Welsh Care Inspectorate - Changes to how they enforce | QCS

Welsh Care Inspectorate – Changes to how they enforce

September 25, 2018


The Care Inspectorate Wales policy for what they do if a provider does not provide a service within the law, came into force 1st May 2018 which gave then new powers.

They introduced a new policy ‘Securing Improvement and Enforcement’. This replaced previous guidance and set out their approach to enforcement and the processes they now follow.

The new increased powers focus on securing, improvement and enforcement under the new Regulation and Inspection of Social Care Act 2016, which came into force in April 2018. A new approach to how the Care Inspectorate Wales make decisions about securing and improvement. Inspecting services check that they provide safe care and are meeting the requirements of the law, if they are not, and it is identified there is poor care, or where providers do not meet the standards required by law, action will be taken.

If standards are not met

The ‘Securing Improvement and Enforcement policy’ explains what will be done if services are not providing good quality care or are not meeting the requirements of the law.

The enforcement powers will be used to ensure that providers make the necessary improvements and Care Inspectorate Wales will check these have happened.

If there is no improvement

If the quality of the service does not improve they can take further action including, where necessary, placing conditions on the provider’s registration, closing a service or cancelling the provider’s registration

The “Securing improvement and enforcement policy” is a very useful document to read.

Re-registration of Domiciliary care

Information and guidance about how to apply to re-register with Care Inspectorate Wales. From April 2018 the law changed as part of the Regulation and Inspection of Social Care (Wales) Act 2016. This means that some care services will be required to re-register their service with CIW.

Services that need to re-register
  • Care homes
  • Children’s homes
  • Domiciliary care
  • Residential family centres, and,
  • Secure accommodation services.

These services will also be required to designate Responsible Individuals (RIs). You must submit an application to re-register using CIW Online.

From April 2018, Care Inspectorate Wales will determine your application, and be in touch with the provider after this date. For more information about how to apply to re-register please visit our process page.

Before applying online, you should:

All Responsible Individuals (RIs) and individual applicants must have a valid DBS certificate, and where applicable your Update Service details.

All RIs must complete a questionnaire during the online process about their ability to comply with the duties set out in the regulations (this will be required to be uploaded with the section of the application).

How to apply

An application to re-register can be obtained using CIW Online.

If you already have a CIW Online account

If you have previously completed a Self-Assessment of Service Statement (SASS) using CIW Online, you will already have an account. You can use this account to submit your application.

If you do not have a CIW Online account

If you do not have a CIW Online account, you need to create one by following the on-screen instructions on CIW Online.

Regulation and Inspection of Social Care (Wales) Act 2016 – Re-registration guidance for providers.

A guide for compiling a Statement of Purpose.


Senga Currie
Senga Currie

Head of Care Development (Scotland)


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