three vital aspects of the patient experience given high priority by regulating bodies and patients alike. The days when patients were prepared to be passive…
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Would job descriptions benefit from review?

January 26, 2016
If you see your job descriptions as being stand-alone aspects of personnel management you may be missing a trick. In a truly quality based management system every part of the…
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Keep Consent Requirements in Focus

November 18, 2015
Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the…
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Fulfilling Continuous Professional Development

November 4, 2015
Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members. Historically, attending courses and obtaining the certificates was an acceptable way…
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Exposure to Radiation – Is your dental practice safe?

October 28, 2015
The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the use of diagnostic radiographs there is a low, but known…
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360 Degree Appraisals

October 20, 2015
Opening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least capable to perform competently, nevertheless they recognise that effective…
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Whistleblowing – ‘But, why does it have to be me?’

October 16, 2015
In my experience, the statement ‘But, why does it have to be me?’ –  is the most frequently asked question by those considering formally raising a concern about a fellow…
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