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GPs – How can you reduce complaints?
September 14, 2015
In one of my blogs back in June I discussed practices submitting their annual complaints data return for complaints received in the previous year. We’re now already halfway through this…
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Duty of Candour: Do we have to be compelled to be candid?
July 9, 2015
The Duty of Candour places a responsibility on providers to be open and honest about incidents in the delivery of care. But surely this goes without saying. In March 2015…
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