Archive

If you have a new member of staff starting in your team this Monday morning, this is an exciting opportunity to expand the diversity of your team skills and add value…

Consent, respect and dignity are three vital aspects of the patient experience given high priority by regulating bodies and patients alike. The days when patients were prepared to be passive…

If you see your job descriptions as being stand-alone aspects of personnel management you may be missing a trick. In a truly quality based management system every part of the…

Although urban myths around dentists over powering their patients to deliver unwelcome and painful procedures are firmly embedded in the public psyche, they are of course far removed from the…

Continuous Development of Learning The dental profession is not alone in prescribing the ongoing professional development activities of its members. Historically, attending courses and obtaining the certificates was an acceptable way…

The majority of dental care procedures are assessed as presenting very little risk to patients’ well-being. In respect of the use of diagnostic radiographs there is a low, but known…

Opening up a new range of possibilities Many practice managers say that appraising their team is the task they feel least capable to perform competently, nevertheless they recognise that effective…

In my experience, the statement ‘But, why does it have to be me?’ –  is the most frequently asked question by those considering formally raising a concern about a fellow…